Sara Kiesler's Publications

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Kane, A., Kiesler, S., & Kang, R. (2018). Inaccuracy blindness in collaboration persists, even with an evaluation prompt. In CHI ’18, Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, Montréal, QC, Canada. doi>10.1145/3173574.3174068. NY:ACM Press.

Hyde, J., Carter, E. J., Kiesler, S., & Hodgins, J. K. (2016). Evaluating animated characters: Facial motion magnitude influences personality perceptions. ACM Transactions on Applied Perception 13(2), 8:1-8:17. doi>10.1145/2851499.

Marcu, G., Dey, A., Kiesler, S. & Reddy, M. (2016). Time to reflect: Supporting health services over time by focusing on collaborative reflection. In CSCW ’16, Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, San Francisco, CA (pp. 954-964) doi>10.1145/2818048.2820079. NY: ACM Press.

Kang, R. Dabbish, L., Fruchter, N., & Kiesler, S. (2015).“My data just goes everywhere”: User mental models of the Internet and implications for privacy and security. Winner of the best paper prize from IAPP, International Association of Privacy Professionals. In SOUPS ’15, Proceedings of the 11th Symposium on Usable Privacy and Security, Ottawa, Ontario, Canada (pp. 39-52). Berkeley, CA: USENIX Association.

Lee, M. K., Kim, J., Forlizzi, J., & Kiesler, S. (2015) Personalization revisited: A reflective approach helps people better personalize health services and motivates them to increase physical activity. In UbiComp ’15, Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing, Osaka, Japan (pp. 743-754). doi>10.1145/2750858.2807552. NY: ACM Press.

Duyen T. Nguyen, Dabbish, L., & Kiesler, S. (2015). The perverse effects of social transparency on online advice taking. In CSCW ’15, Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, Vancouver, BC, Canada (pp. 207-217). doi>10.1145/2675133.2675253. NY: ACM Press.

Hyde, J., Carter, E. J., Kiesler, S., & Hodgins, J. K. (2015). Using an interactive avatar’s facial expressiveness to increase persuasiveness and socialness. In CHI ’15, Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. Seoul, Republic of Korea (pp. 1719-1728). doi>10.1145/2702123.2702465. ACM: New York, NY.

Hyde, J., Carter, E. J., Kiesler, S. & Hodgins, J. K. (2014). Assessing naturalness and emotional intensity: A perceptual study of animated facial motion. In SAP ’14, Proceedings of the ACM Symposium on Applied Perception, Vancouver, B.C., Canada (pp. 15-22). doi>10.1145/2628257.2628267. NY: ACM Press.

Hyde, J., Kiesler, S., Hodgins, J. K., & Carter, E. J. (2014). Conversing with children: Cartoon and video people elicit similar conversational behaviors. In CHI ’14, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Toronto, ON, Canada (pp. 1787-1796). doi>10.1145/2556288.2557280. NY: ACM Press.

Marcu, G., Dey, A. K., & Kiesler, S. (2014). Designing for collaborative reflection. In PervasiveHealth ’14, Proceedings of the 8th International Conference on Pervasive Computing Technologies for Healthcare, Oldenburg, Germany (pp. 9-16). doi>10.4108/icst.pervasivehealth.2014.254987. NY:ACM Press.

Huang, K., Sparto, P. J., Kiesler, S., Smallagic, A., & Siewiorek, D (2014). iPod-based in-home system for monitoring gaze-stabilization exercise compliance of individuals with vestibular hypofunction. Journal of Neuroengineering and Rehabilitation, 11(1), pp 1-12 doi:10.1186/1743-0003-11-69.

Cummings, J., & Kiesler, S. (2014). Organization theory and the changing nature of science. Journal Of Organization Design 3(3), pp. 1-16. doi: 10.7146/jod.18596.

Kane, A., Kang, R., Carter, E., & Kiesler, S. (2014). Overcoming teammate inaccuracy blindness in remote asynchronous collaborative analysis. In InGroup ’14, Ninth Annual Interdisciplinary Network for Group Research, Raleigh, NC.

Kang, R., Brown, S., Dabbish, L., & Kiesler S. (2014). Privacy attitudes of Mechanical Turk workers and the U.S. Public. In SOUPS ’14, Proceedings of the 10th Symposium on Usable Privacy and Security, Menlo Park, CA (pp. 37-49). Berkeley, CA: USENIX Association.

Kang, R., Kane, A. A., & Kiesler, S. (2014). Teammate inaccuracy blindness: When information sharing tools hinder collaborative analysis. In CSCW ’14, Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing, Baltimore, MD (pp. 797-806). doi>10.1145/2531602.2531681. NY: ACM Press.

Huang, K., Sparto, P. J., Kiesler, S., et al. (2014). A technology probe of wearable in-home computer-assisted physical therapy. In CHI ’14, Proceedings of the 32nd annual ACM conference on Human factors in computing systems, Toronto, Ontario Canada (pp. 2541-2550). doi>10.1145/2556288.2557416. NY: ACM Press.

Naylor, D. et al. (2014). XIA: architecting a more trustworthy and evolvable internet. In ACM’s SIGCOMM Computer Communication Review, Volume 44 Issue 3, July 2014 Pages 50-57. NY: ACM Press. doi:10.1145/2656877.2656885.

Kim T., Stuart, H. C., Hsiao, H. C., Lin, Y. H., Zhang, L., Dabbish, L., & Kiesler, S.. (2014). YourPassword: Applying feedback loops to improve security behavior of managing multiple passwords. In ASIACCS ’14, Proceedings of the 9th ACM symposium on Information, computer and communications security, Kyoto, Japan (pp. 513-518). doi>10.1145/2590296.2590345. NY: ACM Press.

Rainie, L., Kiesler, S., Kang, R. & Madden, M. (2013, September 5). Anonymity, privacy, and security online. Pew Research Internet Project. Retrieved from Pew Internet & Tech, http://www.pewinternet.org/.

Kinnaird, P., Dabbish, L., Kiesler, S., & Faste, H. (2013). Co-worker transparency in a microtask marketplace. In CSCW ’13, Proceedings of the 16th ACM Conference on Computer Supported Cooperative Work, San Antonio, TX (pp. 1285-1290). doi>10.1145/2441776.2441921. NY:ACM Press.

Cummings, J. N., Kiesler, S., Zadeh, R. B., & Balakrishnan, A. D. (2013). Group heterogeneity increases the risks of large group size: a longitudinal study of productivity in research groups. Psychological Science 24(6), 880-890.

Torrey, C., Fussell, S., & Kiesler, S. (2013) How a robot should give advice. In HRI ’13, Proceedings of the 8th ACM/IEEE international conference on Human-robot interaction, Tokyo, Japan (pp. 275-282). Piscataway, NJ: IEEE Press.

Hyde, J., Carter, E. J., Kiesler, S., & Hodgins, J. K. (2013). Perceptual effects of damped and exaggerated facial motion in animated characters. In FG ’13, Proceedings of the 10th IEEE International Conference on Automatic Face and Gesture Recognition, Shanghai, China (pp. 1-6) doi: 10.1109/FG.2013.6553775. Piscataway, NJ: IEEE Press.

Why do people seek anonymity on the Internet? Informing policy and designKang, R., Brown, S., & Kiesler, S. (2013). Why do people seek anonymity on the Internet? Informing policy and design. In CHI ’13, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Paris, France (pp. 2657-2666). doi>10.1145/2470654.2481368. NY: ACM Press.

Marcu, G., Kiesler, S., et al (2013). Why do they still use paper? Understanding data collection and use in autism education. In CHI ’13, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Paris, France (pp. 3177-3186). doi>10.1145/2470654.2466436. NY: ACM Press.

Ren, Y., Harper, F. H., Drenner, S., Terveen, L., Kiesler, S., Riedl, J., Kraut, R. E. (2012) Building member attachment in online communities: Applying theories of group identity and interpersonal bonds. MIS Quarterly 36(3), pp. 841-864.

Kang, R. & Kiesler, S. (2012) Do collaborators’ annotations help or hurt asynchronous analysis? In CSCW ’12, Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion, Seattle, WA (pp. 123-126). NY: ACM Press.

Kiesler, S. & Cummings, J. (2012). Information technology research. In W. S. Bainbridge (Ed.), Leadership in Science and Technology: A Reference Handbook, Vol II (pp. 628-635). Thousand Oaks, CA: Sage.

Huang, K., Sparto, P., Kiesler, S., Siewiorek, D. & Smailagic, A. (2012) iPod for Home Balance Rehabilitation Exercise Monitoring. In ISWC ’12, Proceedings of the 16th Annual International Symposium on Wearable Computers, Newcastle, UK (pp. 116-117). Piscataway, NJ: IEEE Press.

Marcu, G., Dey, A.K. & Kiesler, S. (2012) Parent-driven use of wearable cameras for autism support: a field study with families. In UbiComp ’12, Proceedings of the 2012 ACM Conference on Ubiquitous Computing, Pittsburgh, PA (pp. 401-410). doi>10.1145/2370216.2370277. NY: ACM Press.

Lee, M. K., Forlizzi, J., Kiesler, S., Rybski, P., Antanitis, & J., Savetsila, P. (2012) Personalization in HRI: A longitudinal field experiment. In HRI ’12, Proceedings of the seventh annual ACM/IEEE international conference on Human-Robot Interaction, Boston, MA (pp. 319-326). NY: ACM Press.

Lee, M. K., Kiesler, S., & Forlizzi, J. (2012). Ripple effects of an embedded social agent: A field study of a social robot in the workplace. In CHI ’12, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems Austin, TX (pp.695-704). NY: ACM Press.

Stuart, H.C., Dabbish, L., Kiesler, S., Kinnaird, P., Kang, R. (2012). Social transparency in networked information exchange: A theoretical framework. In CSCW ’12, Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion, Seattle, WA (pp. 451-460). doi 10.1145/2145204.2145275. NY: ACM Press.

Tam, J., Carter, E. Kiesler, S. & Hodgins J. (2012). Video increases the perception of naturalness during remote interactions with latency. In CHI ’12, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems Austin, TX (pp. 2045-2050). doi>10.1145/2212776.2223750. NY: ACM Press.

Kiesler, S. & Goodrich, M.A. (2012). Welcome to the Journal of Human-Robot Interaction. Journal of Human-Robot Interaction 1(1).

Kinnaird, P., Dabbish, L. & Kiesler, S. (2012). Workflow transparency in a microtask marketplace. In GROUP ’12, Proceedings of the 17th ACM international conference on Supporting group work, Sanibel Island FL (pp. 281-284). doi>10.1145/2389176.2389219. NY: ACM Press.

Mankoff, J., Kuksenok, K., Rode, J. A., Kiesler, S., & Waldman, K. (2011). Competing online viewpoints and models of chronic illness. In CHI ’11, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Vancouver, BC, (pp. 589-598). NY: ACM Press.

Building Successful Online Communities: Evidence-Based Social DesignRen, Y, Kraut, R. E., Kiesler, S., & Resnick, P. (2011). Encouraging commitment in online communities. In R. E. Kraut & P. Resnick, Building successful online communities: Evidence-based social design (pp. 77 - 124). Cambridge, MA: MIT Press.

Cakmak, M., Srinivasa, S., Lee, M. K., Forlizzi, J., & Kiesler, S. (2011). Human preferences for robot-human hand-over configurations. In IROS 2011, Proceedings of the 2011 IEEE/RSJ International Conference on Intelligent Robots and Systems, San Francisco, CA (pp. 1986-1993). Piscataway, NJ: IEEE Press.

Lee, M.K., Kiesler, S., & Forlizzi, J. (2011). Mining behavioral economics to design persuasive technology for healthy choices. In CHI ’11, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Vancouver, BC, Canada (pp. 325-334). NY: ACM Press.

Cummings, J. & Kiesler, S. (2011). Organization theory and new ways of working in science. In Proceedings of the IEEE 2011 Conference on Science and Innovation Policy, Atlanta, GA (pp. 127-131). Piscataway, NJ: IEEE Press.

Lee, M.K., Forlizzi, J., Kiesler, S., Cakmak, M., & Srinivasa, S. (2011). Predictability or adaptivity?: Designing robot handoffs modeled from trained dogs and people. In HRI ’11, Proceedings of the 6th international conference on Human-robot interaction, Lausanne, Switzerland (pp. 179-180). doi>10.1145/1957656.1957720. NY: ACM Press

Kiesler, S, Kraut, R., Resnick, P. & Kittur, A. (2011). Regulating behavior in online communities In R. E. Kraut & P. Resnick, Building successful online communities: Evidence-based social design (pp. 125-178). Cambridge, MA: MIT Press.

Balakrishnan, A. D., Kiesler, S., Cummings, J. N., & Zadeh, R. (2011). Research team integration: What it is and why it matters. In CSCW ’11, Proceedings of the ACM 2011 conference on Computer supported cooperative work, Hangzhou, China (pp. 523-532). doi>10.1145/1958824.1958905. NY: ACM Press.

Lee, M.K., Tang, K.P., Forlizzi, J., & Kiesler, S. (2011). Understanding users’ perception of privacy in human-robot interaction. In HRI ’11, Proceedings of the 6th international conference on Human-robot interaction, Lausanne, Switzerland (pp. 181-182). doi>10.1145/1957656.1957721. NY: ACM Press.

Cakmak, M., Srinivasa, S. S., Lee, M. K., Kiesler, S., & Forlizzi, J. (2011). Using spatial and temporal contrast for fluent robot-human hand-overs. In HRI ’11, Proceedings of the 6th international conference on Human-robot interaction, Lausanne, Switzerland (pp. 489-496). doi>10.1145/1957656.1957823. NY: ACM Press.

Zadeh, R., Balakrishnan, A. D., Kiesler, S., & Cummings, J. N. (2011). What’s in a move? Normal disruption and a design challenge. In CHI ’11, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Vancouver, BC, Canada (pp. 2897-2906). NY: ACM Press.

Scupelli, P., Fussell, S. R., & Kiesler, S. (2010). Architecture and information technology as factors in surgical suite information sharing and coordination. In IHI ’10, Proceedings of the 1st ACM International Health Informatics Symposium, Arlington, VA (pp. 265-274). doi>10.1145/1882992.1883030. NY: ACM Press.Tags: Collaboration, coordination, medical, observation.

Bessière, K., Pressman, S., Kiesler, S., & Kraut, R. (2010). Effects of Internet use on health and depression: A longitudinal study. Journal of Medical Internet Research 12(1) e6. Tags: Internet, health, survey.

Lee, M.K., Kiesler, S., Forlizzi, J., Srinivasa, S., & Rybski, P. (2010) Gracefully mitigating breakdowns in robotic services. In HRI ’10, Proceedings of the 5th ACM/IEEE international conference on Human-robot interaction. Osaka, Japan (pp. 203-210). (Best paper award). Piscataway, NJ: IEEE Press. Tags: human-robot interaction, robotic services, experiment.

Balakrishnan, A. D., Fussell, S., & Kiesler, S., Kittur, A. (2010). Pitfalls of information access with visualizations in remote collaborative analysis. In CSCW ’10, Proceedings of the ACM conference on Computer supported cooperative work, Savannah, GA (pp. 411-420). doi>10.1145/1718918.1718988. NY: ACM Press. Tags: collaboration, analysis, virtual organization, visualizations, experiment.

Lee, M.K., Kiesler, S., & Forlizzi, J. (2010). Receptionist or information kiosk: How do people talk with a robot? In CSCW ’10, Proceedings of the ACM conference on Computer supported cooperative work, Savannah, GA (pp. 31-40). doi>10.1145/1718918.1718927. NY: ACM Press. Tags: human-robot interaction, dialogue, field observation.

Scupelli, P., Xiao, Y., Fussell, S. R., Kiesler, S., & Gross, M. (2010). Supporting coordination in surgical suites: Physical aspects of common information spaces. In CHI ’10, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Atlanta, GA (pp. 1777-1786). doi>10.1145/1753326.1753593. NY: ACM Press. Tags: Collaboration, coordination, medical, observation.

Shklovski, I., Burke, M., Kiesler, S., & Kraut, R. (2010). Technology adoption and use in the aftermath of Hurricane Katrina in New Orleans. American Behavioral Science, 53(8), 1228-1246. Tags: Disaster, interview, survey, cell phones, Internet.

Torrey, C., Fussell, S. R., & Kiesler, S. (2010). What robots could teach us about perspective taking. In E. Morsella (Ed.), Expressing Oneself / Expressing One's Self: Communication, Cognition, Language, and Identity (pp. 93-106). NY: Psychology Press. Tags: human-robot interaction, review.

SnackbotLee, M.K., Forlizzi, J., Rybski, P.E., Crabbe, F., Chung, W., Finkle, J., Glaser, E., & Kiesler, S. (2009). The Snackbot: Documenting the design of a robot for long-term human-robot interaction. In HRI’09, Proceedings of the 4th ACM/IEEE international conference on Human robot interaction, La Jolla, CA (pp. 7-14). doi>10.1145/1514095.1514100. NY: ACM Press. Tags: design process, holistic design, interaction design, social robot .

Lee, M.K., Dillahunt, T., Pendleton, B., Kraut, R., & Kiesler, S. (2009). Tailoring websites to increase contributions to online communities. In CHI ’09, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Extended Abstracts, Boston, MA (pp. 4003-4008). doi>10.1145/1520340.1520608. NY: ACM Press.

Kiesler, S., Powers, A., Fussell, S. R., & Torrey, C. (2008) Anthropomorphic interactions with a robot and robot–like agent. Social Cognition, 26(2), 169-181. Tags: human-robot interaction, anthropomorphism, experiment.

Butler, B., Sproull, L., Kiesler, S., & Kraut, R. (2008). Community effort in online groups: Who does the work and why? In S. Weisband. (Ed.), Leadership at a Distance: Research in Technologically-supported Work (pp. 171-194). NY: Lawrence Erlbaum Associates/Taylor Francis. Tags: online community, survey.

Balakrishnan, A. D., Fussell, S., & Kiesler, S. (2008). Do visualizations improve synchronous remote collaboration? In CHI ’08, Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems, Florence, Italy (pp. 1227-1236). doi>10.1145/1357054.1357246. NY:ACM Press. Tags: collaboration, analysis, virtual organization, visualizations, experiment.

Bessière, K., Kiesler, S., Kraut, R. & Boneva, B. (2008). Effects of Internet use and social resources on changes in depression. Information Communication and Society, 11(1), 47-70. Tags: Internet, health, survey.

Aleahmad, T., Balakrishnan, A.D., Wong, J., Fussell, S.R. & Kiesler, S. (2008). Fishing for sustainability: the effects of indirect and direct persuasion. In CHI ’08, Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems, Extended Abstracts, Florence, Italy (pp. 3021-3026). doi>10.1145/1358628.1358801. NY: ACM Press.

Fussell, S. R., Kiesler, S., Setlock, L., & Yew, V. (2008). How people anthropomorphize robots; also see poster, How people anthropomorphize robots. In HRI ’08, Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction, Amsterdam, Holland (pp. 145-152). doi>10.1145/1349822.1349842. Tags: human-robot interaction, anthropomorphism, experiment.

Weisz, J. D., & Kiesler, S. (2008). How text and audio chat change the online video experience. In Proceedings of the First International Conference on Designing Interactive User Experiences for TV and Video uxTV ’08, San Jose, CA (pp. 9-18). doi>10.1145/1453805.1453809. NY: ACM Press. Tags: computer-mediated communication, online groups, experiment.

Ren, Y., Kiesler, S., & Fussell, S. (2008). Multiple group coordination in complex and dynamic task environments: Interruptions, coping mechanisms, and technology recommendations. Journal of Management Information Systems 25(1), 105-130. Tags: collaboration, medical, interview, field observation.

Kiesler, S., Boh, W-F, Ren, Y., & Weisband, S. (2008). Virtual teams: High tech rhetoric and low tech experience. In M. S. Elliott & K. L. Kraemer, Computerization Movements and Technology Diffusion: From Mainframes to Ubiquitous Computing (pp. 263-288). Medford, NJ:Information Today. Tags: virtual organization, collaboration, review, observation.

Jonathon CummingsCummings, J. & Kiesler, S., (2008). Who collaborates successfully? Prior experience reduces collaboration barriers in distributed interdisciplinary research. In CSCW ’08, Proceedings of the 2008 ACM conference on Computer supported cooperative work, San Diego, CA (pp. 437-446). doi>10.1145/1460563.1460633. NY: ACM Press. Tags: collaboration, science, virtual organization, teams/groups, survey, network.

Ren, Y., Kraut, R. E., & Kiesler, S. (2007). Applying common identity and bond theory to design of online communities. Organization Studies, 28(3), 377-408. Tags: online community, review.
orangutansMoe and Curley sleeping

Cat rescued,  New Orleans after Hurricane KatrinaTorrey, C., Burke, M., Lee, M., Dey, A., Fussell, S. & Kiesler, S. (2007). Approaches to authority in online disaster relief communities after Hurricane Katrina. In S. Weisband (Ed.), Leadership at a Distance: Research in Technologically Supported Work, pp 223-248. Lawrence Erlbaum: Mahwah, NJ. Tags: online community, disaster, observation.

Powers, A., Kiesler, S., Fussell, S., & Torrey, C. (2007). Comparing a computer agent with a humanoid robot. In HRI ’07, Proceedings of the ACM/IEEE international conference on Human-Robot Interaction, Arlington, VA (pp. 145-152). doi>10.1145/1228716.1228736. NY: ACM Press. Tags: human-robot interaction, anthropomorphism, experiment

Torrey, C., Burke, M., Lee, M., Dey, I., Fussell, S., & Kiesler, S. (2007). Connected giving: Ordinary people coordinating disaster relief on the Internet. In HICSS ’07, Proceedings of the 40th Annual Hawaii International Conference on System Sciences, Waikoloa, HI, (pp. 2956-2965). doi>10.1109/HICSS.2007.144. Piscataway, NJ: IEEE Press. Tags: collaboration, virtual organization, disaster, field observation.

Cummings, J. N., & Kiesler, S. (2007). Coordination costs and project outcomes in multi-university collaborations. Research Policy 36(10), 1620-1634. doi>10.1016/j.respol.2007.09.001. Tags: collaboration, virtual organization, survey.

Boh, W-F, Ren, Y., Kiesler, S., & Bussjaeger, R. (2007). Expertise and collaboration in the geographically dispersed organization. Organization Science 18(4), 595-612. Tags: collaboration, virtual organization, interview, observation.

Torrey, C., Powers, A., Fussell, S. R., & Kiesler, S. (2007). Exploring adaptive dialogue based on a robot's awareness of human gaze and task progress. In HRI ’07, Proceedings of the ACM/IEEE international conference on Human-Robot Interaction, Arlington, VA. (pp. 247-254). doi>10.1145/1228716.1228750. NY: ACM Press. Tags: human-robot interaction, anthropomorphism, experiment.

World of Warcraft night elf crestBessière, K., Seay, A.F., & Kiesler, S. (2007). The ideal elf: Identity exploration in World of Warcraft. Cyberpsychology and Behavior, 10, 4. Tags: Internet, computer mediated communication, survey.

Avrahami, D., Gergle, D., Hudson, S., & Kiesler, S. (2007). Improving the match between callers and receivers: A study on the effect of contextual information on cell phone interruptions. Behaviour and Information Technology 26(3), 247-259. Tags: attention, observation, interview

Scupelli, P., Fussell, S.R., Kiesler, S., Quinones, P., & Kusbit, G. (2007). Juggling Work Among Multiple Projects and Partner. In HICSS ’07, Proceedings of the 40th Annual Hawaii International Conference on System Sciences, Waikoloa, HI (pp. 1268-1277). doi>10.1109/HICSS.2007.310. Piscataway, NJ: IEEE Press. Tags: collaboration, virtual organization, disaster, field observation.

Li, I., Forlizzi, J., Dey, A., & Kiesler, S. (2007). My agent as myself or another: Effects on credibility and listening to advice. In DPPI ’07, Proceedings of the 2007 conference on Designing pleasurable products and interfaces, Helsinki, Finland (pp. 194-208). doi>10.1145/1314161.1314179. Tags: human-agent interaction, experiment.

Xiao, Y., Plasters, C., Seagull, F. J., Mackenzie, C., Kobayashi, M., Fussell, S. & Kiesler, S. (2007). Negotiation and conflict in large scale collaboration: A preliminary field study. Cognition, Technology, and Work 9(3), 171-176. Tags: collaboration, medical, observation, interview.

Kiesler, S. (2007). Network Nation: Human Communication via Computer. In T. Erickson and D. W. McDonald (eds.), HCI Remixed: Reflections on Notable HCI Papers (pp 69-74). Cambridge, MA: MIT Press. Tags: HCI, history.

Kelleher, C., Pausch, R. & Kiesler, S. (2007) Storytelling Alice motivates middle school girls to learn computer programming. In CHI ’07, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, San Jose, CA (pp. 1455-1464). doi>10.1145/1240624.1240844. NY: ACM Press. NY:ACM Press. Tags: education, evaluation study

Ren, Y., Kiesler, S., Fussell, S., Scupelli, P. (2007). Trajectories in Multiple Group Coordination: A Field Study of Hospital Operating Suites. In HICSS ’07, Proceedings of the 40th Annual Hawaii International Conference on System Sciences, Waikoloa, HI. (pp. 2218-2227). doi:10.1109/HICSS.2007.578. Piscataway, NJ: IEEE Press. Tags: collaboration, displays, medical, field observation

Harper, F. M., Frankowski, D., Drenner, S., Ren, Y., Kiesler, S., et al. (2007). Talk amongst yourselves: Inviting users to participate in online conversations. In IUI ’07, Proceedings of the 12th international conference on Intelligent user interfaces, Honolulu, HI (pp. 62-71). doi>10.1145/1216295.1216313. NY. ACM Press. Tags: online community, field experiment

Scupelli, P.G., Kiesler, S., & Fussell, S.R. (2007). Using isovist views to study placement of large displays in natural settings. In CHI ’07, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Extended Abstracts, San Jose, CA (pp 2645-2650). doi>10.1145/1240866.1241056. NY: ACM Press. Tags: displays, medical, field observation

Weisz, J. D., Kiesler, S., Zhang, H., Ren, Y., Kraut, R. E., & Konstan, J. A. (2007). Watching together: Integrating text chat with video. In CHI ’07, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, San Jose, CA (pp 877-886). doi>10.1145/1240624.1240756. NY: ACM Press. Tags: online community, computer-mediated communication, experiment.

Powers, A., & Kiesler, S. (2006). The advisor robot: Tracing people’s mental model from a robot’s physical attributes. In HRI ’06, Proceedings of the 1st ACM SIGCHI/SIGART Conference on Human-Robot Interaction, Salt Lake City UT (pp. 218-225). doi>10.1145/1121241.1121280. NY: ACM Press. Tags: human-robot interaction, experiment.

Computers, Phones, and the Internet: Domesticating Information TechnologyKraut, R. E., Brynin, M. & Kiesler, S. (2006). Computers, Phones, and the Internet: Domesticating Information Technology. NY: Oxford University Press. Tags: Internet (book)

Kraut, R., Kiesler, S., Boneva, B., and Shklovski, I. (2006). Examining the effect of internet use on television viewing: Details make a difference (pp. 70-83). In R. Kraut, M. Brynin & S. Kiesler (Eds), Domesticating Information Technology. Oxford: Oxford University Press. Tags: Internet, survey

Torrey, C. Powers, A., Marge, M., Fussell, S., & Kiesler, S. (2006). Effects of adaptive robot dialogue on information exchange and social relations. In HRI ’06, Proceedings of the 1st ACM SIGCHI/SIGART Conference on Human-Robot Interaction, Salt Lake City, UT (pp 126-133). NY: ACM Press. Tags: human-robot interaction, experiment.

Ren, Y., Kraut, R., & Kiesler, S. (2006). Identity and bond theories to understand design decisions for online communities. In Academy of Management Best Paper Proceedings 2006(1), pp. B1-B6. Academy of Management:Atlanta, GA. Tags: online community, review

Shklovski, I., Kiesler, S., & Kraut, R. (2006). The Internet and social interaction: A meta-analysis and critique of studies, 1995-2003 (pp. 251-264). In R. Kraut, M. Brynin & S. Kiesler (Eds), Computers, Phones, and the Internet: Domesticating Information Technology. Oxford: Oxford University Press. Tags: Internet, review

Mutlu, B., Osman, S., Forlizzi, J., Hodgins, J., & Kiesler, S. (2006). Perceptions of Asimo: Task structure and user attributes as elements of human-robot interaction design. In HRI ’06, Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction, Salt Lake City, UT (pp. 351-352). doi>10.1145/1121241.1121311. NY: ACM Press. Tags: human-robot interaction, anthropomorphism, experiment

Mutlu, B., Osman, S., Forlizzi, J., Hodgins, J., & Kiesler, S. (2006). Task Structure and User Attributes as Elements of Human-Robot Interaction Design In RO-MAN ’06, The 15th IEEE International Symposium on Robot and Human Interactive Communication, Hatfield, U.K. (pp. 74-79). doi: 10.1109/ROMAN.2006.314397. Piscataway, NJ: IEEE Press. Tags: human-robot interaction, anthropomorphism, experiment

Kiesler, S., Lee, S-L., & Kramer, A. (2006). Relationship effects in psychological explanations of nonhuman behavior. Anthrozoös, 19(4), 335-352. Tags: human-robot interaction, anthropomorphism, survey, experiment.

Boneva, B., Quinn, A., Kraut, R., Kiesler, S., & Shklovski, I. (2006). Teenage communication in the instant messaging era (pp. 201-218). In R. Kraut, M. Brynin & S. Kiesler (Eds), Computers, Phones, and the Internet: Domesticating Information Technology. Oxford: Oxford University Press. Tags: Internet, survey, interview

Schneider, M. & Kiesler, S. (2005). Calling while driving: Effects of a remote traffic display. In CHI ’05, Proceedings of the ACM Conference on Human Factors in Computing Systems. Portland, OR (pp. 561-569) doi>10.1145/1054972.1055050. New York: ACM Press. Tags: distraction, driving, experiment, design.

Cummings, J. N. & Kiesler, S. (2005). Collaborative research across disciplinary and organizational boundaries. Social Studies of Science 35(5), 703-722. Reprinted in Olson, G., Zimmerman, A., & Finholt, T. (eds.) (2008) Scientific Collaboration on the Internet, pp 99-118. Cambridge, MA: MIT Press. Tags: collaboration, virtual organization, survey.

Powers, A., Kramer, A., Lim, S., Kuo, J., Lee, S-L., & Kiesler, S. (2005). Common ground in dialogue with a gendered humanoid robot. In RO-MAN ’05, Proceedings of the IEEE International Workshop on Robot and Human Interactive Communication, Nashville, TN (pp. 729-734). doi>10.1109/ROMAN.2005.1513773. Piscataway, NJ: IEEE Press. Tags: human-robot interaction, anthropomorphism, experiment.

Powers, A., Kramer, A. D. I., Lim, S., Kuo, J., Lee, S-L., & Kiesler, S. (2005). Eliciting information from people with a gendered humanoid robot. In RO-MAN ’05, Proceedings of the IEEE International Workshop on Robot and Human Interactive Communication, Nashville, TN (pp. 158-163). doi>10.1109/ROMAN.2005.1513773. Piscataway, NJ: IEEE Press. Tags: human-robot interaction, experiment.

Kiesler, S. (2005). Fostering common ground in human-robot interaction. In RO-MAN ’05, Proceedings of the IEEE 2005 International Workshop on Robot and Human Interactive Communication, Nashville, TN (pp 729-734). Piscataway, NJ: IEEE Press. Tags: human-robot interaction, experiment.

Cosley, D., Frankowski, D., Kiesler, S., Terveen, L., & Riedl, J . (2005). How oversight improves member-maintained communities. In CHI ’05, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Portland, OR (pp. 11-20). doi>10.1145/1054972.1054975. NY: ACM Press. Tags: online community, field experiment.

Lee, S. L., Kiesler, S., Lau, I. Y .& Chiu, C. Y. (2005). Human mental models of humanoid robots. In ICRA ’05, Proceedings of the 2005 IEEE International Conference on Robotics and Automation, Barcelona, Spain (pp. 2767-2772). Tags: human-robot interaction, anthropomorphism, experiment.

Kiesler, T., & Kiesler, S. (2005). My pet rock and me: An experimental exploration of the self extension concept. In G. Menon and A. R. Rao, Advances in Consumer Research, 32: 365-370, Duluth, MN: Association for Consumer Research. Tags: mental model, anthropomorphism, experiment.

Xiao, Y., Plasters, C., Seagull, F. J., Mackenzie, C., Kobayashi, M., Fussell, S. & Kiesler, S. (2005). Negotiation and coordination: A preliminary field study of conflict management in large scale collaboration. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting 49(3), 539-543. doi>10.1177/154193120504900369. Tags: collaboration, medical, field observation

Fogarty, J., Hudson, S.E, Atkeson, C.G., Avrahami, D., Forlizzi, J., Kiesler, S., Lee, J.C., & Yang, J. (2005). Predicting human interruptibility with sensors. ACM Transactions on Computer-Human Interaction (TOCHI), 12(1) 119-146. doi>10.1145/1057237.1057243. Tags: attention, design, experiment

Scupelli, P., Kiesler, S., Fussell, S. R., & Chen, C. (2005). Project View IM: A tool for juggling multiple projects and teams. In CHI ’05, Proceedings of the ACM Conference on Human Factors in Computing Systems, Extended Abstracts. Portland, OR (pp. 1773-1776). doi>10.1145/1056808.1057019. NY: ACM Press. Tags: displays, collaboration, analysis, virtual organization, experiment.

Sproull, L., & Kiesler, S. (2005). Public volunteer work on the Internet. In W.H. Dutton, B. Kahin, R. O'Callaghan, & A. W. Wyckoff (Eds.) Transforming enterprise: The economic and social implications of information technology (1st ed., pp. 361-374) Cambridge, MA: MIT Press. Tags: Internet, online community, review

Dabbish, L., Kraut R., Fussell, S. & Kiesler, S. (2005). Understanding email use: Predicting action on a message. In CHI ’05, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Portland, OR. (pp. 691-700). doi>10.1145/1054972.1055068. NY: ACM Press. Tags: computer-mediated communication, interview, observation.

Barley, S., Dutton, W.H., Kiesler, S., Resnick, P., Kraut, R.E., & Yates, J. (2004). Does CSCW need organization theory? In CSCW ’04, Proceedings of the 2004 ACM conference on Computer supported cooperative work, Chicago, IL (pp. 122-124). doi>10.1145/1031607.1031628. NY: ACM Press.

Fussell, S., Kiesler, S., Setlock, L., Scupelli, P., & Weisband, S. (2004). Effects of instant messaging on the management of multiple project trajectories. In CHI ’04, Conference on Human Factors in Computing Systems, Vienna (pp. 191-198). doi>10.1145/985692.985717. Tags: multi-tasking, virtual organization, collaboration, experiment.

Sara, Pearl, and JennKiesler, S. & Hinds, P. (Eds) (2004). Introduction. Special issue on Human-Robot Interaction, Human Computer Interaction 19(1-2), pp 1-8. NJ: Lawrence Erlbaum Associates. Tags: human-robot interaction

pet rockpet rockpet rockpet rockpet rock

Cummings, J. & Kiesler, S. (2003). Coordination and success in multidisciplinary scientific collaborations. In International Congress of Information Systems ICIS 2003 Proceedings, Seattle (Ser. 25, pp. 296-303). AIS Electronic Library. Tags: collaboration, teams/groups, science

Cummings, J. & Kiesler, S. (2003). KDI Initiative: Multidisciplinary scientific collaborations. Report to Washington, DC: National Science Foundation. [Policy report]. Tags: collaboration, teams/groups, science, policy report

Goetz, J., Kiesler, S., & Powers, A. (2003). Matching robot appearance and behavior to tasks to improve human-robot cooperation. In RO-MAN ’03, Proceedings of the 12th IEEE International Workshop on Robot and Human Interactive Communication, Milldrae, CA (pp. 55-60). Best paper award. Piscataway, NJ: IEEE Press. Tags: human-robot interaction, experiment.

Hudson, S. E., Fogarty, J. Atkeson, C. G., Forlizzi, J., Kiesler, S., Lee, J. C., & Yang, J. (2003). Predicting human interruptibility with sensors: A Wizard of Oz feasibility study. In CHI ’03, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Ft. Lauderdale, FL (pp. 257-264). doi>10.1145/642611.642657. Tags: attention, experiment, design

Glover, J., Holstius, D., Manojlovich, M., Montgomery, K., Powers, A., Wu, J., Kiesler, S., Matthews, J., & Thrun, S. (2003). A Robotically-Augmented Walker for Older Adults. Research Showcase @ CMU, Tech. No. CMU-CS-03-170. Pittsburgh, PA: Carnegie Mellon University.

Kraut, R., & Kiesler, S. (2003). The social impact of Internet use. Psychological Science Agenda, 16(3), 8-10. Tags: Internet, review

Fussell, S. R., Grenville, D., Kiesler, S., Forlizzi, J., & Wichansky, A. (2002). Accessing multimodal information on cell phones while sitting and driving. In HFES ’02, Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 46(22), (pp. 1809-1813). Baltimore, MD. Thousand Oaks, CA: Sage Publications. Tags: distraction, driving, experiment.

PearlDiSalvo, C. F., Gemperle, F., Forlizzi, J., & Kiesler, S. (2002). All robots are not created equal: the design and perception of humanoid robot heads. In DIS ’02, Proceedings of the 4th conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, London, UK (pp. 321-326). doi>10.1145/778712.778756. NY: ACM Press. Tags: human-robot interaction, anthropomorphism, experiment, design.

Cummings, J., Sproull, L., & Kiesler, S. (2002). Beyond hearing: Where real world and online support meet. In Group Dynamics: Theory, Research, and Practice, 6(1), 78-88. Tags: online community, survey.

Gant, D. & Kiesler, S. (2002). Blurring the boundaries: Cell phones, mobility, and the line between work and personal life. In B. Brown, N. Green & R. Harper (Eds.). Wireless World: Social and Interactional Aspects of the Mobile Age (1st ed., Computer Supported Cooperative Work, pp 121-131). London: Springer Verlag. Tags: cell phones, social impact, observation, interview, questionnaire

Goetz, J. & Kiesler, S. (2002). Cooperation with a robotic assistant. In CHI ’02, Extended Abstracts on Human Factors in Computing Systems. Minneapolis, MN (pp. 578-579). doi>10.1145/506443.506492. New York: ACM Press. Tags: human-robot interaction, anthropomorphism, experiment. Hinds & Kiesler, Eds, 2002. Distributed Work. MIT Press

Hinds, P., & Kiesler, S. (Eds.). (2002). Distributed Work. MIT Press. Tags: collaboration, virtual organization, distributed work (book)

Manalavan, P., Samar, A., Schneider, M., Kiesler, S., & Siewiorek, D. (2002). In-car cell phone use: Mitigating risk by signaling remote callers. In CHI ’02, , Extended Abstracts on Human Factors in Computing Systems. Minneapolis, MN (pp. 790-791). doi>10.1145/506443.506599. New York: ACM Press. Tags: distraction, driving, experiment, design

Kraut, R., Kiesler, S., Boneva, B., Cummings, J., Helgeson, V., & Crawford, A. (2002). The Internet paradox revisited. Journal of Social Issues, 58(1), 49-74. Tags: Internet, survey, interview.

Boh, W. F., Ren, Y., & Kiesler, S. (2002). Managing expertise in a distributed environment. In ICIS ’02, Proceedings of the International Congress of Information Systems, Barcelona, Spain (Ser. 16, pp. 173-181). AIS Electronic Library. Tags: collaboration, virtual organization, distributed work, field observation, interview

Kiesler, S. & Goetz, J. (2002.) Mental models of robotic assistants. In CHI ’02, , Extended Abstracts on Human Factors in Computing Systems. Minneapolis, MN (pp. 576-577). doi>10.1145/506443.506491. New York: ACM Press. Tags: human-robot interaction, anthropomorphism, experiment.

Finholt, T., Sproull, L., & Kiesler, S., (2002). Outsiders on the inside: Sharing know-how across space and time. In P. Hinds & S. Kiesler, Distributed Work, (1st ed., pp. 357-379). Cambridge: MIT Press. Tags: Internet, teams/groups, collaboration.

Kiesler, S., & Cummings, J. (2002). What do we know about proximity and distance in work groups? A legacy of research. In P. Hinds & S. Kiesler, Distributed Work, (1st ed., pp. 57-80). Cambridge: MIT Press. Tags: collaboration, virtual organization, review.

Cummings, J.N., Kraut, R., & Kiesler, S. (2001). Do we visit, call, or email? Media matter in close relationships. In CHI ’01, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Extended Abstracts, Seattle, WA (pp. 161-162) doi>10.1145/634067.634166. New York, NY: ACM Publications.

Kiesler, S., Kraut, R., Cummings, J., Boneva, B., Helgeson, V., & Crawford, A. (2001). Internet evolution and social impact. In P. B. Lowry, J. O. Cherrington, & R. J. Watson (Eds.), The E-Business Handbook. (pp. 189-201). NY: CRC Press. Tags: Internet, review

Kiesler, S., Zdaniuk, B., Lundmark, V., & Kraut, R. (2000). Troubles with the Internet: The dynamics of help at home. Human Computer Interaction 15(4), 323-351. Tags: Internet, survey.

Parise, S., Kiesler, S., Sproull, L., & Waters, K. (1999). Cooperating with life-like interface agents. Computers in Human Behavior, 15(2), 123-142. Tags: human-agent interaction, anthropomorphism, experiment.

Binik, Y. M., Mah, K., & Kiesler, S. (1999). Ethical issues in sex research on the Internet. Journal of Sex Research 36(1), 82-90. Tags: Internet, review, policy.

Kraut, R., Mukhopadhyay, T., Szczypula, J., Kiesler, S., & Scherlis, B. (1999). Information and communication: Alternative uses of the Internet in households. Information Systems Research 10(4), 287-303. Tags: Internet, survey, interview.

Kiesler, S., & Kraut, R. (1999). Internet use and ties that bind. American Psychologist, 54(9), 783-784. Tags: Internet.

Richman, W., Kiesler, S., Weisband, S., & Drasgow, F. (1999). A meta-analytic study of social desirability distortion in computer-administered questionnaires, traditional questionnaires, and interviews. Journal of Applied Psychology, 84(5), 754-775. Tags: computer-mediated communication, review

Kraut, R., Mukhopadhyay, T., Szczypula, J., Kiesler, S., & Scherlis, B. (1998). Communication and information: Alternative uses of the Internet in households. In CHI ’98, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Los Angeles, CA (pp. 368-375). doi>10.1145/274644.274695. Tags: Internet, survey, interview.

Kraut, R. E., Patterson, M., Lundmark, V., Kiesler, S., Mukhopadhyay, T., & Scherlis, W. (1998). Internet paradox: A social technology that reduces social involvement and psychological well-being? American Psychologist 53 (9), 1017-1032. Tags: Internet, survey, interview.

Galagher, J., Sproull, L., & Kiesler, S. (1998). Legitimacy, authority, and community in electronic support groups. Written Communication 15(4), 493-530. Tags: online community, observation.

Kraut, R., Kiesler, S., Mukhopadhyay, T., Scherlis, W. & Patterson, M. (1998). Social impact of the Internet: what does it mean? Communications of the ACM 41(12), 21-22.

Kraut, R., Kiesler, S., Mukhopadhyay, T., Scherlis, W. & Patterson, M. (1997). Communication versus information: alternative uses of the Internet at home. In ICIS ’97, Proceedings of the 18th international conference on Information systems, Atlanta GA (pp. 478). NY:ACM Press. Culture of the Internet book jacket

Kiesler, S. (ed.) (1997) Culture of the Internet. Mahwah, NJ: Lawrence Erlbaum Associates. Tags: Internet, book

Kiesler, S. & Sproull, L. (1997). “Social” Human-Computer Interaction. In B. Friedman, Human Values and the Design of Computer Technology, (pp. 191-200). New York, NY: Cambridge University Press. Tags: Human-agent interaction, computer mediated communication, review

Kiesler, S., Kraut, R., Lundmark, V., Buskirk, S., Scherlis, W., & Mukhopadhyay, T. (1997). Usability, help desk calls, and residential Internet usage. In CHI ’97, Proceedings of the ACM SIGCHI Conference on Human factors in computing systems, Atlanta, GA (pp. 536-537). doi>10.1145/258549.259020. New York: ACM Press. Tags: Internet, interview, field observation

Kraut, R., Scherlis, W., Mukhopadhyay, T., Manning, J., & Kiesler, S. (1996). HomeNet: A field trial of residential internet services. In CHI ’96, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Vancouver, BC. (pp. 284-291). doi>10.1145/238386.238531. New York: ACM Press. Tags: Internet, field observation

Kraut, R., Scherlis, W., Mukhopadhyay, T., Manning, J., & Kiesler, S. (1996). The HomeNet field trial of residential Internet services. Communications of the ACM (39)12, 55-65. Tags: Internet, survey

Sproull, L. & Kiesler, S. (1996). Increasing personal connections. In R. King (Ed.), Computerization and Controversy: Value Conflicts and Social Choices, 2nd ed., pp 455-475. Burlington, MA: Morgan Kaufmann.

Constant, D., Sproull, L., & Kiesler, S. (1996). The kindness of strangers: The usefulness of weak ties for technical advice. Organization Science 7(2) 119-135. Tags: Collaboration, virtual organization, survey, observation.

Parise, S., Kiesler, S., Sproull, L. & Waters, K. (1996). My partner is a real dog: Cooperation with social agents. In CSCW ’96, Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work, Boston, MA, (pp. 399-408). doi>10.1145/240080.240351. New York, NY: ACM. Tags: human-agent interaction, anthropomorphism, experiment

Kiesler, S., Sproull, L. & Waters, K. (1996). A prisoner’s dilemma experiment on cooperation with people and human-like computers. Journal of Personality and Social Psychology, 70(1) 47-65. Tags: human-agent interaction, anthropomorphism, experiment.

Weisband, S. & Kiesler, S. (1996). Self disclosure on computer forms: Meta-analysis and implications. In CHI ’96, Proceedings of the 1996 ACM SIGCHI Conference on Human Factors in Computing Systems, Vancouver, BC (pp. 3-10). doi>10.1145/238386.238387. New York, NY: ACM. Tags: computer-mediated communication, review

Sproull, L., Subramani, R., Kiesler, S., Walker, J., & Waters, K. (1996). When the interface is a face. Human-Computer Interaction 11(2), 97-124. Reprinted in Friedman, B. (Ed.) (1997). Human Values and the Design of Technology (1997). New York, NY: Cambridge University Press. Tags: human-agent interaction, anthropomorphism, experiment

Hinds, P. & Kiesler, S. (1995). Communication across boundaries: Work, structure, and use of communication technologies in a large organization. Organization Science, 6(4), 373-393. Tags: collaboration, computer-mediated communication, virtual organization, survey

Constant, D., Kiesler, S, & Sproull, L. (1994). What’s mine is ours, or is it? A study of attitudes about information sharing. Information Systems Research, 5(4), 400-421. Tags: information sharing, collaboration, experiment.

Kiesler, S., Gant, D., & Hinds, P. (1994). The allure of wireless: Preliminary report on a trial of PCS telephony. Information Networking Institute Technical Report 1994-2, Carnegie Mellon University. Tags: cell phones, observation, interview

Kiesler, S., Wholey, D., & Carley, K.M. (1994). Coordination as linkage: The case of software development teams. In D. H. Harris (ed.), Organizational Linkages: Understanding the Productivity Paradox (National Research Council, Committee on Human Factors, pp. 214-239). Washington, DC: National Academy Press. Tags: collaboration, teams, virtual organization

Hesse, B. W., Sproull, L., Kiesler, S., & Walsh, J. P. (1993). Returns to science: Networks and scientific research in oceanography. Communications of the ACM, 36(8), 90-101. Tags: collaboration, virtual organization, science, computer mediated communication, survey

Kiesler, S. B., & Hinds, P. (1993). Technology, information and social behavior. In The knowledge economy: The nature of information in the 21st century (pp. 117-135). Nashville, TN: Institute for Information Studies. Tags: collaboration, virtual organization, review

Kiesler, S., Attewell, P., King, J., & Morris, J. (1992). Problem or solution? CSCW and the paradox of stalled productivity. In CSCW ’92, Proceedings of the 1992 ACM conference on Computer-supported cooperative work, Toronto, Ontario (pp. 16). doi>10.1145/143457.371585. NY: ACM Press.

Kiesler, S. (1992). Talking, teaching, and learning in network groups: Lessons from research. In Kaye, A. R. (Ed.), Collaborative Learning Through Computer Conferencing: The Najaden Papers; (NATO ASI Series; Series F: Computer and Systems Sciences). Heidelberg: Springer-Verlag. Proceedings of the NATO Advanced Research Workshop on Collaborative Learning and Computer Conferencing: Copenhagen, Denmark; 1991. Tags: computer mediated communication, teams/groups

Kiesler, S., & Sproull, L. (1992). Group decision making and communication technology. Organizational Behavior & Human Decision Processes, 52, 96-123. Tags: computer mediated communication, experiment, teams/groups

Kiesler, S., Walsh, J., & Sproull, L. (1992). Computer networks in field research. In F. B. Bryant, J. Edwards, S. Tindale, E. Posavac, L. Heath, E. Henderson, & Y. Suarez-Balcazar, (Eds.), Methodological Issues in Applied Social Research (pp. 239-268). New York: Plenum. Tags: computer mediated communication, teams/groups

SConnections book jacketproull, L. & Kiesler, S. (1992). Connections: New ways of working in the networked organization. Cambridge, MA: MIT Press. Tags: computer mediated communication, experiment, teams/groups, book

Sproull, L., & Kiesler, S. (1992). Secondary effects of technology. Computerworld, editorial. Tags: Internet, review

Walsh, J. P., Kiesler, S., Sproull, L., & Hesse, B. (1992). Self-selected and randomly selected respondents in a computer network survey. The Public Opinion Quarterly 56(2), 241-244. Tags: computer mediated communication, experiment

Sproull, L., & Kiesler, S. (1991). Computers, networks and work. Scientific American, 265(3), 116-123. Tags: Internet, review

Sproull, L., & Kiesler, S. (1994). Computers, networks and work. In C. Huff and T. Finholt, Social Issues in Computing: Putting Computing in Its Place, 335-349. NY: McGraw-Hill. Tags: Internet, review

Sproull, L., & Kiesler, S. (1995). Computers, networks and work. In L. M. Harisim, Global Networks: Computers and International Communication, 105-120. Cambridge, MA: MIT Press. Tags: Internet, review

Dubrovsky, V. J., Kiesler, S., & Sethna, B. N. (1991). The equalization phenomenon: Status effects in computer-mediated and face-to-face decision making groups. Human Computer Interaction, 6(2), 119-146. Tags: computer mediated communication, experiment, teams/groups, experiment

Hartman, K., Neuwirth, C. M., Kiesler, S., Sproull, L., Cochran, C., Palmquist, M., & Zubrow, D. (1991). Patterns of social interaction and learning to write: Some effects of network technologies. Written Communication, 8(1), 79-113. Tags: computer mediated communication

Sproull, L., & Kiesler, S. (1991). A two-level perspective on electronic mail in organizations. Journal of Organizational Computing, 1(2), 125-134. Tags: computer mediated communication, virtual organization, observation, interview

Sproull, L. & Kiesler, S. (1991). Making connections: Computers can enhance employee commitment—at a cost. Employment Relations Today 18(1) 53-70. Tags: Internet, review

Intellectual Teamwork: Social and Technological Foundations of Cooperative WorkFinholt, T., Sproull, L. & Kiesler, S. (1990). Communication and Performance in ad-hoc Groups. In Intellectual Teamwork: Social and Technological Foundations of Cooperative Work (1st ed., pp. 291-325). New York, NY: Psychology Press. Tags: Internet, review

Huff, C., Sproull, L. & Kiesler, S. (1989). Computer communication and organizational commitment: Tracing the relationship in a city government. Journal of Applied Social Psychology 19(16), 1371-1391.

Kiesler, S. & Finholt, T. (1988). The mystery of RSI. American Psychologist 43(12), 1004-1115.Computing and Change on Campus

Kiesler, S. & Sproull, L. (Eds.) (1987). Computing and Change on Campus. New York NY: Cambridge University Press.

McGuire, T., Kiesler, S. & Siegel, J. (1987). Group and computer-mediated discussion effects in risk decision making. Journal of Personality and Social Psychology 52(5), 917-930.

Sproull, L., Zubrow, D. & Kiesler, S. (1986). Cultural socialization to computing in college. Computers in Human Behavior 2(4), 257-275.

Siegel, J., Dubrovsky, V., Kiesler, S., & McGuire, T. (1986). Group processes in computer-mediated communication. Organizational Behavior and Human Decision Processes, 37(2), 157-187.

Kiesler, S. (1986). The hidden messages in computer networks. Harvard Business Review, 64(1), 46-60.

Sproull, L., & Kiesler, S. (1986). Reducing social context cues: Electronic mail in organizational communication. Management science 32(11), 1492-1512.

Kiesler, S. & McGuire, T. (1986). Response effects in the electronic survey. Public Opinion Quarterly, 50(3), 402-413.

Kiesler, S., Zubrow, D., Moses, A.M., & Geller, V. (1985). Affect in computer-mediated communication: An experiment in synchronous terminal-to-terminal discussion. Human–Computer Interaction, 1(1), 77-104.

Kiesler, S., Sproull, L., & Eccles, J.S. (1985). Pool halls, chips, and war games: Women in the culture of computing. Psychology of Women Quarterly, 9(4), 451-462.

Sproull, L., Kiesler, S., & Zubrow, D. (1984). Encountering an alien culture. Journal of Social Issues 40(3), 31-48.

Kiesler, S., Siegel, J., & McGuire, T.W. (1984). Social psychological aspects of computer-mediated communication. Journal of Personality and Social Psychology 39(10), 1123-1134.

Kiesler, S., Sproull, L. & Eccles, J. S. (1983). Second-class citizens? Girls in the culture of computing. Psychology Today 7(3), 40-48

Sproull, L., Kiesler, S., & Zubrow, D. (1982). Managerial response to changing environments: Perspectives on problem sensing from social cognition. Administrative Science Quarterly 27(4), 548-570.Aging: Biology and Behavior, Kiesler

McGaugh, J.L. & Kiesler, S. (Eds.) (1981). Aging: Biology and Behavior. NY:Academic Press.

Turner, C.F. & Kiesler, S. (1981). The impact of basic research in the social sciences: The case of education. Scientometrics 3(3), 177-190.

Kiesler, S. (1979). Federal Policies for Research on Children. American Psychologist 34(10), 1009-1016.

Silka, L. & Kiesler, S. (1977). Couples who choose to remain childless. Family Planning Perspectives 9(1), 16-25.

Jackson, P. & Kiesler, S. (1977). Fundamental Research and Education. Educational Researcher 6(8), 13-18.

Kiesler, S. (1977). Research funding for psychology. American Psychologist 32(1), 23-32.

Kiesler, S. (1975). Actuarial prejudice toward women and its implications. Journal of Applied Social Psychology 5(3), 201-216.

Kiesler, S., Siegel, J., & McGuire, T.W. (1974). Those who are number two try harder: The effect of sex on attributions of causality. Journal of Personality and Social Psychology 30(6), 846-855.

Kiesler, S.B. (1973). Preference for predictability or unpredictability as a mediator of reactions to norm violations. Journal of Personality and Social Psychology 27(3), 354-359

Benlifer, V.E. & Kiesler, S.B. (1972). Psychotherapists' Perceptions of Adjustment and Attraction Toward Children Described as in Therapy. Journal of Experimental Research in Personality 6(2/3), 169-177.

Pheterson, G., Kiesler, S., & Goldberg, P. (1971). Evaluation of the performance of women as a function of their sex, achievement, and personal history. American Psychologist 19 (1), 114-118.

Kiesler, S. & Baral, R. (1970). The search for a romantic partner: The effects of self-esteem and physical attractiveness on romantic behavior. In K. J. Gergen and D. Marlowe (Eds.), ConfirmityPersonality and Social Behavior (pp. 155-165). Reading, MA: Addison-Wesley.

Kiesler, C.A. & Kiesler, S. (1969). Conformity. Reading, MA: Addison-Wesley

Kiesler, S. & Mathog, R. (1968). Distraction hypothesis in attitude change: Effects of effectiveness. Psychological Reports 12(3), 1123-1133.

Kiesler, C.A., Kiesler, S., & Pallak, M. (1967). The effect of commitment to future interaction on reactions to norm violations. Journal of Personality 35(4), 585-599.

Kiesler, S.B. (1964). The effect of perceived role requirements on reactions to favor-doing. Journal of Experimental Social Psychology 2(2), 198-210.

Kiesler, C.A. & Kiesler, S. (1964). Role of forewarning in persuasive communications. Journal of Abnormal and Social Psychology 68(5), 547-549.

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