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About Sara Kiesler

Sara Kiesler is Hillman Professor of Computer Science and Human Computer Interaction at Carnegie Mellon University. Kiesler applies behavioral and social science methods and thinking to technology design, especially to understanding how technologies challenge existing social and work behavior of individuals, groups, and organizations. She conducted among the first scientific studies of computer-mediated communication and early forms of the Internet.

With Lee Sproull, she authored the seminal book, Connections: New Ways of Working in the Networked Organization (MIT Press). In the early to mid-1990s, as the general public began to use the Internet, she was a founding researcher of the HomeNet project, to observe how households used the Internet. She has collaborated extensively within Carnegie Mellon and with other university colleagues on social design of the Internet.

Kiesler has studied technology in work settings and was among those who pointed out opportunities and problems associated with multidisciplinary and complex forms of collaboration, geographically dispersed science and project work (see Distributed Work with Pamela Hinds, MIT Press), information sharing, and the design of human-robot interaction.

Kiesler is a fellow of the American Psychological Association, the Society for Psychological Science, the Association for Computing Machinery (ACM), and Psy Chi. She was elected to the CHI Academy in 2002, a group of researchers honored by ACM’s Special Interest Group in Computer–Human Interaction of the Association for Computing, and received its Lifetime Achievement Award in 2009. Her research group received the Allan Newell Award for Research Excellence in 2013 for "elucidating the fundamental principles of human-robot interaction and its associated research methods."

Contact me

Contact my support staff, Kevin Topolski, (412) 268-1943 or



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