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GEMS 1.17.22 ps file: single quote straight to hooked

When GEMS exports the ps files, we have found that in the instance where an open single quote and a closed single quote are used, the GEMS graphic shows straight quotes but the ps files (pdf) show hooked quotes with the first one hooked the wrong way.  How do we fix this???  [note, the double quotes seem to behave properly]
Trying to go to get JoCoKs ballots to press...time is of the essence.  Les
Lesley Koop Thompson
Customer Service Project Manager
Diebold Election Systems, Inc.
415-235-6553 (office cell)
512-413-7618 (cell)