----- Original Message -----
Sent: Thursday, June 08, 2000 2:29
Subject: RE: GEMS Versions
There is never any harm in
ordering a CD.
There is no harm is
ordering a CD, but please send all the old CD's back to Global
McKinney. Each CD is serialized for licensing purposes and only
one serial number can be assigned to each purchase of GEMS.
Um, honestly not intending to rock the boat here,
but what is the reasoning behind this? Returning ROMs makes sense
since the media can be reused, but that is not the case with CDs. We
can't seriously be worried about customers giving their old CDs away --
every office has a CD burner and besides you'd think their buddies would
want the new version anyway.
In short, I can't see justifying (1) effort for
the customer to package it up, (2) freight cost to send it, and (3) paying
someone here to receive it just so we can throw it out. Send out the new CD with the same S/N as the old
one, or a different one, whatever makes your process easier, but you don't
need the old CD to do that.