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AVTS 3.`4.2.1 VIBS

Per instructions we have loaded mpfull.exe and enduser.exe off the DirectX and Microsoft driver files so the VIBS would be able to read the imbedded mp3 formatted files.  When the ballot station starts up, we hear instructions in male voice, and then get the following message:
Error Opening Audio Device
We've gotten this message all three attempts, once without mpfull.exe, once with mpfull.exe loaded, and once with both mpfull.exe and enduser.exe loaded.