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RE: Gems - Registered Write-In giving internal error when trying to view ballot

Hmmm.  If they are running AVTS 3.10.x then we have a problem.  The compatibility stuff doesn't go back that far (just to 3.12).
That said, it seems to work under 1.14.13, so you are saved.  Try that.
From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Jeff Hintz
Sent: Tuesday, September 12, 2000 4:18 PM

Yes, I can go to the latest version and it may work.  However, in this case, the customer would not only have to update Gems but also their AVTS units.  Is this something we want to ask them to do??  I know that installing both Gems & AVTS software is not difficult, and we could probably talk them through it on the phone or with some instructions.  But I do not have the time for it right now, does anybody else???
From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Ken Clark
Sent: Tuesday, September 12, 2000 10:10 AM
Can't reproduce it under 1.17.3.  Folks, before you post bug reports please check the latest version to see if it has already been fixed.