Mark C. Paulk, Ph.D.

Dr. Paulk was a Senior Systems Scientist at the Institute for Software Research in the School of Computer Science at Carnegie Mellon University until July 1, 2012... and this web page became inactive as of that date, although it should still be available. To see my new webpage, go to -- note that there will be a transition during the first week or two of July while I bring this new webpage up to speed.

Dr. Paulk's research interests revolve around Total Quality Management, best practices (e.g., Software CMM, ISO/IEC 15504, eSCM-SP), empirical research, high maturity practices, statistical thinking, and agile methods. He teaches in the Master of Software Engineering program at Carnegie Mellon.

From 2002 to 2009, Dr. Paulk worked at the IT Services Qualification Center at Carnegie Mellon. From 1987 to 2002, Dr. Paulk worked at the Software Engineering Institute.

Dr. Paulk does part-time consulting and professional education via Paulk Consulting. Standard professional education offerings are listed on that site.

Dr. Paulk received his PhD in industrial engineering from the University of Pittsburgh, his MS in computer science from Vanderbilt University, and his BS in mathematics and computer science from the University of Alabama in Huntsville. He is a Fellow of the ASQ, an ASQ Certified Software Quality Engineer, and a Senior Member of the IEEE.


Recent and Upcoming Events

One-Page Biography

Curriculum Vitae


Software Process Bibliography

Recommended Books for the "Seminar in Software Process" Class

Paulk Consulting

Personal Web Page

I drafted a piece on enduring principles of software process and quality that summarizes my general philosophy. It may be of some interest to those struggling to achieve performance excellence.

I drafted a set of references on measurement, statistical thinking, and high maturity in response to a LinkedIn discussion.

Contact Information

Dr. Mark C. Paulk
Institute for Software Research
Carnegie Mellon University
5000 Forbes Avenue
Wean Hall 5101
Pittsburgh, PA 15213 USA

Phone: +1 412-268-5176
Fax: +1 412-268-2338
E-mail: or


Carnegie Mellon University

School of Computer Science
School of Computer Science

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Last revised June 11, 2012.

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