I was referring to the old databases that you could not upgrade, like the ones prior to 1-11. I have tried and not succeeded.
I can’t find said reference in your email, but this is true, GEMS life begins at 1.11 for all intents and purposes. If anyone knows of any accounts running earlier GEMS, I would be interested to know. All other GEMS databases should upgrade without incident however. If they do not, it is a bug, and should be reported to bugzilla.