AVTS ERROR MESSAGE REPORT
submitted by Lesley Thompson
Johnson County Kansas
August 6, 2002 Primary Election
AVTS S/N: 100107
WinCE 2.1.2 - BS 4.1.11 - GEMS 1.17.22
MACHINE IN USE FOR WHAT TASK?
Reset Election on Training Election Card
MACHINE IN WHAT MODE OF BS?
EXACT ERROR MESSAGE RECEIVED?
The following error has been detected:
Exception in Ballot Station
Cannot create a file when that file already exists.
WHAT FUNCTIONS WERE BEING PERFORMED OR WHAT ACTIONS LED TO THE ERROR MESSAGE?
Turned on unit S/N 100107.
Inserted Election media PCMCIA card.
System tried to reload.
Delivered same message.
Inserted Election media PCMCIA card into a different AVTS unit.
Election booted just fine.
Inserted a different PCMCIA card into S/N 100107.
Received same message.
CAN YOU RECREATE MESSAGE and IF SO GIVE STEPS?
Message repeats on this unit when insert a PC election media card.
DID UNIT RETURN TO OPERATIO AFTER REBOOT? IF NO, EXPLAIN.
No, continued with same problem. Tried different PC card, same problem.
COMMENTS: Please advise. What additional troubleshooting shall we do in the field?