From: Steve Hodges [mailto:firstname.lastname@example.org]
Sent: Thursday, July 18, 2002 10:49 AM
Cc: Sophia Lee
Subject: AVTS-R6Ian, I recently had the opportunity to perform acceptance testing for 181 AVTS units using WinCE 3.0 and BS 4.3.8 for Los Angeles County. We had 10 defective units, 8 of those had the same problem, they would freeze during operation. It would not matter if they were in Supervisor functions or in Test Count. I now have several other machines that I have performed extensive tests on, that also freeze at times. When you touch the screen, the button indents (is depressed or selected) but nothing happens. Sometimes you can come back 30 or 40 seconds later and the button will react to a new touch and pop back out. It will then at times operate normally, other times, we must turn the AVTS off and then power back up. I shipped one of the machines that hung up at times to Sophia Lee and she has duplicated this trouble. Has anyone else experienced this problem? I do not think this is a software issue, rather a hardware issue with the TouchScreen... I have gone back and recalibrated the units but when I was doing a demonstration for some LA County personnel, they observed the machine hanging up.Any ideas?
Steve Hodges, Project Manager
cell: (714) 420-8674