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RE: Removing the date on the AV Tapes

We should do nothing here.  The client should suffer.  We should not be
spending valuable time this close to the election creating and installing a
new ABasic file because the customer's "forgetfulness" (leastways, not
without charging an obscene amount of money).


-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
Mike Brown
Sent: Monday, October 23, 2000 10:29 AM
To: support@gesn.com
Subject: Removing the date on the AV Tapes

Beth Kish in Cobb county has forgotten to change the date in GEMS, and now
she has a date problem on her AV tapes.  She is becoming very insistent that
we find a solution for her forgetfulness.  She would be happy if we could
just remove the date from the tapes all together.  Are we able to modify the
A-Basic file for her to remove the date stamp on the tape?  What is the best
course of action. I have already told her we can't be changing anything this
late in the game, but as usual the client is getting persistent.