----- Original Message -----
Sent: Wednesday, July 12, 2000 11:08
Subject: Re: batteries
according to Guy, we have two types of memory cards, CMOS and mixed
MOS. The former battery lifetime is 10 years and the latter
counties are asking me what their battery lifetime should be and I could
only tell if I knew what had been sold to them. Can you make this
information available to us?
I have no clue as
to who has Full CMOS and who has Mixed MOS. If you look at the new
AccuVote Operator's Guide, you'll see a reference to memory card battery life
as five (5) years across the board.
the telegraph pole test the single reliable way of telling that a memory
card battery is low?
we advocate customers to replace batteries (that can apparently be
purchased from Radio Shack and the
They can buy
batteries from wherever they like. If they want to replace the memory
card label they have to get that from Global. It is copyrighted and
cannot be reproduced by anybody other than Global. The Global part
number is 571-2111 at a cost of US$3.00 each. No discounts
- as some Florida customers have suggested - low batteries be linked to
I can't answer that
as I don't know the reasons as to why a memory card gets
any measures available to anticipate
battery leakage linked to a particular brand (ie.
batteries have leaked in the past, but then most of the batteries in the field
are YUASA batteries. It's called statistics. With that many
batteries out there (14,000), there's a likelihood that a small percentage of
them might leak. But I don't know the likelihood of one battery leaking
This does not mean
that other manufacturer's batteries won't leak. It's just that we
haven't had much experience with many other manufacturer's batteries to
make any brand name comparisons.
This also doesn't
mean that sealed lead-acid batteries are more likely to leak than akaline
batteries or Ni-cad batteries. I'm sure you've pulled a few out your
emergency flashlight behind the fridge.
battery leakage be prevented?
If it could be
prevented, we would have implemented something for it.
AccuVotes be automatically shipped to Global for recuperation in case of
Either the whole
AccuVote can be shipped to Global or just the Power Supply Module. The
battery should also be shipped in a separate ziploc bag. The serial
number of the AccuVote should be recorded on the power supply housing and on
the bag for the battery.
If a customer is
under hardware maintainance agreement with Global we will replace the power
supply housing at no extra cost, however the cost of the battery (if Global
supplies a replacement) will be charged to the customer (the battery is a
consumable item). Customer covers freight charges to Global McKinney,
and Global will cover freight charges (via ground transport) to the
customer. Expedited freight charges to the customer will be billed to
If the customer has
no hardware maintenance agreement with Global, all charges will
be applicable as well as