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getting results

How do you get the results from the "new" database you sent for Piedmont Election??  When you go to "transfer results" it asks, "what method"??  Where do you go from there??  Is there a code??  I can not complete the testing for the Piedmont Election without this info....We are coming into a time crunch now...I need to ship the units by tomorrow...10 Feb 99.  Give me a call when you get this e-mail...Also, any news on the modem upload software.