Schedule for 20-790: HCI in eCommerce (Summer'04)

20-790: Human-Computer Interaction in eCommerce, Mini-6, Summer Session Two, 2004

Schedule and Readings

The schedule and assignments are tentative and subject to change.
Check back here often
The Readings are due on the date noted.
CD Text = Beyer, H. and Holtzblatt, K., Contextual Design
Web Text = Jakob Nielsen. Designing Web Usability
PowerPoint Slides will be posted at least a day before the lecture.

Note: Access the PowerPoint slides and the ACM Digital Library (for the papers) is restricted to only those on a CMU machine. Alternatively (e.g., if you are at home) if you have an Andrew login, you can go through the CMU proxy server at https://access.web.cmu.edu/, which will let you access CMU-restricted sites.

1	Wed, July 7	1. Why is UI Design Important and Why Is It Difficult? PowerPoint Slides for Lecture 1 or Slidecentric with video for lecture 1 Required Readings: Web Text, chapter 1. CD Text, chapter 1 Brad A. Myers. "Challenges of HCI Design and Implementation," ACM Interactions. vol. 1, no. 1. January, 1994. pp. 73-83. PDF Recommended Readings: Gerald L. Lohse and Peter Spiller, "Quantifying the effect of user interface design features on cyberstore traffic and sales," CHI'98: Human factors in computing systems, April 18 - 23, 1998, Los Angeles, CA USA. pp. 211-218. ACM DL PDF Gerald L. Lohse and Peter Spiller, "Electronic shopping," Communications of the ACM, vol. 41 , no. 7 (1998). pp. 81-87. ACM DL PDF Form groups of two or three people. At least one person in each group should be able to author web pages. Start on Homework 1.
2	Fri, July 9	2. Usability Process; Goals and Task analysis PowerPoint Slides for Lecture 2 or Slidecentric with video for lecture 2 Required Readings: John D. Gould and Clayton Lewis. "Designing for usability: key principles and what designers think," Communications of the ACM. Volume 28 , Issue 3 (March 1985), pp. 300 - 311. ACM DL PDF CD Text, chapters 2-4 Recommended Readings: Jakob Nielsen. Usability Engineering. Morgan Kaufmann, San Francisco (originally published by AP Professional, Boston), 1994. ISBN 0-12-518406-9 (paperback). At Amazon.com
	Mon, July 12	Brad out of town, no class
3	Wed, July 14	3. Discovering what people can't tell you: Contextual Inquiry and Design Methodology PowerPoint Slides for Lecture 3 or Slidecentric with video for lecture 3 Movie for in-class CI demonstration (88.5 mb mpeg file) Powerpoint slides of main points in the video Required Readings: CD Text, chapters 5-7 Karen Cross, Adrienne Warmack, and Brad Myers. "Lessons Learned: Using Contextual Inquiry Analysis to Improve PDA Control of Presentations". Unpublished.. PDF. Turn in Homework 1. Start on Homework 2.
4	Fri, July 16	4. Contextual Design Methodology, cont. PowerPoint Slides for Lecture 4 or Slidecentric with video for lecture 4 Required Readings: CD Text, chapters 8-10
5	Mon, July 19	5. Page Design, Content Design, Site Design Please send me more example pages to use that illustrate the points. PowerPoint Slides for Lecture 5 or Slidecentric with video for lecture 5 Nielsen's "Top 10 Mistakes for 2002, comics" (PowerPoint) Required Readings: Web Text, chapters 2,3 and 4. Recommended Readings: CD Text, chapters 11-16
6	Wed, July 21	6. Page Design, Content Design, Site Design, cont. PowerPoint Slides for Lecture 6 or Slidecentric with video for lecture 6 Turn in Homework 2. Start on Homework 3.
7	Friday, July 23	Graphic Design of Web Pages Guest lecture by Professor John Zimmerman Slides for Guest lecture or Slidecentric with video for guest lecture In today's lecture, we will review principles of communication design that are relevant to the design of web sites: typography, color, design systems and grids, and how to best design for your audience.
8	Mon, July 26	7. Evaluation using Heuristic Analysis PowerPoint Slides for Lecture 7 or Slidecentric with video for lecture 7 Required Readings: Jakob Nielsen, Heuristic Evaluation. On line in html format. Includes list of 10 heuristics. Jakob Nielsen, "Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier", Cost-Justifying Usability, edited by Randolph G. Bias and Deborah J. Mayhew. On line in html format. Rolf Molich and Jakob Nielsen. "Improving a human-computer dialogue", Communications of the ACM, March 1990. Volume 33 Issue 3. pp. 338 - 348. ACM DL PDF Recommended Readings: Jakob Nielsen and Rolf Molich. "Heuristic evaluation of user interfaces," Proceedings CHI'90, Human factors in computing systems, 1990. Seattle, Washington ACM DL PDF
9	Wed, July 28	8. Evaluation using User Studies PowerPoint Slides for Lecture 8 or Slidecentric with video for lecture 8 Required Readings: CD Text, chapters 17-20 James Hom, "The Usability Methods Toolbox". Online in html. In particular, sections: General Concepts of Usability Testing and Thinking Aloud Protocol Turn in Homework 3. Start on Homework 4
10	Fri, July 30	9. Handicapped and International Use Issues PowerPoint Slides for Lecture 9 or Slidecentric with video for lecture 9 Required Readings: Web Text, chapters 6 and 7.
	Mon, Aug 2	Brad out of town
	Wed, Aug 4	Guest lecture: Interaction Design for the Web: Perspective from a local professional (Brad out of town) David Bishop: Human Sciences Director/Senior Interaction Designer for Maya Design Slidecentric with video for guest lecture 2, or PowerPoint Slides for David Bishop's talk Turn in Homework 4. Start on Homework 5.
11	Fri, Aug 6	10. Design for Mobile Devices PowerPoint Slides for Lecture 10 or Slidecentric with video for lecture 10 Required Readings: Web Text, chapters 8 and 9.
	Mon, Aug 9	Brad out of town
12	Wed, Aug 11	Student Presentations and Critique Slidecentric with video for student presentations
13	Friday, Aug 13 9:30am - 12:30pm	FINAL EXAM Note special start time: 3 hour exam: 9:30 am - 12:30 pm Turn in Homework 5.

GSIA Official Calendar (different from CMU's!)

Minisemester - 6 Summer 2004
Course Materials Distribution for Mini-6	June 28 (Mon.) - July 19 (Mon.)
Mini-6 Classes Begin	July 6 (Tue.)
Add/Drop, Pass/Fail, Audit Deadline	July 6 (Tue.) - July 19 (Mon.)
Last-Day of Mini-6 Classes	August 16 (Mon.)
Mini-6 Final Exams	August 18 (Wed..) & August 19 (Thu.)
Mini-6 Grades Due	August 23 (Mon.)

CMU Official Summer Schedule:

June 28	M	Session Two Classes Begin
July 5	M	Independence Day Observed; No Classes
August 5	Th	Session Two Last Day of Classes
August 6	F	Session Two Final Examinations
August 10	T	Session Two Final Grades Due by 4:00 p.m.