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RE: Question about 1.18.15

Here is some more information from the customer.

         GEMS closes when any of the pre-election reports are previewed or printed. 

         Within the Pre Election Reports menu, the number of copies is shaded out. 

         The customer has removed and reinstalled GEMS.

         The problem occurs with multiple databases.


-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of George Goodwin
Sent: Friday, February 28, 2003 9:33 AM
To: Support
Subject: Question about 1.18.15


A customer reported that


When we try to print or preview the ballots on our server it exits out of

GEMS.  I can usually work around this by selecting a printer.  But when I am

trying to print the .ps files (the ballot files)  it always closes GEMS.


What can be done to correct this problem?




George Goodwin