|
AVTS ERROR MESSAGE REPORT
submitted by Lesley Thompson
=======================================================================================
Johnson County Kansas
August 6, 2002 Primary Election
7-27-02
AVTS S/N: 100107
WinCE 2.1.2 - BS 4.1.11 -
GEMS 1.17.22
=======================================================================================
MACHINE IN USE FOR WHAT TASK?
Reset Election on Training Election
Card
MACHINE IN WHAT MODE OF BS?
Post Election
EXACT ERROR MESSAGE RECEIVED?
The following error has been
detected:
Exception in Ballot
Station
Cannot create a file when that file
already exists.
OK
WHAT FUNCTIONS WERE BEING PERFORMED OR WHAT ACTIONS LED TO THE
ERROR MESSAGE?
Turned on unit S/N
100107.
Inserted Election media PCMCIA
card.
Message
occurred.
Pressed OK.
System tried to
reload.
Delivered same
message.
Inserted Election media PCMCIA card
into a different AVTS unit.
Election booted just
fine.
Inserted a different PCMCIA card
into S/N 100107.
Received same
message.
CAN YOU RECREATE MESSAGE and IF SO GIVE STEPS?
Message repeats on this unit when
insert a PC election media card.
DID UNIT RETURN TO OPERATIO AFTER REBOOT? IF NO,
EXPLAIN.
No, continued with same
problem. Tried different PC card, same problem.
=======================================================================================
COMMENTS: Please
advise. What additional troubleshooting shall we do in the
field?
|