Please note that the rather major bug Bug 1194 in BS 4.3.8 release, although the bug may not
be related to the freezing behavior.
[mailto:firstname.lastname@example.org] On Behalf Of Ian
Sent: July 22, 2002 1:23 PM
To: Support (E-mail)
Cc: 'Sophia Lee'; email@example.com
Subject: RE: AVTS-R6
not witnessed this problem personally. I have heard a few reports from Georgia
on freezing screens but no one has mentioned that the button could be seen to
be depressed. The Georgia occurrences are one of the items being
investigated this week.
this to the Support List where it would have gotten a quicker response as I
have been out of the office. Perhaps some of the "Support"
subscribers can answer your question about further occurrences of this
problem. In the future, you may want to submit these questions directly
to the Support List. There are many experienced staff members that can
Election Systems, Inc.
From: Steve Hodges
Sent: Thursday, July 18, 2002
Cc: Sophia Lee
Ian, I recently had the opportunity
to perform acceptance testing for 181 AVTS units using WinCE 3.0 and BS 4.3.8
for Los Angeles County. We had 10 defective units, 8 of those had the same
problem, they would freeze during operation. It would not matter if they were
in Supervisor functions or in Test Count. I now have several other machines
that I have performed extensive tests on, that also freeze at times. When you
touch the screen, the button indents (is depressed or selected) but nothing
happens. Sometimes you can come back 30 or 40 seconds later and the button will
react to a new touch and pop back out. It will then at times operate normally,
other times, we must turn the AVTS off and then power back up. I shipped one of
the machines that hung up at times to Sophia Lee and she has duplicated this
trouble. Has anyone else experienced this problem? I do not think this is a
software issue, rather a hardware issue with the TouchScreen... I have
gone back and recalibrated the units but when I was doing a demonstration for
some LA County personnel, they observed the machine hanging up.