----- Original Message -----
Sent: Thursday, June 20, 2002 6:44
Subject: RE: ftp site inaccessible to
Are you sure that customers cannot access the ftp
site? I just tried from one of Alameda's county computers and it
wasn't a problem. I remember there being some discussion about using the ftp
protocol versus http protocol to access the site. I also received "you
don't have permission" when I used http.
How are we to be able to upgrade our
customers if they are denied access to the ftp site to download the
We cannot email them as they are too big -
and when we do their audio how do we get them the files?
Please address this as we have people who
need access and cannot get in.