software is called “HEAT” It
seems to be one of the best in the industry. I know that there are many out there,
but this one offered the flexibility that I believe we need. I have been collecting data in
spreadsheet fashion and after the November election, we will begin entering in
the system. At that time I am
sure there will be requests for information and input from many sources. I am not in a position to venture a
guess when we will go live with it, but it will be a priority for the year
am glad to see it becoming a reality.
As we grow it is becoming a necessity that we use this type of a
for your interest.
Larry J. Dix
email@example.com [mailto:firstname.lastname@example.org]On Behalf Of Guy Lancaster
Sent: Friday, September 01, 2000 1:23
Subject: What's this Help Desk software
Larry Dix wrote:
is no record of this at the company level with this information, but I agree
there should be.This will be provisions for this information in the new Help
Desk software database.That really does not help us for this election, but is
planned to be in place in the future.
You've piqued my
interest. What's this Help Desk software database? What kind of
data will it store? Who will have access to it? How can we
contribute to it?
I'm rather curious
because I looked in to setting up such a beast eons ago when we were using
dumb terminals hanging off of minicomputers. The options were too
expensive at the time. I'm very glad to hear that it's actually