GEMS 1-17-21: Encountered "Unknown Exception" when printing the Cards Cast Report.

["Sophia Lee" <sophia@dieboldes.com>]

GEMS 1-17-21

 

Problem:    "Unknown Exception in preparing CardCast Report" message is displayed upon an attempt to print the Cards Cast Report with the "CounterGroup Detail" box checked.

 

Procedure:

            1.    Gems -> Cards Cast Report.

            2.    Select the "CounterGroup Detail" box.

            3.    Click on "Preview".

 

This error message only occurs in the SLO database.  I tired a few other databases and could not reproduced the error message.  The SLO database "CA San Luis P030502" can be found in my GEMS local directory on the network.  The database is approximately 70 MB.