I thought you'd get a chuckle out of the email below -- especially the part where he copied Stan.

This is some unsolicited feedback I received on the presentation I gave to Phil's staff.  I'm not quite sure what to make of the fact that he was "sold" on my seriousness.  Evidentally there was some issue......

 

-----Original Message-----
From: 	Sumlin, Roger  
Sent:	Tuesday, October 16, 2001 3:37 PM
To:	Corman, Shelley
Cc:	Horton, Stanley
Subject:	Feedback on Presentation

Shelley . . . 

Looking over my notes from the Operations Directors Conference, I am reminded of what a fine job you did delivering your presentation and I thought I'd provide you this feedback.

I felt you clearly conveyed your information in a manner that engaged the participants and helped them understand and retain your message.  Specifically, you organized your presentation in a logical sequence, you spoke distinctly with varying voice inflection and without "umms" (a very difficult thing to do!), and you related well to your audience through a friendly tone in your voice and in your body language (smiles, eye contact and open posture).  Watching and listening, I both "liked" you and felt "sold" on the seriousness of you and your group in executing the duties of your function and providing effective customer service.

To improve the effectiveness of your slide show, you might consider reducing the number of bullets in some slides.  As a general rule, slides become "busy" and impact the receiver's comprehension when the number of bullets gets past about six; so, I suggest that you limit the number of bullets in any one slide to 5 or 6 and break up a list any longer than that into two or more slides.  This will make your audience more comfortable and enhance their retention.

Thanks for the effort and energy you put into your session.  I learned helpful new things about gas logistics and enjoyed your presentation.  You were very effective.

Regards,
- Roger

Copy:  Stan Horton
(Note to Stan - I had to step out while you were speaking; so, please don't expect this level of feedback on your presentation, though I'm sure it went just as well!)