The Resolution Center is taking the next step of ensuring we are providing 
the service you, our customer, are looking for.  As of Wednesday September 
20th, with each call made to the Resolution Center, an email survey will be 
sent out upon closure of the ticket.  Please take the time to fill out the 
survey and let us know how we are doing.  We will post these results 
quarterly on our web page and show exactly how well we are doing.  We have 
attached a copy of the survey for your viewing.

Thank you again for your continued support.

Resolution Center




Region:   Houston

Status:     4

Summary:	This is a test
 
Your IT support case number HD0000000001606 has now been closed by Demo (Demo 
user for startup).

In order to improve the quality of support we provide, we would like to know 
if you were satisfied with the service you received on this call.

Please select a grade from the list below which best describes the service 
you received: