Mr.  Lay:
 
Believe it or  not I strongly believe in and practice the values listed below.  I really  did expect Enron to believe them and practice them as  well.
 
What Enron did  to us Monday afternoon is not in accordance to the values listed  below.
 
I'm now on the  brink of bankruptcy because I cannot find a job.  I'm 49 years old and  because I enlisted in the Navy during Vietnam, with 9 years service instead of  going on to college, I do not have a degree.  I have more experience than  most anyone with a degree, but so far that doesn't help.  Most  times all they look at is that piece of paper.
 
I hope someday  you feel what I'm feeling and understand what I'm going through.  You  guys that did this with your millions in reserve probably never will fully  understand.
 
Sincerely,
 
John W.  Harwood
1001 Bench Mark  Drive
McDonough, GA  30252
678-583-4160
 jharwood@mindspring.com 
 
 
Our  Values
Communication
We have an  obligation to communicate. Here, we take the time to talk with one another? and  to listen. We believe that information is meant to move and that information  moves people. 
Respect
We treat others  as we would like to be treated ourselves. We do not tolerate abusive or  disrespectful treatment. 
Integrity
We work with  customers and prospects openly, honestly and sincerely. When we say we will do  something, we will do it; when we say we cannot or will not do something, then  we won't do it. 
Excellence
We are satisfied  with nothing less than the very best in everything we do. We will continue to  raise the bar for everyone. The great fun here will be for all of us to discover  just how good we can really be.