Andy,

Below is an email with the current status of our project.  As I mentioned in
my voicemail, we were surprised by the performance of the system on Tuesday.
When we tried to replicate Tuesday's test results, we realized that Enron's
test environment had been using an older version of the software.  As you
will also note below, we have used this time to make performance
improvements and change the "Error" message per your suggestion.  If you
have a chance, please take a look at the current version.  I think it
addresses the concerns your team had on Tuesday.

Please give me a call when you have a chance.

Best regards,
Frank

>  -----Original Message-----
> From: 	John Wyman
> Sent:	Thursday, May 10, 2001 6:02 PM
> To:	Frank Getman, HSE
> Subject:	FW: Client Defects and Resolutions...
>
>
>
>  -----Original Message-----
> From: 	John Wyman
> Sent:	Thursday, May 10, 2001 5:31 AM
> To:	'Bob.Shults@ENRON.com'
> Subject:	Client Defects and Resolutions...
>
>
> Bob,
> We have some good news regarding our client and testing that we uncovered
> yesterday.
>
> On Tuesday , during our testing with Enron we were unable to duplicate or
> see some of the issues that John Applegate et al were describing and
> seeing which concerned me.  We have been working very hard to try to see
> why this was happening.
>
> We uncovered 2 things:
> 1)  When a client application leaves the blue window open that indicates
> that the bid or offer is not available, the client stops processing
> messages which will cause the client to fall behind.  If this window is
> left open for 10 seconds, goes away for 2 seconds and is displayed again
> for 10 seconds, the client will have fallen behind 18 seconds and took 25
> seconds to catch up.  This is a cumulative issue in that the more times
> this window is displayed, the client is consistently falling farther and
> farther behind which would explain why after 45 minutes of testing it took
> 5 minutes to catch up and display all of the bid or offer not available
> warning and confirmations.  We have addressed this problem and are
> currently testing it into the evening to ensure that when this window is
> presented to the user, the client continues to process updates without
> causing any backlog.  Included with this correction the label has been
> changed from ERROR to WARNING, since this really isn't an error condition.
>
> 2)  The second item is related to inconsistent performance and numbers not
> updating on the screen, but when the number is selected it updated to the
> correct number.  After trying to recreate this problem on numerous
> machines, we finally saw the scenario.  It is the result of an older
> version of the software running on that machine.  This was verified by
> running the older version of the software on multiple machines which
> resulted in inconsistent performance and behavior from the client
> application.    To resolve this issue, we are in the process of building a
> new release of the client application that updates all of the version
> numbers on the software so that a new cab download will be triggered which
> will automatically update all of the required files on the Client.  This
> process will ensure that all of the clients that we are using for testing
> have the latest version of the software.  In order for the client to
> download and install the latest .cab file, the user will require
> Administrative Privileges on the computer installing the new software.
>
> In Summary :
> A) It appears that we were testing with different versions of the client
> software.
> B) We found a problem that resulted in the client falling behind.
> C) We have corrected this problem and have been testing for the last
> several hours.
> D) We changed the wording of the Error Window to indicate a Warning.
>
> Given this information we would like to schedule another test with you
> later today, ensuring that we all have the latest software, so that we can
> all feel confident that we have evaluated the correct version.
>
> In our testing we have been hitting the software simulating enron updates
> and continuous transaction attempts for 45 minutes to and hour with 8
> clients.  The performance times between the transaction request and the
> fill or fail message remained consistent across all of the clients at 3-5
> seconds.
>
> Please feel free to call me @ 603-766-8730 or John Applegate
> 713-590-5123..
>
> Thanks,
>
> John Wyman
> HoustonStreet Exchange
> (603) 766-8730
> (603) 591-9004 (cell)
> (603) 433-6875 (fax)
>
>