November 20, 2001

CIO Insider: Your guide to what's new on CIO.com

In the debut of her new CRM column, Customer Care, Alison
Bass examines the ethical problems that arise when drug
companies exploit new CRM technologies to obtain sensitive
personal data on patients. Read the column and then share
your opinion.
http://www.cio.com/crm/edit/c111901_drugs.html

**For more, please visit our CRM Research Center at:
http://www.cio.com/research/crm

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1. Sound Off: Europe's ban on hate speech
2. Ask the Expert: E-government
3. Tech Tact: Ultradense computing
4. CIO Legal: Perils of a dotcom wind-down
5. CIO Opinion: E-commerce can still work
6. Are you involved with CRM or ERP?

1. Sound Off: The question of whether the U.S. should support
Europe's ban on Internet hate speech is a loaded one indeed.
Europeans are concerned that homegrown bigots will "outsource"
their racist websites by moving the hosting to American ISPs.
U.S. First Amendment advocates argue that a ban on hate speech
will start us down the slippery slope toward censorship. Should
the U.S. support the ban?
http://comment.cio.com/soundoff/111501.html

2. Ask the Expert: Donald Upson, secretary of technology for the
Commonwealth of Virginia, is available to offer his insight
and advice on the challenges of e-government.
http://www2.cio.com/expert

**For more, go to our Government and IT Policy Research
Center at:
http://www.cio.com/research/government

3. Tech Tact: Whether they're single rack-space slices that
hold a handful of CPUs or a slice design that packs hundreds
of identical single-board computers into a rack, ultradense
servers are all about saving money by reducing real estate
needs and cutting power requirements.
http://www.cio.com/online/techtact_111901.html

4. CIO Legal: If you have the misfortune of being the CIO of
a dying dotcom, you can and should address several issues in
order to minimize the impact of its failure.
http://www.cio.com/legal/edit/111201_dotcom.html

**For more, check out our Legal Research Center at:
http://www.cio.com/research/legal

5. CIO Opinion: We've heard plenty - perhaps too much -
about the dotcom decline. But there are still good ideas
out there and, despite all the doom and gloom, this
e-commerce thing can still work.
http://www.cio.com/archive/111501/re.html

6. Are you involved with CRM or ERP?
Share your experiences by rating the leading systems
integrators and software packages. You'll also receive
an executive summary of the results.
http://www2.cio.com/research/erp/peerstone4.cfm

To read the entire Nov. 15 issue of CIO, go to:
http://www.cio.com/archive/111501

Have a tip, suggestion, critique, or qualification?
Please feel free to e-mail me at rmulcahy@cio.com
Thank you-Ryan

Ryan Mulcahy
Web Editor
CIO.com

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