Communicating Across Differences - October 10, 2001 
DoubleTree Hotel - DeZavala
8:00 am - 12:00 pm          Cost:  $350

This course focuses on using the world's most powerful personality profile, the Myers-Briggs Type Indicator (MBTI) to learn to communicate and work with people whose personalities and communication styles are different from your own.  It begins from the foundation of understanding your own personality and communication approach, then moves to applying that knowledge to improve communication with others.  One of the additional tools used in this course is the "MBTI Work Styles"-which explores in detail how personality differences affect people's approach to work and communication.

The program is highly interactive, with exercises and activities that enable participants to truly experience how human personality impacts people's communication, priorities, decision-making, and work style.  It is also highly practical, focusing on maximizing successful business outcomes through effective communication.



Achieving Results Through Coaching - October 10, 2001
DoubleTree Hotel - DeZavala
1:00 pm - 5:00 pm          Cost:  $350

This course uses a classic competency model, as well as a powerful assessment of interpersonal communication style, called the FIRO-B, as a foundation for coaching.  It teaches the coach to think himself or herself back through their own learning stages in order to coach others effectively.  It also teaches participants to recognize the different stages where the various people they coach might be and adapt their coaching style as employees move from stage to stage.  It also helps participants understand their own interpersonal communication style, through the FIRO-B, and learn to leverage it for greatest effectiveness as a coach.

Participants will create coaching action plans for use with employees.


For registration, please login to our website http://elm.enron.com "Management/Leadership"    If you have problems registering or have any questions, please call 713-853-0357.