Good afternoon Ms. Thurston.

  Attached is the job posting per our conversation.  Have a groovy hip one.  (Smile)

SR SERVICE SPECIALIST

ESSENTIAL FUNCTIONS: Overall implementation and contract compliance accountability. Responsible for Deal profitability validation and
reporting. Bill payment, invoicing and reporting validation and issue resolution. Drive internal and external communications to ensure customer
satisfaction and customer referenceability.

ESSENTIAL REQUIREMENTS: Bachelor's Degree and three years experience in industry-related field. Individual must be detail-oriented
with ability to synthesize information from a number of sources. Ability to handle multiple projects simultaneously. Self-starter, must seek out
possible problems and propose/facilitate timely resolution. Strong communication skills are necessary for interface with all levels of the
organization, external service providers, and internal customers to ensure that customer expectations, as related to service requests, are
resolved in a timely manner.

PREFERRED SKILLS: Strong customer service orientation needed. Proficiency with MS Word, Excel, PowerPoint, and Lotus Notes
(email). Proficiency with Internet usage. Access and Siebel a plus.

SPECIAL CHARACTERISTICS: Excellent communication skills are required. Process-oriented, analytical and quality-oriented thinking is a
must. Work efforts will be project-oriented and will focus on results and delivery. Team orientation is a must. Minimal travel may be required.
Work effort will be results-oriented in a fast-paced environment.

CONTACT: NA. 


Job ID 
              0000110083 

Department 
              EES SERVICE MANAGEMENT II 

Company 
              WHOLESALE, RETAIL & COMM
              ENRON ENERGY SERVICES 

Location 
              HOUSTON, TX 

Type 

Pay 
              n/a 

FLSA class

Manager 
              HURT,ROBERT 

Recruiter 
              JTAORMINA

Log 
              n/a 

Grade 
              CP17.01.01 

Response 
              NA 

Relocation
              N 

Posting date
              03-OCT-01



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