Bruce Tatro responded quickly and effectively to my needs during a year when we were living in his district.  That says something about how great it would be if Neartown had its own council person and state representative, depending on us for votes.   



At 07:43 PM 9/24/2001 -0500, you wrote:  
>>>> 

It's funny how different people have different experiences.  We have had numerous problems with the water lines in front of our home--the last resulted in a $798 water bill and we were told to fix it ourselves (get a plumber, actually), even though the city broke and then repaired (?) the line a month earlier. 

Anyway, to make a long story short, I used the e-mail list of city councilpersons that Annise supplied to send out an appeal for help.  EVERY councilperson--EXCEPT BRUCE TATRO--responded immediately!  (Annise's office was particularly caring--Thank you!)  The city repaired the problem within one day and refunded $762 to us. 

Thanks to EMCA's newsgroup and Annise Parker's list, I guess it IS possible to fight city hall! 


From: Hilary Smith <hsmith3@attglobal.net> 
Reply-To: emca@yahoogroups.com 
Date: Mon, 24 Sep 2001 15:04:53 -0500 
To: emca@yahoogroups.com 
Subject: *EMCA* Storefront 




I tried again today, Monday, to reach Sgt. Vollert or some competent person 
at the storefront with no luck.  In the year or so while we were living in 
Spring Branch Bruce Tatro, who I hope will be mayor some day, responded to 
a police problem we were having in the neighborhood by sending an HPD 
sergeant (who I hope will be police chief some day) to our house who told 
me how hard it is to get any work out of many HPD officers and how even 
harder it is to fire them. 

Hilary 

At 10:00 AM 9/24/2001 -0500, you wrote: 
> 
>Hilary: 
> 
>While I can understand your frustration, and the officers who answer the 
phone 
>are not always the ones who know the Neartown storefront operations or 
issues, 
>they are much more than a public relations operation, I assure you.  In fact, 
>they work very closely with the neighborhoods and are knowledgeable in our 
>issues. 
> 
>Unfortunately and especially now, with HPD trying to cope with 'normal' crime 
>(whatever that is), they are also involved in the new security 
requirements at 
>airports,  the port, etc. 
> 
>Making contact with either Sgt. Vollert or Officer Sabota (you've met the 
latter 
>at EMCA meetings) will make the difference.  I'm sorry for the frustration 
you've 
>encountered;  I'll make the contact today. 
> 
>Meanwhile, is there any response from the developer or his realtor? 
> 
>Gayle Ramsey 
> 
> 
> 
> 
Hilary Smith 
712 Bomar St. 
Houston TX  77006-1316 
713.523.0559 
Fax: 713.523.3928 
Website: http://pws.prserv.net/hilary 



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Hilary Smith 
712 Bomar St. 
Houston TX  77006-1316 
713.523.0559 
Fax: 713.523.3928 
Website: http://pws.prserv.net/hilary