FYI - People tend to forget that we have some parts of the business that run 24 hours a day.  We often get notices like the one sent on March 29 below without much lead time and without regard to potential business impact.  Bob Superty has done a good job in scrambling to provide business solutions for us in gas scheduling.  This is a good team that knows how to react quickly.  --Sally 
---------------------- Forwarded by Sally Beck/HOU/ECT on 03/30/2001 04:42 PM ---------------------------


Robert Superty
03/30/2001 02:52 PM
To:	Bob M Hall/NA/Enron@Enron, Sally Beck/HOU/ECT@ECT
cc:	 
Subject:	Telephone Outage Enron Houston

Sally, Bob - FYI 

I was able to get 5 telephone numbers set up on a temporary switch so if our counterparties call into the Enron building during the outage (Friday 10:00 PM until Saturday 6 AM) they will get the voicemail of the 5 key schedulers that we selected. The voicemail gives the caller contact info. (page & home #'s). In addition if they hit zero it will be forwarded to our off-hours dispatching service. The dispatching service has current contact information for every pipe we do business on.  The schedulers were also instructed to call out to their key counterparties and make sure they have page, home and cell #'s.

If I had my way all of our schedulers telephone numbers would have been put on this temporary switch but five was the best we could do. Considering the time period I think we have minimal exposure however you never know when a pipeline of market emergency could occur. 

Let me know if you have any questions, tks - Bob
---------------------- Forwarded by Robert Superty/HOU/ECT on 03/30/2001 02:33 PM ---------------------------
   
	Enron North America Corp.  From:  Robert Knight @ ENRON                           03/29/2001 02:14 PM	
		


Sent by:	Enron Announcements@ENRON
To:	All Enron Worldwide
cc:	 
Subject:	Telephone Outage Enron Houston


Enron AVAYA (formally Lucent Technologies) PBX & VoiceMail Outage for Enron Center South Conversion

Systems: 			
Enron Downtown Houston AVAYA Telephone & VoiceMail Systems 

Affected Users:			
All Enron Houston Downtown Telephone and VoiceMail Users

System Outage Duration: PHASE I	
3AC/2AC March 30, 2001 7:00PM - March 31, 2001, 12:00AM
Enron Building, 500/600 Jefferson and Pennzoil March 30, 2001, 10:00PM - March 31, 2001, 6:00AM

System Outage Duration: PHASE II	
Enron Building, 500/600 Jefferson and Pennzoil April 6, 2001, 10:00PM - April 7, 2001, 4:00AM

Summary:

PHASE I  March 30, 2001

All Enron telephone systems, including voicemail, will be totally out of service beginning Friday evening, March 30th.  The outage for 3 Allen Center and 2 Allen Center will begin at 7:00 PM.  The outage for the Enron Building, 500 Jefferson, 600 Jefferson and Pennzoil will begin at 10:00 PM on Friday evening. The systems will be out of service until approximately 6:00 AM, Saturday morning, March 31st.  There will be emergency service available for all key groups previously identified, including security.  Also, there will red security phones provided on each floor near the stairwells, for emergency use.  If you have an emergency during the outage, please contact security at 713-853-2580.  

PHASE II  April 6, 2001

Enron Building, 500 Jefferson, 600 Jefferson and Pennzoil Enron telephone systems, including ALL voicemail users, will be totally out of service beginning Friday evening, April 6th.  The outage will begin at 10:00 PM on Friday evening. The systems will be out of service until approximately 4:00 AM, Saturday morning, April 7th.