---------------------- Forwarded by David W Delainey/HOU/ECT on 10/11/2000 
08:03 AM ---------------------------


Tim O'Rourke@ENRON
10/10/2000 01:48 PM
Sent by: Stacey Dempsey@ENRON
To: Mark Palmer/Corp/Enron@ENRON, Mark Koenig/Corp/Enron@ENRON, 
sarah.a.davis@enron.com, Scott Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, 
Cindy Olson/Corp/Enron@ENRON, Kirk 
McDaniel/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Paula Rieker/Corp/Enron@ENRON, 
etilney@enron.com, terrie_james@enron.net, David W Delainey/HOU/ECT@ECT, Mike 
McConnell/HOU/ECT@ECT, Louise Kitchen/HOU/ECT@ECT
cc:  
Subject: 

Enron has contracted with Cognitive Arts to develop a web-based training 
system to be available for use by all of Enron,s management.

The goals of this project are to:

Enhance communication in the five key areas identified from the recent ETC 
survey (the percentages indicate the number of employees agreeing with the 
following statements):
59%: Decisions are not communicated well
54%: Employees do not feel free to voice their opinions openly
55%: The company doesn,t act effectively on employee suggestions
70%: Communication is not good across departmental lines
61%: Employees are not encouraged to challenge established procedures and 
policies

You have been identified as someone who?gives?valuable feedback.  I am asking 
for approximately one and a half hours of your time to have an informal, 
on-camera conversation with  Cognitive Arts so that we can capture your 
stories and insights for inclusion into the system.  CogArts will be in 
Houston conducting these interviews during the week of October 23rd.  If you 
are available to  take part in these interviews, CogArts and myself  will 
contact you the week of October 16th to brief you on  the specific topics 
that will be covered and to answer any questions you may have.  Please let 
Stacey Dempsey, ext. 30945,  know if you would be available for an interview 
and when would be a good time for me to answer your questions.  Thank you for 
your support.

Also, I am attaching a document that briefly desribes the interview process- 
what to expect, how to prepare and it gives some suggestions on how you can 
shape your responses to make them as effective as possible.  


 - Enron_Expert_Interviewee_FAQ.doc

Tim O'Rourke