The ClickAtHome portal (www.clickathome.net) will allow employees to access MS Outlook (email, contacts and calendars), eHRonline, PEP, and other employee applications via the internet using your existing network ID and password.  This functionality will be available mid-summer and will not require any action on your part.  

For other remote access requests, the Information Technology group (I.T.) is working on a solution to identify and address the issues involved in providing eligible employees approved access to the Enron Network and other applications by the third quarter.  You will receive future messages on our progress.

I.T. is not responsible for the support for your ClickAtHome PC and Internet service.  Support is provided by the appropriate vendor which you may contact directly at the numbers listed below.  

Hardware Technical Support
Dell Technical Support is available 24 hours a day, 7 days a week and can be reached at 866-220-3355 or on the Internet at www.support.dell.com. Please have your 5-digit service tag number ready when you call. It is located on the back of your computer. 

Internet Service Provider Technical Support
MSN supportservices.msn.com 
	Customer Service 	 	(800) 386-5550 
	Technical Support 		(877) 635-7019 
	DSL Technical Support  	(877) 327-6744 
Time Warner Houston		(713) 335-FAST or (713) 335-3278 
Kingwood Cable 			(281) 360-7500 
AT&T Portland 			(888)-780-4663 
Cox Cable 				(402) 933-3000