Dear E*Trade customer,

Thank you for opening your account with us recently.  To help us improve your 
service experience, we ask that you take a moment to give us your valuable 
input via this survey.  Your responses will be kept completely confidential 
and will be seen only by the department related to your customer service 
experience.

To complete the survey, simply click on the Web address below.

We appreciate your prompt response to our survey.

http://www.customercast.com/etrd0001a/survey.cgi?marker=aYVUZhJvPf79fZDvG%2ecB
NL5qpO2@Igqahmd&contactdate=Apr%205%202001&contacttimestamp=

Many thanks for your time and thoughtful feedback!

Tatia Ammerman
Quality Management
E*Trade