Dear Pam:

Thank you for your e-mail of August 15th.  It is always a pleasure to hear from former employees.  Thank you also for calling attention to instances which, on the surface, do not appear to be representative of our expectations of Enron leadership.

Part of our continuous improvement involves an on-going review of our management and the diversity of styles therein.  True, not everyone is agreeable to Enron's culture or the many different management styles at Enron.  We do, however, expect all of our employees - not just management - to adhere to our core values of respect, integrity, communication and excellence.  These values become even more significant as we continue to grow and expand our scope of business, and more critical as we become a more culturally diverse workforce.

We enjoy our status as one of the best places in America to work according to Fortune and other sources thanks in part to our willingness to examine our organization and make needed change.  Our employee surveys, belief in open communication, and exit interview process for employees choosing to leave Enron are examples of our efforts to seek out feedback and scrutinize the way we do business.  Your feedback will help play a role in that process.

Sincerely,

Ken Lay



 -----Original Message-----
From: 	Pam.Allison@dynegy.com@ENRON [mailto:IMCEANOTES-Pam+2EAllison+40dynegy+2Ecom+40ENRON@ENRON.com]  On Behalf Of Pamela.J.Allison@dynegy.com
Sent:	Wednesday, August 15, 2001 5:39 PM
To:	Lay, Kenneth
Subject:	Jeff's Leaving



Mr. Lay:

Mr. Lay, the I am not writing this in malice but in hopes that it helps get
Enron back the way it used to treat their employees and makes it the number
one employer of choice again.  I hope you can get back the feeling that I
had when I first started there and get the stress level down in your
organization for the sake of your employees.

I am a former employee who worked at Enron for 10 years - my husband was,
at one time, in charge of A/P.  My one big disappointment was that I never
got to meet you.    During that time, I made a lot of friends who I
continue to see from time to time.  I left last year and have missed the
company since I left but would not contemplate coming back unless several
people have been replaced.  (Joannie Williamson and Sheri Sera know my
story.)

I "knew" Jeff but I don't think he knew me by name, only by sight, even
though I worked in ENA when it only had 400 employees with 3 of us in HR.
He was NOT what I would call a people person!  Unless you were in an upper
level position, he did not take the time to find out your name.  (Ron Burns
is still one of my favorite people because of his talent with people - we
need more like him in the business world!)

As you can see, I am now working for a competitor and since I work in HR, I
continually run into former Enron workers who have also left - most of
their reasons are the same.

It is not that they have lost faith in Enron as a company but because of
they way they were treated by their managers.  During the last 5 years I
was there, I noticed a change in direction in the way employees were
treated by upper management - and upper management was getting away with
it.  Not only were they getting away with it, these people were being
rewarded for this behavior.  I have heard stories of lower level employees
being screamed at and in one instance, one of the VP's who was brought down
from Canada was heard in his office screaming and pounding his telephone on
his desk.  Heaven only knows how he treats his subordinates.  Believe me,
the way employees are treated at Enron is being talked about on the streets
of Houston and on the different college campuses.  You might also at some
point take the time to find out why so many good people have left the HR
community at Enron and it is not because they wanted to.

I don't know if you will see this, but I hope so.  Good luck on bringing
Enron back to way it was - I still own stock!!

Thanks for listening...

Pam Allison