FYI - People tend to forget that we have some parts of the business that run 
24 hours a day.  We often get notices like the one sent on March 29 below 
without much lead time and without regard to potential business impact.  Bob 
Superty has done a good job in scrambling to provide business solutions for 
us in gas scheduling.  This is a good team that knows how to react quickly.  
--Sally 
---------------------- Forwarded by Sally Beck/HOU/ECT on 03/30/2001 04:42 PM 
---------------------------


Robert Superty
03/30/2001 02:52 PM
To: Bob M Hall/NA/Enron@Enron, Sally Beck/HOU/ECT@ECT
cc:  
Subject: Telephone Outage Enron Houston

Sally, Bob - FYI 

I was able to get 5 telephone numbers set up on a temporary switch so if our 
counterparties call into the Enron building during the outage (Friday 10:00 
PM until Saturday 6 AM) they will get the voicemail of the 5 key schedulers 
that we selected. The voicemail gives the caller contact info. (page & home 
#'s). In addition if they hit zero it will be forwarded to our off-hours 
dispatching service. The dispatching service has current contact information 
for every pipe we do business on.  The schedulers were also instructed to 
call out to their key counterparties and make sure they have page, home and 
cell #'s.

If I had my way all of our schedulers telephone numbers would have been put 
on this temporary switch but five was the best we could do. Considering the 
time period I think we have minimal exposure however you never know when a 
pipeline of market emergency could occur. 

Let me know if you have any questions, tks - Bob
---------------------- Forwarded by Robert Superty/HOU/ECT on 03/30/2001 
02:33 PM ---------------------------
   
	Enron North America Corp.
	
	From:  Robert Knight @ ENRON                           03/29/2001 02:14 PM
	

Sent by: Enron Announcements@ENRON
To: All Enron Worldwide
cc:  
Subject: Telephone Outage Enron Houston


Enron AVAYA (formally Lucent Technologies) PBX & VoiceMail Outage for Enron 
Center South Conversion

Systems:    
Enron Downtown Houston AVAYA Telephone & VoiceMail Systems 

Affected Users:   
All Enron Houston Downtown Telephone and VoiceMail Users

System Outage Duration: PHASE I 
3AC/2AC March 30, 2001 7:00PM - March 31, 2001, 12:00AM
Enron Building, 500/600 Jefferson and Pennzoil March 30, 2001, 10:00PM - 
March 31, 2001, 6:00AM

System Outage Duration: PHASE II 
Enron Building, 500/600 Jefferson and Pennzoil April 6, 2001, 10:00PM - April 
7, 2001, 4:00AM

Summary:

PHASE I  March 30, 2001

All Enron telephone systems, including voicemail, will be totally out of 
service beginning Friday evening, March 30th.  The outage for 3 Allen Center 
and 2 Allen Center will begin at 7:00 PM.  The outage for the Enron Building, 
500 Jefferson, 600 Jefferson and Pennzoil will begin at 10:00 PM on Friday 
evening. The systems will be out of service until approximately 6:00 AM, 
Saturday morning, March 31st.  There will be emergency service available for 
all key groups previously identified, including security.  Also, there will 
red security phones provided on each floor near the stairwells, for emergency 
use.  If you have an emergency during the outage, please contact security at 
713-853-2580.  

PHASE II  April 6, 2001

Enron Building, 500 Jefferson, 600 Jefferson and Pennzoil Enron telephone 
systems, including ALL voicemail users, will be totally out of service 
beginning Friday evening, April 6th.  The outage will begin at 10:00 PM on 
Friday evening. The systems will be out of service until approximately 4:00 
AM, Saturday morning, April 7th.