Here's the agent I've talked to. She's really nice :-)
Janette Redou
3642 University
Houston, TX 77005-3360 map </cgi-bin/db2www/agtmap.d2w/report?agt=8389&'reg'=25&st=53> 
Phone: (713) 666-3642
Fax: (713) 666-8029
Email: JANETTE.REDOU.LJ3W@STATEFARM.COM  </cgi-bin/agtmail.cgi?email_addr=JANETTE.REDOU.LJ3W@STATEFARM.COM&pref_name=JANETTE&last_name=REDOU>
Office Hours:
Mon-Fri 9:00am to 5:00pm
Sat 9:00am to 1:00pm
After Hours by Appointment
Find a Claim Office </claims/fndoffc.htm> 

http://www.statefarm.com/cgi-bin/db2www/agtqry1.d2w/report