I am fine with your explanation as well.  Is anyone complaining about only one person being able to
    view the info?  Thanks. Lynn

-----Original Message-----
From: Dietz, Rick 
Sent: Tuesday, October 16, 2001 5:13 PM
To: Berger, Larry; Blair, Lynn
Subject: RE: NNG Flowing Gas Documents


Thanks for the clarification, Larry.  I don't think we need to meet to discuss this issue.  I guess that I just misunderstood your initial message to imply that certain documents were still unaccessible to customers.  I'm satisfied.
 
Rick

-----Original Message----- 
From: Berger, Larry 
Sent: Tue 10/16/2001 10:01 AM 
To: Blair, Lynn; Dietz, Rick 
Cc: 
Subject: RE: NNG Flowing Gas Documents



Rick and Lynn, 

A customer can access all of NNG accounting documents( all invoices and their supporting documents).  However, due to tighter security coding in Business Objects compare to Actuate, reports are now only viewable by one party, instead of two parties. For example, at a poi where there is an agent and an operator, the agent is only able to view the Measurement Info, Daily Volume Allocation and Allocation statements.   IT is researching a fix to a situation like this.

If you still would like to meet with me to explain further, give a demo (or have  lunch meeting with just the three of us!), let me know.

Thanks 
Larry 


 -----Original Message----- 
From:   Blair, Lynn  
Sent:   Monday, October 15, 2001 6:30 AM 
To:     Dietz, Rick; Berger, Larry; Garcia, Ava 
Subject:        RE: NNG Flowing Gas Documents 

        Ava, please coordinate with Alma a time Rick, Larry and I can talk about the 
        flowing gas documents no accessible to customers.  Thanks. Lynn 

 -----Original Message----- 
From:   Dietz, Rick  
Sent:   Sunday, October 14, 2001 11:03 AM 
To:     Berger, Larry; Blair, Lynn 
Subject:        RE: NNG Flowing Gas Documents 

I am very glad to hear that the key documents are up, running and accessible.  I would like to discuss the documents that the customers cannot access.  I would like to totally focus on the new contract system on Monday so Tuesday would fit my schedule better.

Rick 

 -----Original Message----- 
From:   Berger, Larry  
Sent:   Friday, October 12, 2001 9:11 AM 
To:     Dietz, Rick; Blair, Lynn 
Cc:     Berger, Larry 
Subject:        NNG Flowing Gas Documents 

Rick and Lynn, 

I just wanted to give you an official memo that the NNG Flowing Gas Documents are now online with both the Reservation, Commodity, Variance and Imbalance invoices and their supporting documents.  NNG Customers are able to view both the Aug and Sep 2001 accounting month reports.  The customer can also view the 5 original Flowing Gas documents (Contract Imbalance, Shipper Imbalance, Invoices (Reservation and Commodity only), Allocation, and Measurement Information) from May 2000 to Aug 2001 accounting months via a hyperlink to Actuate.

During the next couple of months, I will still be working with the NNG reps and customers on various issues regarding the Flowing Gas reports: for instance, researching why the customer cannot access certain documents.   I will also be meeting with Legale and IT weekly on enhancements to Flowing Gas that are needed.

See me if you have questions. 

Larry