Letter looks good.  Just a few thoughts:

- In addition to the categories of feedback and promise to work on these areas, should we provide a list of specific things that we have done?
- Should we attach the first round of FAQ that matches questions from the meeting?

Instead of referring to the ETS directors - lets put Lynn, Steve and your phone numbers in the letter?

 -----Original Message-----
From: 	Holmes, Bradley  
Sent:	Tuesday, September 25, 2001 3:56 PM
To:	Corman, Shelley
Subject:	DRAFT

 << File: winterops_followup.doc >> 

Here is a new draft.  Edit at will...

Brad