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June 11, 2001

Today, I am pleased to announce Factiva.com, the capstone of  our content 
integration products and the powerful new service that will replace  Dow 
Jones Interactive and Reuters Business Briefing.

You're going to see  some amazing new features in Factiva.com. Many of these 
have been driven by the  results of a global research program that included 
input from 300 global customers  and prospects, who also provided feedback at 
every stage of our interface design  process.

What's the result? A new, innovative product that addresses your  need for 
both global and local information. By building upon the DJI and RBB content  
sets we've created a unique global collection of nearly 8,000 sources from 
118  countries in 22 languages. Through Factiva Intelligent Indexing, we've 
addressed  the need to provide more granular coding. We've also improved 
power searching,  and concentrated on the personalization and ease of use 
that end users demand  - all to make retrieval more accurate and relevant. 

The research also  identified that up to 40% of your time is spent assembling 
and disseminating information,  so we've designed tools to make these steps 
faster. In an enterprise product you  needed to be able to manage group 
access to information, so we've added powerful  administration tools. 

Because Factiva.com redefines how business people  gather the critical facts 
they need to make good business decisions we believe  you'll want to upgrade 
to it quickly. We will continue to support DJI and RBB,  but eventually we 
will phase out these products as we devote all of our resources  to the 
Factiva product set. We will tell you at least one year in advance of this,  
probably in mid-2002, anticipating a final shut down in mid-2003. 

I encourage  you to visit our Web site and look at Factiva.com at 
www.factiva.com/factiva  and find out why we're so excited about its impact 
on improving your awareness  of the external global business environment and 
increasing the productivity of  your users. Please share your comments with 
me directly at Clare.Hart@factiva.com.

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Best  Regards, 
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Clare Hart 
President and Chief Executive Officer 


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