As you may be aware, SAP system response time was slow during earlier this week. As a result, SAP Financials, iBuyit, and iPayit applications were experiencing longer than normal response times on most transactions. The Integrated Solutions Center (ISC) has been working diligently to address the root causes of this issue and has deployed a task force to address the following identified areas:

Technical Issues (Infrastructure and Application related)
Internal Process Improvements (Both within the ISC and in the User Community)
Education of Business Users

We have made significant improvements in the last few days and as a result currently running within normal response time.  We will continue to provide weekly status updates on our continued progress.

Allan Sommer
Enron ISC
713-345-5291