---------------------- Forwarded by Hunter S Shively/HOU/ECT on 08/02/2000 
09:18 AM ---------------------------


"Darshan Patel" <dpatel@hearme.com> on 08/01/2000 04:08:07 PM

Issue#1)

It is not the physical microphone that is having the problem.  The microphone 
volume on the software declines as the speaker talks.

ease respond to <dpatel@hearme.com>
To: "Hunter S Shively" <Hunter.S.Shively@enron.com>, <jmcafee@hearme.com>
cc: "Brent Tiner" <Brent.Tiner@enron.com> 
Subject: RE: technical issues


Hunter,

Please see comments below....

>
> 1) When some of the members of the chat room begin to talk, their
> microphone
> volume starts to trail off.
>

Does this happen using different microphones?
Brent: Can you swap the mic of an affected user and see if this persists?



> 2) Many of the users use the ctrl button in their daily
> activities.  The talk
> button needs to be changed to an F# key.
>

I forwarded this request to our Product Marketing group. We have had this
request from other users as well. I will keep you updated on the response.


> 3) We have trouble with latency.
>

I spoke with Brent briefly a few moments ago and suggested changing the
jitter buffer value to 1. If the speech becomes choppy then we will have to
revert to 2 and put in a sniffer on the route to see if there is anything
hardware-wise that may be affecting the data throughput.

Darshan.