Welcome to the ACT! eNews brought to you by Interact Commerce Corporation,
the makers of ACT!.  

This free newsletter is published to provide you with tips and tricks on
ACT! as well as news and other information about ACT!. As always, if you
have any feedback regarding this newsletter, please send it via e-mail to
comments@act.com.  If you have technical support questions, please visit
http://support.act.com or call 1-800-927-3989.

We will be sending out this free newsletter monthly, and we hope you enjoy
it. Please feel free to forward it to your friends and coworkers, or let
them know that they can sign up at http://www.act.com/enews.

If you wish to be removed from this mailing list, please follow the
instructions at the end of this message to UNSUBSCRIBE.

The information contained in this newsletter applies to ACT! customers in
North America. 

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Featured This Month 

* Free Update to ACT! 5.0.4 Now Available
  http://support.act.com/act_support/act2000/updates/

* Categorizing Your Contacts
  http://www.actnews.com

* Scheduling Recurring Activities
  http://www.actnews.com

* Database to Database Synchronization
  http://www.theactbuzz.com
       
* Top Tricks for November
  Submit a tip at: mailto:comments@act.com

* Are You an ACT! Fanatic ? Let Us Know!
  http://www.act.com/actfanatic

* New ACT! Solution for HTML e-mail
  http://www.act.com/fortuneflow

* ACT! Solution for Real Estate
  http://www.act.com/realestate

* Make Money Referring Users to ACT!
  http://www.act.com/affiliate


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Free Update to ACT! 5.0.4 Now Available

There is a free update for ACT! 2000 now available for you to download.  If
you use ACT! 2000 and Microsoft Office XP or Windows XP, you will want to
get the ACT! 5.0.4 Update.  It fixes ACT! compatibility issues between
Microsoft Word 2002 and Outlook 2002, and also makes ACT! fully compatible
with Windows XP.

To get the free update via the ACT! Update feature, please choose Check for
Updates from the ACT! Help menu.  

Or if you?d prefer to download and install the 5.0.4 Update yourself,
please visit:

http://support.act.com/act_support/act2000/updates/


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Categorizing Your Contact Records by Jeffrey Mayer 
When you have different categories of contacts, i.e. prospects, clients,
family & friends, and others, it's best to keep them in the same database.
This ensures that you will be able to find your contacts and that your
calendar and things to-do list will be current and up to date.

ACT!'s ID/Status field is designed to help you identify, or categorize,
each contact in your database. Always enter an ID/Status category. When you
need to find all your 'prospects' for example, just select Lookup,
ID/Status.

When you have a need for further categorization of your contacts, use
ACT!'s Groups feature. (Press F10 to open the Groups window.)
ACT!'s Group Rules feature enables you to automatically add contact records
to specific Groups based upon the information that is entered in selected
ACT! fields.

ACT!'s Group Rules feature can be found by selecting Group, Group
Membership, Define Rules from within the Groups window.
This tip was provided by Jeffrey Mayer. To order and download Jeff's new
ACT! & Business eBooks "Customizing Your ACT! Database", "ACT! Power User
Tips" and Selling In Tough Times" please visit:

http://www.1shoppingcart.com/app/aftrack.asp?AFID=19297. 


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Scheduling Recurring Activities by Jeffrey Mayer

When you have regularly scheduled business meetings, or outside activities,
use ACT!'s Recurring Activity feature to schedule those activities. This is
done by clicking the Recurring Setting tab in the Schedule Activity dialog
box.

If, for example, you were to have a regular meeting on the second & fourth
Tuesday of each month, you could schedule this meeting as a recurring
meeting. 

From the Recurring Settings tab, do the following:
1. Select Monthly as your frequency.
2.  Select Second and Fourth as the weeks you want this activity to
 repeat on.
3.  Select Tuesday as the day of the week.
4.  Click OK and ACT! schedules this meeting for the second and fourth
 Tuesday of the month.

This tip was provided by Jeffrey Mayer. To receive FREE ACT! e-mail tips or
read free ACT! articles, please visit:

http://www.1shoppingcart.com/app/aftrack.asp?AFID=20389. 


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Database to Database Synchronization by Douglas Wolf 

One of the challenges that face ACT! users is mobility. If you are a
salesperson working at an office and you would also like to be diligently
working at home in the evening or on weekends, you have to setup some sort
of synchronization process. The question is which process will work best to
accomplish the synchronization easily and reliably. If you have a laptop
computer that you can bring to the office and connect to the network or
directly to a desktop computer, the best way is database to database
synchronization. 

This version of synchronization works between two databases only. That
means you cannot sync database A with database B and database C. The
process is to sync between the laptop and the network before leaving for
home and then synch again when returning to the office. So, you have to
understand that you have 2 databases to keep up to date: the one on your
laptop computer and the office database.  There are quite a few steps
required in order to do this, so please click on the link below so you can
print out the entire article with step by step instructions. 

For the complete article on Database to Database Synchronization by Douglas
Wolf, please visit:

http://www.theactbuzz.com/db2db.asp.


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Top Tricks for November by Real ACT! Users

Last month we asked you to send in your favorite ACT! tips and tricks. 
There were some great ones, and we?ve included a few here. We tested these
all and they worked for us. We hope you?ll give some of them a try.  And if
you have a tip or trick to share, let us know by sending your tip in e-mail
to comments@act.com.  These tips are in the writer?s original words and
have not been edited. Enjoy!

1. Clearing Many Alarms at Once by Rose D. in Seattle, WA

 ?I tried this today and since it worked I thought I'd tell you. ?We
 set alarms on our task listwhich contains dozens of call to make a
 day. The alarms pop up, sometimes 5-6-7 at a time. ?Today, on the
 display of ringing alarms, I clicked "select all" and then "go to."
 A "Look Up" was created of the contacts with alarms ringing. ?I then
 clicked "Clear Alarm" and the alarms on all these tasks were
 cleared. This saves a lot of steps.?

2. Looking Up Contacts Chronologically by Douglas B. in Miami, FL

 ?I've found that the easiest way to look someone up is by their last 
 name(Alt LL). Have you ever tried to find a contact when you can't 
 recall their name? How about when you also can't remember which day 
 you met? Years ago I would log everyone I met into a notebook, so I 
 had a chronological list of the people I'd met. It's amazing, but
 ACT! does not allow you to create a chronological sort (sorting on
 the "create date" field is prohibited). Here's a useful workaround
 for this deficiency:

 1. Create a new field (mine is named "create date b") 
 2. Set the field as "required" and "date format", then make sure
  it is a tab stop. Every time you create a new record, you will
  be forced to enter the date in your new create date b field.
  This is a minor inconvenience when you consider that you will
  now be able to sort lookups by create date b. 
 3. Just tap F8, right click on the column label and tap "add
  columns to view" to add the new field to your list view. 
 4. Now tapping at the top of this column will sort your contacts
  by create date. 

This may improve your follow-up by allowing you to see your contacts in the
order they were created. It will also allow you to figure out the name of
"that guy you met last week".?

If you have your own ACT! Tricks for us to include next month, let us know
by e-mailing us at: mailto:comments@act.com


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Are You an ACT! Fanatic ? Let Us Know!

We?d love to hear more about how you use ACT! to build your business,
manage your relationships, sell more, and stay ahead of the competition.
Your story may be posted to the ACT! web site so other ACT! users and
potential ACT! users can read about all the ways that ACT! helps you in
your daily business.

If you?d like to tell us why you?re an ACT! Fanatic, please visit:

http://www.act.com/actfanatic


***********************************
New ACT! Solution for HTML e-mail

We?ve talked about a few HTML e-mail packages for ACT! in previous
newsletters, and we?d like you to know about this one too. It?s called
FortuneFlow HTML, and it lets you send completely personalized HTML e-mail
to a single contact or thousands - from your ACT! database.

Create your standard letterhead template with any HTML Editor, and
FortuneFlow HTML Edition will spell check your message, merge it into your
template, and send it to your ACT! Lookup.

We?ve tested it, and it works like a charm.  It?s not a service like some
others so you can just buy the software and send as many HTML e-mails as
you want without additional fees.

To learn more about FortuneFlow HTML and other ACT! Solutions, please
visit:

http://www.act.com/fortuneflow


***********************************
ACT! Solution for Real Estate

If you?re in the real estate business, you?ll want to check out this ACT!
Solution designed specifically for the Residential Real Estate industry.
Trans/ACT! Residential offers a complete system for marketing your services
to home owners and buyers. You get tools that work with ACT! to manage all
your listings and sales including the Auto Scheduler, Letter Manager,
QuickEntry, QuickPhoto, and much more. It?s everything you need to automate
your residential brokerage business.

For more information or to download Trans/ACT!, please visit:

http://www.act.com/realestate
  

***********************************
Make Money Referring Users to ACT!

We have a new program designed for those of you who refer your friends and
associates to ACT! frequently.  Now you can start earning 8% from each sale
by joining the new ACT! Affiliate Program. Click on the link below to sign
up for free Affiliate program.  Then, you can put links on your web site or
in emails that contain your unique Affiliate code.  When your friends click
on that link and order ACT! online, you will be credited with 8% of the
sale. For example, if your friend buys ACT! online, you?ll earn $15.99 ?
not bad! You can even check an online report daily to see how much you are
owed.  The ACT! Affiliate Program is a small way for us to reward ACT!
users, like you, who help keep ACT! the best-selling contact manager.

For more information, please visit:

http://www.act.com/affiliate


***********************************
We hope you enjoyed this issue.  Please send your feedback on this
newsletter to: comments@act.com. 

For customer service or technical questions regarding ACT! 2000 and the
ACT! Link 2.0, please visit the ACT! Service and Support page at: 

http://support.act.com.

If you wish to be removed from the e-News mailing list, please reply to
this message with REMOVE in the Subject line.    

All the best,
 The ACT! Team??

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