---------------------- Forwarded by Raquel Nunes-Thomas/USLGN/USLUM/ABB on
01/14/2002 01:10 PM ---------------------------
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  |Thomas F Sawyer/USLGN/USLUM/ABB                                         |
  |01/14/2002 12:47 PM (Phone: +1 713 821-4100, Dept.: PIPING DESIGN)      |
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To:   DEBBIE SAWYER <DSAWYER @ alliance-engineering.com>

      lana@plumhoff.com
      Debra Cannon/USLGN/USLUM/ABB@ABB_USLUM
      John Chalmers/USLGN/USLUM/ABB@ABB_USLUM
      Randy Hernandez/USLGN/USLUM/ABB@ABB_USLUM
      Roy Jeans/USLGN/USLUM/ABB@ABB_USLUM
      Raquel Nunes-Thomas/USLGN/USLUM/ABB
      Martin Ogg/USLGN/USLUM/ABB@ABB_USLUM
      Steve Sawyer <sales@dynatrolUSA.com> @ ABB_US01@ABB_NOTES
      adam.shivers@rsli.com
      lilshiv03@aol.com
      Matt_Shivers@canadalifeus.com
      Donald Skidmore/USLGN/USLUM/ABB@ABB_USLUM
      ashatbt@yahoo.com
      Melvin Talley/USLGN/USLUM/ABB@ABB_USLUM
      Tony Vigil/USLGN/USLUM/ABB@ABB_USLUM
      Ed Waltman/USLGN/USLUM/ABB@ABB_USLUM
      Jim Williams/USLGN/USLUM/ABB@ABB_USLUM
Subject:  go figure

Security Level:?         Internal

 A Japanese company and an American company decided to have a canoe
race  on the Missouri river. Both teams practiced long and hard to reach

there  peak performance before the race. On the big day the Japanese won

by a  mile.

Afterwards, the American team became very discouraged and morally
depressed. The American management decided that the reason for the
crushing defeat had to be found. A "Measurement   Team," made up of
senior  management was formed. They would investigate and recommend
appropriate action.

  Their conclusion was that the Japanese had 8 people rowing and 1
person steering, while the Americans had 1 person rowing and 8 people
steering. So American management hired a consulting company and paid
them
incredible amounts of money. They advised that too many people were
steering
the boat and not enough people were rowing.

   To prevent losing to the Japanese again next year, the rowing team's
management structure was totally reorganized to 4 steering supervisors,
3 area steering superintendents and 1 assistant superintendent steering
manager. They also implemented a new performance system that would give
the  1 person rowing the boat greater incentive to work harder. It was
called the "Rowing Team Quality First Program," with meetings, dinners
and free pens for the rower:  "We must give the rower empowerment and
enrichments through this quality program."

  The next year the Japanese won by 2 miles.

   Humiliated, the American management laid off the rower for poor
performance, halted development of a new canoe, sold the paddles, and
canceled all capital investments for new equipment.  Then they gave a
High Performance Award to the steering managers and distributed the
money saved as bonuses to the senior executives.















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