Bob Hall says Professional Services is fine - "change is good", as he said.  Brent's other suggestions are below.  I agree with you - simply changing the label doesn't do a whole lot.  Actions will speak louder than words.  --Sally 
 -----Original Message-----
From: 	Price, Brent A.  
Sent:	Monday, June  4, 2001 10:15 AM
To:	Beck, Sally
Subject:	RE: Input Needed

Professional services sounds too vague.  How about commercial services or operational services?  Can't say I have put a lot of time into developing a name.

 -----Original Message-----
From: 	Beck, Sally  
Sent:	Monday, June 04, 2001 9:31 AM
To:	Hall, Bob M; Apollo, Beth; Price, Brent A.; Hedstrom, Peggy
Subject:	Input Needed

What do you think?  I have never been crazy about the Commercial Support tag myself.  Do you like professional services?  Or do you have another suggestion.  Please send me your comments within the next day or so.  I would like to get back to David Oxley soon.  Thanks.  --Sally 

 -----Original Message-----
From: 	Oxley, David  
Sent:	Friday, June  1, 2001 12:42 PM
To:	Beck, Sally; Colwell, Wes
Cc:	Kean, Steven; Olson, Cindy; Lynch, Drew; Pieper, Kalen; Jones, Robert W.- HR Exec; Barnard, Marla; Joyce, Mary; Smith, Gary; Corteselli, Gina
Subject:	Proposal to Change "Commercial Support" peer group label to "Professional Services"

At the VP PRC meeting last Wednesday, Dave Delainey proposed we consider retitling the Commercial Support peer group as above. Apparently this suggestion was made and broadly supported at a policy committee meeting a few weeks ago. The suggestion is that the Support label is seen rather negatively across the organisation and the new label may be an improvement.

The VP PRC Committee resolved that they would be open to supporting a change, subject to the senior leads from across CS providing their views/support.

I volunteered to circulate this note to the 2 of you in EWS and ask my colleagues from HR to share with their CS leads to solicit their views before returning to the committee late next week with summarised reaction. Perhaps you would provide me with your views and a vote for or against? 

I would strongly recommend that we do broadly discuss this outside a small circle of people.

David