> -----Original Message-----
> From: Steve Touchstone
> Sent: Friday, September 22, 2000 10:41 AM
> To: 'sbrawner@ect.enron.com'
> Subject: My concern
>
> Sandra,
>
> I would like to apologize for anything that upset you the other night.  I
> thought you were completely professional and acted that way.  You asked
> and answered everything accurately.  I thought we were trying to suggest
> ways we could work with you guys using EOL.  Since we only have a test id
> of EOL on our NE desk, we are not able to use your system to help bring
> trades to you from over the counter.
>
> I called Fletch once I heard the message because I had his number.  I
> mentioned that I would be emailing you.  I admitted  that I thought the
> conversation was getting aggressive (mainly from our side), and I had to
> step in twice to slow it down.  As I mentioned to you, I admire the
> traders at Enron because you guys must keep up with marketers, supply
> traders, NYMEX, brokers while keeping EOL live.  I do not know how you do
> it.
>
> I know that we discussed how much I valued your time to sit with us
> because you could have let the account drop without a second thought.  You
> sat down to eat, not because you have never been to Mark's, but because
> you would like to give us a "heads up."  That is invaluable for a broker
> to have that from a trader.
>
> I would sincerely like to sit down with you and anyone else you would like
> in the meeting to apologize and explain everything.  I mentioned at dinner
> that Enron's revenue to Natsource has not dropped at all since the launch
> of EOL to show that the business is still there.  I added that it has
> helped keep the market liquid, and that traders have become addicted to it
> (which is to Enron's advantage).
>
> I would like to meet if possible, but even a phone call would be great.  I
> do not want to push our position on you, but you must know what Enron
> means to Natsource.  Please find time to sit down with my anytime or allow
> a moment for a phone call.  My phone number is 212-232-5330.
>
> Sincere apologies,
>
> Steve Touchstone