Joe,

We are extremely pleased with the support we receive from your team.
The problem was fixed very quickly.

Vince



From:	Joe Langston/ENRON@enronXgate on 04/27/2001 11:31 AM
To:	Vince J Kaminski/HOU/ECT@ECT
cc:	 
Subject:	Recent Hardware Repair

Vince,

Recently the Hardware Services Team performed work on a piece of equipment for you.  The Technician that performed the work was JD Marter, and this is just a follow up to insure that your problem was resolved.  It is our goal to provide you with the best service possible, so please feel free to respond to this email if you have any comments that may help us provide you better service in the future.  Attached you will find a work log detailing what was done to resolve your issue. If you have any questions, or if the problem is not completely resolved please feel free to contact me.

 
Thank You,

Joe Langston
Team Lead Hardware Services
Office:  713-345-8883
Cell:  713-545-5912
Pager: 877-239-2794