To: PAUL_LUCCI                                      Account 8570262256          
                                                                                
We are always happy to serve you by mail.  However, if at times it is           
more convenient to call, you may reach us at (317) 692-9200.                    
                                                                                
Our service representatives are available to assist you between the             
hours of 8:00 AM - 5:00 EST, Monday through Friday.                             
                                                                                
The best time to reach us is between 10:00 AM and 3:00 PM EST when our          
lines are not quite so busy.  For prompt service, please have your              
account number handy when you call.                                             
                                                                                
Thank you.  It is a privilege to serve you.                                     
                                                                                
Your Friends at                                                                 
BMG Music Service                                                               
                                                                                
B312501348 GX5