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NEW RESEARCH AT WWW.FORRESTER.COM -- 10/29/2001
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Time To Make Technology Pay

The soaring technology spending of the '90s is over and IT leaders face
low returns on their investments. Where should you focus your resources
today? How can you lower costs? Do legacy systems still have value?
Forrester's Technology Leadership Forum will explore efficient Web service
technologies and help you unlock your company's technology potential.
Keynote speakers include:

     Dennis H. Jones, Vice Chairman, President, and COO, Commerce One
     Stuart A. Kauffman, M.D., Chief Scientific Officer and Chairman of
     the Board, BiosGroup
     John S. Leggate, Group Vice President, Digital Business, BP
     Phillip Merrick, Founder, Chairman, and CEO, webMethods
     Gregory J. Owens, Chairman and CEO, Manugistics Group
     Greg Papadopoulos, Senior Vice President and CTO, Sun Microsystems
     Roger Siboni, President and CEO, E.piphany
     Tony E. Scott, CTO, General Motors

Forrester's Technology Leadership Forum
February 3-5, 2002
The Phoenician
Scottsdale, Arizona

For more information, please call our Events Hotline at +1 888/343-6786 or
visit us at http://www.forrester.com/Events/Overview/0,5158,441,00.html.

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NEW Strategy Research: 1 Report, 10 Briefs
NEW Technographics(R) Research: 1 Report, 2 Data Snapshots
NEW TechRankings(TM) Research: 2 Category Updates; 2 TechInsights

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STRATEGY RESEARCH

Integration Spend Gets Real - Report
Andrew Parker, October 2001
Related to: eCommerce Europe Core Skill; European Internet Commerce;
European Business Trade On-line; European New Media; European On-line
Finance; European On-line Retail
http://www.forrester.com/ER/Research/Report/0,1338,13196,00.html

     Large European firms implement strategic back-office integration
     projects with support from help firms. But they must reset
     integration initiatives based on a framework that supports
     intercompany process needs.

Online Conversion Rates: One Size Does Not Fit All - Brief
Evie Black Dykema, October 25, 2001
Related to: Retail Market Focus; Internet Commerce; New Media; On-line
Financial Services; On-line Retail; Branding & Advertising On-line;
Future of Customer Service
http://www.forrester.com/ER/Research/Brief/0,1317,13722,00.html

PCM's Net Cutbacks: Wrong Course - Brief
Hellen K. Omwando, October 25, 2001
Related to: Media Europe Market Focus; European Internet Commerce;
European New Media
http://www.forrester.com/ER/Research/Brief/0,1317,13728,00.html

Tax Moratorium Extension Just Delays The Inevitable - Brief
Jeremy Sharrard, October 24, 2001
Related to: Net Policy & Regulation Core Skill; Internet Commerce; Telecom
eBusiness;  Internet Policy & Regulation
http://www.forrester.com/ER/Research/Brief/0,1317,13719,00.html

Tech Recovery In 2003: A Different Beast - Brief
Bruce D. Temkin, October 24, 2001
Related to: Internet Economy Core Skill; Corporate Technology; Internet
Commerce; Applications, Development, & Data; Business Trade On-line;
Healthcare On-line; IT Leadership; New Media; On-line Financial Services;
On-line Retail; Telecom eBusiness; Site Design & Management; Technology
Services & Outsourcing;
http://www.forrester.com/ER/Research/Brief/0,1317,13717,00.html

Move Over, HIPAA; The FTC Wants At Online Health - Brief
Michael J. Barrett, October 23, 2001
Related to: Healthcare Market Focus; Internet Commerce; Healthcare On-line
http://www.forrester.com/ER/Research/Brief/0,1317,13718,00.html

PeopleSoft 8: Solutions Need More Than Technology - Brief
Charles Homs, October 23, 2001
Related to: eCommerce Europe Core Skill; Corporate Technology; Computing,
Networks, & Communications; European Corporate Technologies
http://www.forrester.com/ER/Research/Brief/0,1317,13716,00.html

European ISV Survival Guide - Brief
Charles Homs, October 22, 2001
Related to: eCommerce Europe Core Skill; European Internet Commerce;
European Business Trade On-line; European New Media; European On-line
Finance; European On-line Retail
http://www.forrester.com/ER/Research/Brief/0,1317,13713,00.html

Nur Handy gibt digitaler Signatur eine Chance - Brief
Anna Glos, October 19, 2001
Related to: Finanzdienstleistungen Deutschland Marktfokus
http://www.forrester.com/ER/Research/Brief/0,1317,13688,00.html

Online Retail Hangs Tough - Brief
Carrie A. Johnson, October 19, 2001
Related to: Retail Market Focus; Internet Commerce; On-line Retail
http://www.forrester.com/ER/Research/Brief/0,1317,13714,00.html

Interactivity Saves PREMIERE WORLD - Brief
Christian Lipski, September 6, 2001
Related to: B2C Germany Market Focus
http://titania.forrester.com/ER/Research/Brief/0,1317,13709,00.html

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TECHNOGRAPHICS RESEARCH

eCommerce Resiliency In A Downturn - Report
Christopher M. Kelley, October 2001
Related to: Retail & Media North America; Technographics North America;
Technographics Retail & Media;
http://www.forrester.com/ER/Research/Report/0,1338,12359,00.html

     One-third of online consumers have serious economic concerns. While
     eCommerce is sensitive to consumers' economic fears, online retail
     will continue to grow in 2002 -- even if the US economy does
     not improve.

The Untapped Potential Of Online Travel - Data Snapshot
Reineke Reitsma, October 22, 2001
Related to: Benchmark Europe; Technographics Europe Benchmark;
Technographics Northern Europe Benchmark; Technographics Southern Europe
Benchmark; Technographics Europe Benchmark; Technographics Northern Europe
Benchmark; Technographics Southern Europe Benchmark
http://www.forrester.com/ER/Research/DataSnapshot/0,1317,13673,00.html

TV And The Sexes: Men Want More Control - Data Snapshot
Jed Kolko, October 18, 2001
Related to: Devices & Access North America; Technographics North America;
Technographics Consumer Technology
http://www.forrester.com/ER/Research/DataSnapshot/0,1317,13675,00.html

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TECHRANKINGS RESEARCH

WebSphere Customers: Need Development Help? - TechInsight
Chris Dial, October 22, 2001
Related to: Application Servers TechRankings
http://www.forrester.com/ER/Research/TechInsight/0,4109,13715,00.html

Unica's Marketing App Stakes Out The High End - TechInsight
Eric Schmitt, October 18, 2001
Related to: Marketing Automation Application TechRankings
http://www.forrester.com/ER/Research/TechInsight/0,4109,13686,00.html

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