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Managing the Risks of Retail Operations
February 20-22, 2002 - San Diego, CA
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The Portfolio of Risks
Al Fortunato, Partner, ANDERSEN 

Establishing a Risk-Resistant Organization and Culture
James Eicher, Senior Manager, ANDERSEN 

Reducing Campaign Management Risks
Lou Jahn, Director Business Planning,
FIRSTENERGY SERVICES

Managing Supply Risk
Mark Cory, Senior Manager, ANDERSEN 

Modeling and Managing Market Behavior Risk
J.C. Whorton, Senior Manager, and
Grant Ferris, Manager, ANDERSEN 

Dealing with Revenue Cycle Risks
Sandeep Bhatia, Senior Manager, ANDERSEN

Understanding and Mitigating Settlement Risk
Tom Petersen, Principal, and
Craig Lobdell, Manager, ANDERSEN 

Coping with Technology Risk
Robert Brnilovich, Partner, and
Donny Joe, Manager, ANDERSEN 

Integration of Retail Risk Management with Corporate Risk Management
David Johnson, Partner, ANDERSEN Infocast's Managing the Risks of Retail Operations is a comprehensive program designed to provide you with the in-depth knowledge and understanding you'll need to successfully identify and manage the full range of risks encountered in energy commodity retailing. The goal is to give you a step-by-step approach to formulating a risk management policy and management framework, and to provide practical insights into the implementation of the processes, technology and culture needed to manage the business. With individual, panel, and case study presentations, the course systematically examines what it takes to identify, assess and manage the risks of the retail energy business. 

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Includes the workshop: 

Theory and Techniques of Portfolio Risk Management 

Your Workshop Instructors:
J.C. Whorton, Senior Manager, and
Grant Farris, Manager, ANDERSEN

  
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