Two days have gone and past manty times sice I requested the procedure for returning DVDs from your company that I did not order nor desire.  Please have a representitive call me or e-mail, quickly!  If you do not I shall take further action, due to, your company charging me for product that I have not requested.  

Don Baughman
281-787-0029

 -----Original Message-----
From: 	dvd <dvd@columbiahouse.com>@ENRON  
Sent:	Saturday, October 13, 2001 3:39 PM
To:	Baughman Jr., Don
Subject:	Your message was received.  (KMM8690369C0KM)

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Message Receipt Confirmation
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Thank you for contacting us!

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Message Reference Number: 2898128
Subject: Returns~
Received: 10/13/01, 03:36:PM
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We appreciate your patience -- we're making every effort to respond to
your e-mail as soon as possible .  Due to the volume of email messages
we receive, please allow 2 business days for a response should one be
necessary.

Thanks again!
Customer Service