Michelle,

	I forget that you started with the team after I quit working on the TW Agreements; here's a brief update on what our "normal" process was previously.  We can change anything if you've found a better process...

The Deal Capture Team (Craig & Esther) processes all FTS discount related amendments for TW Marketing.  The Contract Group processes the new (base) agreement and any POI/MDQ/TERM type changes.  All FTS service requests still go to Contracts and, after the Capacity/Credit issues are completed and the contract printed out, the entire contract folder is forwarded to Deal Capture for additional processing (all firm contracts/amendments get sent to Deal Capture for review).  Deal Capture gets with the Marketer to determine if a Discount is being offered and then creates the Discount Amendment, Routes it for approval (if needed) and Tenders all documents to the Shipper.  Deal Capture is responsible for obtaining all approvals other than Capacity and Credit.  When (if) the Agreement is executed and returned by the Shipper, Deal Capture will handoff the original documents back to Contracts for activation and to complete all additional distribution and processing.  Let me know if you have any concerns or questions.  As the first few deals go through, we'll need your feedback to see if the process needs some adjustments.  Thanks for all your help...

Craig