---------------------- Forwarded by Hunter S Shively/HOU/ECT on 08/07/2000 
01:35 PM ---------------------------


"Darshan Patel" <dpatel@hearme.com> on 08/05/2000 04:00:50 AM
Please respond to "Darshan Patel" <dpatel@hearme.com>
To: <jmcafee@hearme.com>, <Hunter.S.Shively@enron.com>, <sdeitle@hearme.com>
cc:  
Subject: mic volume going down




Brent,
?
There is a way to stop the gain control from  automatically adjusting. The 
parameter that needs to be modified in?the  html file is UseAutoGainControl. 
It needs to be set to FALSE. This will stop the  volume from going down on 
Hunter's and Patrice's clients.
?
Darshan.
?
?
?
----- Original Message -----  
From: Corey Gates 
To: Darshan Patel ; voice-support@hearme.com 
Sent: Friday, August 04, 2000 7:39 PM
Subject: Re: mic volume keeps going down

You might try turning off AGC (set  UseAutoGainControl to FALSE) in the 
HTML.? This should stop the mic volume  from changing.? Also check if AGC is 
set in the sound card.
?
Corey
?
?
?
?
----- Original Message -----  
From: K. Yoshida 
To: Darshan Patel 
Sent: Friday, August 04, 2000 6:43 PM
Subject: RE: mic volume keeps going down

Darshan,
?
Perhaps:
??? if the client is set such that the  property
???????  UseAutoGainControl=TRUE
??? then the client is attempting to adjust the microphone level  
automatically.
??? A guess on my part is that if the sound card is somehow unable  to 
automatically adjust the mike level, then an error such as the one described  
could occur (?).
?
??? Could this be the case here?
?
-Kyle  Allen Yoshida
Technical Suport Engineer

kyle@hearme.com
x-3794