Hey I sent this guy a food processor for about $30 that apparently got damaged in the mail. He admittedthat it was packed well, but asked me what "suggestions" I had.  I did not offer him insurance nor did he request it.  So I don't feel I am responsible.  He probably agrees although he is not happy about getting a useless item.  I was going to write him back saying sorry, but I don't feel responsible.  The USPS damaged the product and we did not agree to have it shiupped insured.  Would you suggest something different?