The Integrated Solution Center has prepared a report called &Monthly 
Dashboard8 for your business unit,     ENA   for the month of   February  .

The purpose of this report is to provide you with information submitted 
through the SAP Hotline.  This report was carefully selected to summarize the 
criticality of issues pertaining to an area as explained further in the 
report.     The items listed are broken down by the number of tickets and the 
number of exceptions per priority level of critical, urgent, high, medium, 
and low.  The report also addresses the grand total of tickets and total 
number of exceptions, these exceptions are based against the SLAs.

The ISC recognizes the importance of communication associated with our 
customers, and is ready to provide you this information on a monthly basis.  
Therefore,  please expect  this report to be generated and provided to you 
via email on a monthly basis.

Should you encounter any questions, please contact:   Martha Utley Ext. 
5-6328  .