Attached is the latest Q&A on the residential turnback.  There are still 
questions to be answered (and if you have additional ones, pls send to 
me/Peggy asap), and we'll route an updated version.
---------------------- Forwarded by Karen Denne/Corp/Enron on 05/29/2001 
09:57 PM ---------------------------


Peggy Mahoney@EES
05/29/2001 09:13 AM
To: James D Steffes/NA/Enron@Enron, Mark Palmer/Corp/Enron@ENRON, Karen 
Denne/Corp/Enron@ENRON, Steven J Kean/NA/Enron@Enron, Elizabeth 
Ivers/Enron@EnronXGate
cc:  

Subject: CA residential customer Q&A

Latest versions of Q&A documents.  I am in the process of reviewing.  Plez 
let me know if you
have any thoughts.
Peggy
---------------------- Forwarded by Peggy Mahoney/HOU/EES on 05/29/2001 09:10 
AM ---------------------------


Max Eberts
05/25/2001 08:43 PM
To: Marty Sunde/HOU/EES@EES, Peggy Mahoney/HOU/EES@EES, Elizabeth 
Tilney/HOU/EES@EES, Vicki Sharp/HOU/EES@EES, Lamar Frazier/HOU/EES@EES, 
Marcus Dotson/HOU/EES@EES
cc:  
Subject: CA residential customer Q&A


Here is the latest version of the Q&A. There are two separate documents: one 
for the customer service representatives and one for the press.  These 
documents have been reviewed and approved by Vicki, outside council, and 
others.  I have sent the customer representative Q&A under separate cover to 
Diann Huddleson and Kevin Keeney, so there is no confusion with the media Q&A.