Please plan to attend a meeting on August 21, 2001 from 9:00 a.m. to 11:30 a.m. in 39C1.  We will review the results of the customer specific Mastio results and website survey feedback.  Binders containing all the related documentation will be delivered to you this week for your review prior to the meeting.  During the meeting we will create customer relationship management action plans. 
Thank you in advance for your participation.
Donna