Debra Perlingiere
Enron North America Corp.
1400 Smith Street, EB 3885
Houston, Texas 77002
dperlin@enron.com
Phone 713-853-7658
Fax  713-646-3490

----- Forwarded by Debra Perlingiere/HOU/ECT on 07/21/2000 03:44 PM -----

	Kathryn Franz@ENRON
	07/21/2000 03:11 PM
		 
		 To: Debra Perlingiere/HOU/ECT@ECT
		 cc: 
		 Subject: Office: Save As... responds very slowly when naming the file

Taffy, Debra:

The instructions for fixing the Word saving problem are below. 

If you need me to do this, please open a ticket with the Resolution Center 
and then call me.

Thanks!

===========================
Kathy Franz
Windows 2000 Desktop Support
Enron Corporate - EB2254C
kathryn.franz@enron.com
713-345-4928 (voice)
713-327-4709 (pager)

----- Forwarded by Kathryn Franz/NA/Enron on 07/21/2000 03:06 PM -----


	Office: Save As... responds very slowly when naming the file
Mike Hernandez on 06/12 at 10:04 AM
Category: Applications 


Problem: When a document is created or renamed using the Save As option under 
the File menu, the system responds very slowly when typing in a file name.

Cause: Office keeps a directory full of shortcuts to recently opened files.  
As this directory gets larger, the problem starts to occur.

Resolution: Delete the h:\application data\microsoft\office\recent 
directory.  It will be re-created when the next file is saved.  Note: This is 
a workaround, as this directory will re-populate itself over time and the 
problem will resurface.  A long-term solution is being researched.