-----Original Message-----
From: 	Haney, Lori  
Sent:	Sunday, October 28, 2001 4:14 PM
To:	Rogers, Benjamin
Cc:	Charbonneau, Chris
Subject:	FW: Central Michigan

	Ted,
		We need your involvement on the below shipment scheduled for dely 11/1/01 into Wheeler Deeler in Lansing, MI.  I have placed the order on your desk for additional details and have a request into Brant Allen to confirm the mill of origination on this shipment(will provide asap).   Please contact the customer and discuss tech coverage for the printing of this sheet.  Chris please agreement with customer if sheet does not run we are responsible for resale/removal thus the support tech services can provide is critical.  Please review and advise if any additional information is needed.  Thank you. 

 -----Original Message-----
From: 	Haney, Lori  
Sent:	Friday, October 26, 2001 7:49 AM
To:	Charbonneau, Chris; Comeaux, Clinton
Subject:	Central Michigan

	
	David Chrisman @ Central Michigan called yesterday concerning PO#27035 shipping into the Wheeler Deeler(Lansing, Mi) for dely 11/1/101.  Order sourced out of Brant Allen, David advised customer's folder equipment will not work properly with Brant Allen sheet.  David advised he spoke to Enron this past Friday and called again Monday to discuss. Chris advised sheet already mfged., David advised his customer will not accept the sheet needs to discuss options with one of you asap.  Offered Tech support but David reiterated not printing issue of sheet but folding issue after sheet printed. Discussed option of alternate ship to location and he wants to discuss with the trading desk as soon as possible.  Stadacona can make the 11/1/01 dely if they should be needed.  Please review and advise of outcome or advise what additional information I can provide.  Thank you.

	

David Chrisman 616-676-3965