Schedule for 05-863/08-763/46-863: Introduction to Human Computer Interaction for Technology Executives (Fall, 2009)

NOTE: This is an OLD version of the course. Please see the current year's version (Fall, 2010).

Time: Monday & Wednesday 1:30pm – 2:50pm
Room: NSH-1305
Dates: Mini-2, Fall, 2009 (Oct 21, 2009 - Dec 2009)

Schedule and Readings

The schedule and assignments are tentative and subject to change.
Check back here often
We are using the Tepper calendar; note that the start and end dates for classes is somewhat different from the rest of the university.
The Readings are due on the date noted.
CD Text = Beyer, H. and Holtzblatt, K., Contextual Design
Nielsen Text = Jakob Nielsen. "Usability Engineering". Boston: Academic Press, Inc. 1993. ISBN 0-12-518406-9 (paperback) or ISBN 0-12-518405-0 (hardcover).
Norman book = Donald A. Norman, "The Design of Everyday Things". New edition: Basic Books, 2002, ISDN 0-465-06710-7
PowerPoint Slides will be posted at least a day before the lecture.
VPN Note: Access to the ACM Digital Library (for the papers and guest lectures) is restricted to only those on a CMU machine. Use VPN if you are at home, or you can get a password from the instructor. For VPN, here are the instructions for SCS, or here are the general CMU instructions. (The easiest way to VPN is to go to: https://www.vpn.cmu.edu/, enter your andrew username and password, and then enter the URL of this page again and you should be able to access all the content below).
The course is being videotaped, and videos of the lectures will be posted here the day following the lecture. Here is the table of contents of all CourseCast videos for the course.
See also the homeworks overview.

1	Wed, Oct 21, 2009	1. Why is UI Design Important and Why Is It Difficult? PowerPoint Slides for Lecture 1 Coursecast video of the lecture Required Readings: Brad A. Myers. "Challenges of HCI Design and Implementation," ACM Interactions. vol. 1, no. 1. January, 1994. pp. 73-83. PDF CD Text, chapter 1 Nielsen Text: Chapters 1, 2 Fill out initial questionnaire in class
2	Mon, Oct 26, 2009	2. Discovering what people can't tell you: Contextual Inquiry and Design Methodology PowerPoint Slides for Lecture 2 Coursecast video of the lecture Required Readings: CD Text, chapters 5-7 Recommended Readings: Karen Cross, Adrienne Warmack, and Brad Myers. "Lessons Learned: Using Contextual Inquiry Analysis to Improve PDA Control of Presentations". Unpublished.. PDF. Do Homework 0 in class. Start on Homework 1.
3	Wed, Oct 28, 2009	3. Contextual Design Methodology, cont. PowerPoint Slides for Lecture 3 Coursecast video of the lecture Movie for in-class CI demonstration (88.5 mb mpeg file) Powerpoint slides of main points in the video Required Readings: CD Text, chapters 8-10
4	Mon, Nov. 2, 2009	4. Sketching and Prototyping PowerPoint Slides for Lecture 4 Coursecast video of the lecture Required Readings: Nielsen's text, chapter 4 Bill Buxton, "What Sketches (and Prototypes) Are and Are Not", in CHI 2006 One-Day Workshop on "Sketching" Nurturing Creativity: Commonalities in Art, Design, Engineering and Research, Sunday, April 23, 2006, Montreal, Canada. 2 pages. local pdf. Recommended Readings: Brad A. Myers. "User Interface Software Tools," ACM Transactions on Computer-Human Interaction. vol. 2, no. 1, March, 1995. pp. 64-103. ACM DL Reference Marc Rettig, "Prototyping for tiny fingers", Communications of the ACM, Volume 37 , Issue 4 (April 1994), Pages: 21 - 27. PDF Brad Myers, Sun Young Park, Yoko Nakano, Greg Mueller, Andrew Ko, "How Designers Design and Prototype Interactive Behaviors". 2008 IEEE Symposium on Visual Languages and Human-Centric Computing, VL/HCC'08. Sept 15-18, 2008, Herrsching am Ammersee, Germany. pp. 177-184. local pdf. See also the original survey. Bill Buxton, Principal Researcher at Microsoft Research, videotape of his talk on "Sketching and Experience Design" at the November 2006 BostonCHI meeting held at Sun Microsystems in Burlington, MA. 1 hr, 26 min. video. Also great is Bill Buxton's new book: Bill Buxton. Sketching User Experiences: Getting the Design Right and the Right Design. San Francisco, CA, Morgan Kaufmann. 2007. Amazon.com listing Turn in Homework 1. Start on Homework 2.
5	Wed, Nov 4, 2009	5. How to design a good user study PowerPoint Slides for Lecture 5 Coursecast video of the lecture Required Readings: Nielsen's text, chapters 6, 7 CD Text, chapters 17-20 James Hom, "The Usability Methods Toolbox". Online in html. In particular, sections: General Concepts of Usability Testing and Thinking Aloud Protocol Recommended Readings: Kathleen Gomoll, "Some Techniques for Observing Users," From The Art of Human-Computer Interface Design, Brenda Laurel, ed. New York: Addison-Wesley Publishing Company, Inc., 1992. pp. 85- 90. PDF
6	Mon, Nov 9, 2009	6. Usability Engineering Process PowerPoint Slides for Lecture 6 Coursecast video of the lecture Required Readings: CD Text, chapters 2-4 Recommended Readings: John D. Gould and Clayton Lewis. "Designing for usability: key principles and what designers think," Communications of the ACM. Volume 28 , Issue 3 (March 1985), pp. 300 - 311. ACM DL PDF Budwig, M., Jeong, S. and Kelkar, K. When user experience met agile: a case study. In Proceedings of CHI'2009: The 27th international conference extended abstracts on Human factors in computing systems (Boston, MA, USA, 2009). ACM, 3075-3084. ACM DL PDF Turn in Homework 2. Start on Homework 3.
7	Wed, Nov. 11, 2009	7. Implementation Options: Overview of VB. Net, Flash, html, etc. PowerPoint Slides for Lecture 7 Coursecast video of the lecture Resources for Visual Basic
8	Mon, Nov. 16, 2009	8. Graphic and Interaction Design for User Interfaces Slides for Lecture 8 (note, accessible at CMU only -- see VPN note above) Coursecast video of the lecture Guest lecture by Prof. Jodi Forlizzi An interface is the link between a user and a product that communicates how a product will be used and creates an experience for the people who will use it. Interaction design is the process of creating and defining product behavior, encompassing both usability and aesthetic dimensions of an artifact, service, or environment. In this lecture, we will explore issues that pertain to the design of interfaces. Students will become proficient in interface and interaction design fundamentals as applied to visual interfaces, including use of design systems, typography, color, scale, ordering, hierarchy, and repetition. In understand the design process for creating interface designs. Turn in Homework 3. Start on Homework 4.
9	Wed, Nov. 18, 2009	9. Evaluation using Heuristic Analysis PowerPoint Slides for Lecture 9 Coursecast video of the lecture Required Readings: Nielsen Text: Chapter 5 Jakob Nielsen, Heuristic Evaluation. On line in html format. Includes list of 10 heuristics. Recommended Readings: Nielsen Text: Chapter 8 Jakob Nielsen, "Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier", Cost-Justifying Usability, edited by Randolph G. Bias and Deborah J. Mayhew. On line in html format. Rolf Molich and Jakob Nielsen. "Improving a human-computer dialogue", Communications of the ACM, March 1990. Volume 33 Issue 3. pp. 338 - 348. ACM DL PDF Jakob Nielsen and Rolf Molich. "Heuristic evaluation of user interfaces," Proceedings CHI'90, Human factors in computing systems, 1990. Seattle, Washington ACM DL PDF
10	Mon, Nov. 23, 2009	10. Designing for the Web PowerPoint Slides for Lecture 10 Coursecast video of the lecture Recommended Readings: Nielsen Text: Chapter 11-16 Turn in Homework 4. Start on Homework 5.
	Wed, Nov. 25, 2009	(No class - University Holiday: Thanksgiving)
11	Mon, Nov. 30, 2009	11: Guest lecture: Interaction Design: Perspective from a local professional Coursecast video of the lecture David Bishop: Human Sciences Director/Senior Interaction Designer for Maya Design Turn in Homework 5. Start on Homework 6.
12	Wed, Dec. 2, 2009	12. International User Interfaces PowerPoint Slides for Lecture 12 Coursecast video of the lecture Required Readings: Nielsen Text: Chapter 9 Course Evaluation day. Fill out the official course evaluation site https://my.cmu.edu/site/main/page.academics or the Tepper equivalent (if you are in Tepper), and the questionnaire for this course.
13	Mon, Dec. 7, 2009	13. What is Design? PowerPoint Slides for Lecture 13 Coursecast video of the lecture Recommended Readings: Norman book (all chapters) Turn in Homework 6.
14	Wed, Dec. 9, 2009	(last day of class) 14: Examples of Good and Bad Interfaces PowerPoint Slides for Lecture 14 (warning: large file; 18MB) Coursecast video of the lecture
		FINAL EXAM See information about the final (including instructions for people taking the exam early) 3 hour exam. Three choices for times for local people: Wednesday, December 2, 2009, 10:30-1:30 in Gates 7101 (Note that taking the exam at this time will require that you learn the material in the lectures 12 and 13 on your own -- see the instructions) Friday, December 11, 2009, 5:30pm to 8:30pm in 125 SH (Scaife Hall) *Monday, December 14,* 2009, *1:30pm to 4:30pm in 146 Posner*

Official CMU Calendar for Fall, 2009

October 19	M	Mini-2 Classes Begin (except for TSB)
October 21	W	Mini-2 Classes Begin (TSB only)
October 23	F	Mini-2 Course Add Deadline without Dean's Permission (except TSB & HNZ/ISM)
October 23	F	Mini-2 Course Audit Grade Option Deadline (except TSB & HNZ/ISM)
October 30	F	Mini-2 Course Add Deadline without Dean's Permission (HNZ/ISM only)
October 30	F	Mini-2 Course Audit Grade Option Deadline (TSB only)
November 4	W	Mini-2 Course Add Deadline without Dean's Permission (TSB only)
November 4	W	Mini-2 Course Audit Grade Option Deadline (TSB only)
November 4	W	Mini-2 Course Drop Deadline to Receive Tuition Adjustment (TSB only)
November 16-20	M-F	Spring 2010 Registration Week
November 17	T	Mini-2 Course Drop and Pass/Fail Grade Option Deadline; Assign Withdrawal Grade for Course Dropping After This Date (except TSB)
Nov. 23-Dec. 7	M-M	Semester & Mini-2 University Course Assessment
November 25-27	W-F	Thanksgiving Holiday; No Classes
December 4	F	Semester & Mini-2 Last Day of Classes (except TSB)
December 4	F	Semester & Mini-2 Course Drop Deadine to Receive a Withdrawal Grade (except TSB)
December 7-8	M-T	Final Examinations (except TSB)
December 9	W	Reading Day (except TSB & HNZ/ISM)
December 9	W	Semester & Mini-2 Last Day of Classes (TSB only)
December 9	W	Semester & Mini-2 Course Drop Deadline to Receive a Withdrawal Grade (TSB only)
December 10-11	Th-F	Final Examinations (except TSB)
December 10-16	Th-W	Final Examinations (TSB only)
December 14-15	M-T	Final Examinations (except HNZ/ISM)
December 17	Th	Final Grades Due by 6 p.m.

Schedule for 05-863/08-763/46-863: Introduction to Human Computer Interaction for Technology Executives (Fall, 2009)

NOTE: This is an OLD version of the course. Please see the current year's version (Fall, 2010).

Schedule and Readings

1. Why is UI Design Important and Why Is It Difficult?

2. Discovering what people can't tell you:Contextual Inquiry and Design Methodology

3. Contextual Design Methodology, cont.

4. Sketching and Prototyping

5. How to design a good user study

6. Usability Engineering Process

7. Implementation Options: Overview of VB. Net, Flash, html, etc.

8. Graphic and Interaction Design for User Interfaces

9. Evaluation using Heuristic Analysis

10. Designing for the Web

(No class - University Holiday: Thanksgiving)

11: Guest lecture: Interaction Design: Perspective from a local professional

12. International User Interfaces

13. What is Design?

14: Examples of Good and Bad Interfaces

FINAL EXAM

Official CMU Calendar for Fall, 2009

2. Discovering what people can't tell you:
Contextual Inquiry and Design Methodology