Course Schedule
- All classes are Mondays & Wednesdays, 1:30pm-2:50pm Eastern Time in NSH-1305
- The schedule and assignments are tentative and subject to change. Check back here often!
- We are using the Tepper calendar; note that the start and end dates for classes is quite different from the rest of the university.
- The readings and homeworks are due on the date noted.
- PowerPoint slides will be posted at least a day before the lecture.
- The course is being videotaped and simulcast, and links to the videos of the lectures will be posted below soon after the lecture. Here is the table of contents of all course videos for the course.
- To see a simulcast of a lecture, go to this folder and click on the video of the lecture that is in progress. Note that you must be logged into your Panopto account via canvas, blackboard or a given username to ask questions during a live webcast.
- VPN Note: Access to the ACM Digital Library (for the papers and guest lectures) is restricted to only those on a CMU machine. Use VPN if you are at home, or you can get a password from the instructor. For VPN, here are the instructions.
Monday, October 22
No class, because we are running on the Tepper MBA Schedule
Wednesday, October 24
No class, because we are running on the Tepper MBA Schedule
Monday, October 29
** Special Room: NSH 3305 **
1. Why is UI Design Important and Why Is It Difficult?
Class Materials
Required Readings
- Hartson-Pyla text: Chapter 1
Recommended Readings
- Brad A. Myers. "Challenges of HCI Design and Implementation," ACM Interactions. vol. 1, no. 1. January, 1994. pp. 73-83. PDF
- CD Text, Chapter 1
- Nielsen Text: Chapters 1, 2
Wednesday, October 31
2. Discovering what people can't tell you: Contextual Inquiry and Design Methodology
Activities
- Do Homework 0 in class
- Start on Homework 1
Class Materials
- Movie (28.7 MB) for in-class CI demonstration (mp4 file)
- PowerPoint slides for lecture 2
- Video for Lecture 2
Required Readings
- Hartson-Pyla text: Chapter 3
Recommended Readings
- CD Text, Chapters 5-7
- Karen Cross, Adrienne Warmack, and Brad Myers. "Lessons Learned: Using Contextual Inquiry Analysis to Improve PDA Control of Presentations". Unpublished. PDF
November 5
3. Contextual Analysis/Design Methodology, cont.
Class Materials
Required Readings
- Hartson-Pyla text: Chapter 6
Recommended Readings
- Hartson-Pyla text: Chapters 4, 17
- CD Text, chapters 8-10
November 7
4. From Analysis to Design: Sketching and Prototyping
Activities
- Turn in Homework 1
- Start on Homework 2
Class Materials
Required Readings
- Hartson-Pyla text: Chapter 7, 8, 11
- Bill Buxton, "What Sketches (and Prototypes) Are and Are Not", in CHI 2006 One-Day Workshop on "Sketching" Nurturing Creativity: Commonalities in Art, Design, Engineering and Research, Sunday, April 23, 2006, Montreal, Canada. 2 pages. Local PDF
Recommended Readings
- Hartson-Pyla text: Chapter 5, 15
- Norman book (all chapters)
- Nielsen's text, Chapter 4
- Marc Rettig, "Prototyping for tiny fingers", Communications of the ACM, Volume 37 , Issue 4 (April 1994), Pages: 21 - 27. Unpublished. PDF
- Brad Myers, Sun Young Park, Yoko Nakano, Greg Mueller, Andrew Ko, "How Designers Design and Prototype Interactive Behaviors". 2008 IEEE Symposium on Visual Languages and Human-Centric Computing, VL/HCC'08. Sept 15-18, 2008, Herrsching am Ammersee, Germany. pp. 177-184. Local PDF (See also the original survey.)
- Bill Buxton, Principal Researcher at Microsoft Research, videotape of his talk on "Sketching and Experience Design", June 1, 2007, for the Stanford University Human-Computer Interaction Seminar (CS 547). Video (1 hr, 30 min)
- Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design. San Francisco, CA, Morgan Kaufmann. 2007. Amazon
November 12
November 14
6. How to Design a Good Usability Evaluation
Activities
- Turn in Homework 2
- Start Homework 3
Class Materials
Required Readings
- Hartson-Pyla text: Chapters 12, 14
- James Hom, "The Usability Methods Toolbox". Online in HTML. In particular, sections: General Concepts of Usability Testing and Thinking Aloud Protocol.
Recommended Readings
- Hartson-Pyla text: Chapters 16, 18
- Nielsen's text: Chapters 6, 7
- CD Text: Chapters 17-20
- Kathleen Gomoll, "Some Techniques for Observing Users," From The Art of Human-Computer Interface Design, Brenda Laurel, ed. New York: Addison-Wesley Publishing Company, Inc., 1992. pp. 85- 90. PDF
November 19
7. Implementing a Wireframe Prototype: Overview of Using PowerPoint, Balsamiq, InVision, PhotoShop, html, etc.
Activities
- Turn in Homework 3
- Start Homework 4
Class Materials
Required Readings
- Hartson-Pyla text: Chapters 9
November 21
(No class - University Holiday: Thanksgiving)
November 26
8. Evaluation using Heuristic Analysis
Activities
- Turn in Homework 4
- Start Homework 5
Class Materials
Required Readings
- Hartson-Pyla text: Chapter 10, 13, 22
- Jakob Nielsen, Heuristic Evaluation. On line in HTML. Includes List of 10 Heuristics.
Recommended Readings
- Nielsen Text: Chapter 5
- Jakob Nielsen, "Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier", Cost-Justifying Usability, edited by Randolph G. Bias and Deborah J. Mayhew. On line in HTML
- Rolf Molich and Jakob Nielsen. "Improving a human-computer dialogue", Communications of the ACM, March 1990. Volume 33 Issue 3. pp. 338 - 348. ACM DL PDF
- John D. Gould and Clayton Lewis. "Designing for usability: key principles and what designers think," Communications of the ACM. Volume 28 , Issue 3 (March 1985), pp. 300 - 311. ACM DL PDF
- Jakob Nielsen and Rolf Molich. "Heuristic evaluation of user interfaces," Proceedings CHI'90, Human factors in computing systems, 1990. Seattle, Washington ACM DL PDF
November 28
9. Designing for the Web
Class Materials
Required Readings
- Hartson-Pyla text: Sidebar on pp. 51-53 in section 2.1.3
- Top Ten Guidelines for Homepage Usability
- Top Ten Mistakes in Web Design
Recommended Readings
- Nielsen Text: Chapters 11-16
December 3
10. International and Mobile User Interfaces
Activities
- Turn in Homework 5
- Start Homework 6
Class Materials
Required Readings
- Hartson-Pyla text: Sidebar on pp. 104-106 in section 3.3.1, Sidebar on pp. 690-691 in section 22.1.1
- International Sites: Minimum Requirements
- Mobile Usability
Recommended Readings
- Nielsen Text: Chapter 9
December 5
11. Usability Engineering Process
Course Evaluation Day. Please fill out both:
- The official CMU course evaluation: https://cmu.smartevals.com or the Tepper evaluation (if you are in 45-888)
- The class-specific questionnaire: https://www.surveymonkey.com/r/05863fall18
Class Materials
Required Readings
- Hartson-Pyla text: Chapter 19
Recommended Readings
- Hartson-Pyla text: Chapters 2, 21, 23, 24
- Nielsen's text: Chapters 6, 7
- CD Text: Chapters 2-4
- John D. Gould and Clayton Lewis. "Designing for usability: key principles and what designers think," Communications of the ACM. Volume 28 , Issue 3 (March 1985), pp. 300 - 311. ACM DL PDF
- Budwig, M., Jeong, S. and Kelkar, K. When user experience met agile: a case study. In Proceedings of CHI'2009: The 27th international conference extended abstracts on Human factors in computing systems (Boston, MA, USA, 2009). ACM, 3075-3084. ACM DL PDF
December 10
12. Guest lecture: Interaction Design In the Real World: an Industry Perspective.
Dave Bishop: Principal Design Strategist and Human-Centered Design Capability Leader, BCG PLATINION | MAYA Design
Activities
- Turn in Homework 6
Class Materials
December 12
13. Other HCI Methods: Cultural Probes, Diary Studies, Card Sorting, "Body Storming", Keystroke Model, "Speed Dating", Cognitive Walkthroughs, Cognitive Dimensions, etc.
Activities
- Last day to turn in late homeworks
Class Materials
Required Readings
- Hartson-Pyla text: 1.6.5, 6.6.4, 6.12, 7.5
- Scott Davidoff, Min Kyung Lee, Anind K. Dey, and John Zimmerman. 2007. Rapidly exploring application design through speed dating. In Proceedings of the 9th international conference on Ubiquitous computing (UbiComp '07), Springer-Verlag, Berlin, Heidelberg, 429-446. PDF
Recommended Readings
- Nielsen Text: Chapter 7
- Bill Gaver, Tony Dunne, & E Pacenti, Design: Cultural Probes, ACM Interactions. vol. 6, no. 1, 1999, pp. 21-29. ACM DL PDF
- John, B. E. (2003) "Information processing and skilled behavior." Chapter 4 In J. M. Carroll, (Ed.), Toward a multidisciplinary science of human computer interaction. Morgan Kaufman. pp. 55-101. Local CMU-only copy (GOMS, KLM)
- Marion Buchenau and Jane Fulton Suri. 2000. "Experience prototyping." In Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques (DIS '00), pp. 424-433. ACM DL PDF (Bodystorming)
- Clayton Lewis and John Rieman, "4.1. Cognitive Walkthroughs", in Task-Centered User Interface Design; A Practical Introduction (on-line book), 1994. HTML
- T. R. G. Green and M. Petre. Usability analysis of visual programming environments: A 'cognitive dimensions' framework. Journal of Visual Languages and Computing, 7:131-174, 1996. PDF
Final Exam: Friday, Dec. 14, 2018, 1:00 pm - 4:00 pm in BH A51, or Monday, Dec. 17, 2018, 2:00pm-5:00pm; Tepper Room 2110)
This class will have a final exam. (See the exam instructions.) It will be given twice, to accommodate both the "normal" and the Tepper calendars. Anyone can go to either exam time, and you do not need to let me know which one you will attend. Note that the last two lectures are after the official end of classes for "normal" courses so you don't want to leave before Saturday, Dec. 15, 2018.