@techreport{haigh-ilsareport03,
        author="Karen Zita Haigh and Liana M. Kiff and Janet Myers and
                      Valerie Guralnik and  Kathleen Krichbaum and
                     John Phelps and  Tom Plocher and David Toms",
        title="The {I}ndependent {L}ife{S}tyle
                   {A}ssistant$^{\mbox{\tiny\sc TM}}$ ({I.L.S.A.}):
                Lessons Learned",
        month="December", year=2003,
        institution="Honeywell Laboratories",
        address="3660 Technology Drive, Minneapolis, MN 55418",
        number="ACS-P03-023"
}