Problems with FTP

I have recently received several complaints from people who have been unable to download my FTP files. I've been told by our CS Help Desk that the difficulty is probably due to the lack of FTP functionality in Internet Explorer 7. In more detail, they wrote to me:

The problem you are experiencing is a known issue with Internet Explorer 7. Apparently, Microsoft stripped FTP functionality out of Internet Explorer 7 - connecting to FTP sites used to work with Internet Explorer 6.

Firefox can open FTP sites without a problem, so using that browser may be the easiest solution. If you prefer to use Internet Explorer 7, you can follow these steps to open an FTP site:

Believe it or not, this is the Microsoft recommended way to access FTP sites with IE7.

last updated March 11, 2008