MIME-Version: 1.0 Server: CERN/3.0 Date: Monday, 06-Jan-97 21:05:39 GMT Content-Type: text/html Content-Length: 5577 Last-Modified: Wednesday, 27-Nov-96 17:28:00 GMT John B. Chambers: UTCS Computer Facilities

UTCS: Computer Facilities

I've been tinkering with Unix systems since 1977, and have been involved with USENIX and the greater Unix community on and off since 1982. Along the way, I've worked at the Geotronics Corporation (Austin), the University of Texas Medical Branch (Galveston), the MCC research consortium (Austin), and as an independent software contractor.

Since 1987 I've been employed at the Department of Computer Sciences at The University of Texas at Austin as a Senior Operating Systems Specialist in the Unix facilities group. Among other projects, I wrote, and still maintain, custom DBMS software for the departmental user and inventory databases. I've also administered our DEC systems (MIPS/Ultrix and Alpha/OSF1), and I've been the acting UTCS webmaster since January 1995.


The full-time technical staff at UTCS are:

Some facilities information and frequently asked questions may be found on the departmental WWW server. If you have other Unix facilities questions or problems, you can reach us by email at unix@cs.utexas.edu. For help with other problems, you should send e-mail to the appropriate UTCS support mailing list (all are @cs.utexas.edu, of course):

gripe General problems in no obvious category
help Undergraduate instructional laboratories
machelp Macintosh software problems
oracle-admin Help with Oracle, downtime for oracle.cs, etc.
public Unix software installed in /public or /p
shop Any computer hardware; CS department PBX
udb Accounts, passwords, groups, mail aliases
unix Unix o/s and software installed in /lusr

It may take much longer for your mail to be routed to the right person(s) if you mail to individual staff members instead of using a mailing list.

The UTCS department staff does not deal with the University facilities. Such problems must be handled by calling the UT Physical Plant:

471.7221 Physical Plant planning and scheduling, for problems with UT buildings, plumbing, flooding, heating and cooling, light bulbs, insects, etc.
Also:
Fax
TxMail
Internet
Campus
471.8788
PPHLP
pphlp@utxdp.dp.utexas.edu
PP1 1.120 H7015
471.2020 If such problems are urgent and must be reported outside normal working hours.