Questionnaire on the NESPOLE! System

This questionnaire aims at collecting useful information to evaluate the usability of the NESPOLE! system in order to develop the Nespole! interface.

The first 16 answers of the questionnaire should be given referring to a graduate scale that measures your personal agreement or disagreement with reference to the assertions reported below

•	complete agreement
•	partial agreement
•	partial disagreement
•	complete disagreement 

After that, you will find 4 open questions.

We inform you that we guarantee your anonimity. The questionnaire will be identified though the file name of the dialogue you took part. Your personal data will be treated with the maximum reserve from the reaserchers involved in the data collection and will not be disseminated in any case.

Thanks for your contribution!

DIALOGUE NAME: ___________

TASK AND INSTRUCTIONS

1.	The written instructions concerning the system are complete.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

2.	The written instructions concerning the system are easy to understand.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

3.	The task is described in a clear way.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

SCREEN AND DEVICES

4.	The function of each element present on the screen is easily understood. 

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

5.	The graphic presentation is pleasant.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

6.	The microphone limited my movements.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

7.	The mouse / pen + tablet device is difficult to use.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

MULTIMEDIA AND MULTIMODALITY

8.	I found the maps useless.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

9.	I found useful the possibility to draw on the map.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

10.	I found the use of  web pages useless.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

11.	Map loading time is too long.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

12.	I found it unnatural to make drawings  on the map.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

SYSTEM

13.	The system is easy to use.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

14.	The system is useful.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

15.	The system is innovative.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

16.	I received all the information I needed.

	complete	partial	partial	complete
	agreement 	agreement	disagreement	disagreement
	□	□	□	□

17.	Which are the main difficulties you encountered during the dialogue?

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

18.	Which elements/functionalities would you add to improve the communication?

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

19.	Which elements/functionalities would you remove to improve the communication?

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

20.	Would you use this system as substitute for others (phone, e-mail) to ask for tourist information? Why?

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________