SCS Computing provides support for all public printers across SCS, along with infrastructure that allows printing from Linux, Windows, and Mac hosts. SCS Computing Facilities now uses a centralized print service, where you print to one queue and then release the print job at the printer. This configuration applies to all of the new public printers except for those in Newell Simon Hall and Smith Hall, which use a different print queue.
If you have difficulty with a printer, you can call SCS Computing's Operations team at x8-2608. We can provide 24x7 help with many printer problems, such as being out of toner, routine paper jams, etc. More severe printer problems will need to be handled during normal business hours. You can also send mail to help@cs.cmu.edu to report printing problems.
If you have questions about your SCS account status contact the SCS Help Desk (x8-4231) or send email to help@cs.cmu.edu.