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Road map

This thesis is organized into three parts. In Part I, we will develop new analytical tools for the performance analysis of multiserver systems. In Part II, we will address fundamental questions regarding the performance of multiserver systems. In Part III, we will further discuss applications of the results in this thesis, and conclude. Although the analytical tools that we provide in Part I are heavily used to derive results in Part II, Part II can be read independently without any difficulty. Alternatively, a reader can obtain basic ideas of our analytical tools by reading ``Overview'' sections at the beginning of each chapter in Part I, before proceeding to Part II. If, instead, a reader is interested in applying or building upon our analytical tools, he/she can read the entire Part I, which provides detailed information on our analytical tools.


Takayuki Osogami 2005-07-19