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About Dale Moore

If you have to contact me, please feel free to send email to

I work for Facilities in the School of Computer Science at Carnegie Mellon University.

I have been at Carnegie Mellon University since 1976. I've worked on lots of different systems programming stuff.

The mission of the School of Computer Science Computing Facilities

We provide leading-edge computing support to meet the needs of our customers in the School of Computer Science.
Our services are comprehensive and flexible.
We take pride in contributing to the success of Carnegie Mellon and continually strive to improve our services and value.

Some of my best projects

Other tidbits of information.

What expertise do you expect from CMU SCS Facilities?

Operating System
- Linux
  - Fedora Core 3
  - Fedora Core 5
  - Fedora 7
  - Linux Video Card Support
  - Linux Wireless Support
  - Linux Installation Process
  - Linux Upgrade Process
  - Kernel Versions, revisions, updates
  - Kernel Device Driver support
  - Kernel Debugging Tools
  - Debian, Ubuntu, and Other Linux Versions
  - 32Bit and 64Bit support Issues
- Solaris
Programming System and Software Development
- Programming Languages
  - C
  - C++
  - Java
  - Perl
  - Python
  - Ruby
  - PHP
- Database and Directory Systems
  - Oracle SQL Server
  - MySql
  - LDAP
  - Microsoft Directory Service
Network Hardware and Base Protocols
- Cisco Switches
- Cisco IOS
- DHCP
- TFTP
- DNS
- BGP
- EGP
- NTP
- Congestion Management
- QOS
- VOIP
Printing
- Printer Hardware
- Printer Diagnosis
- Printer Repairs
- Printing Protocols
- Printing Supply Management
Identity Management and Authentication and Authorization
- Kerberos
- Linux and Solaris PAM implementations
- Solaris NIS
- LDAP
- Microsoft Active Directory
Customer Service
- ITIL Sevice Management Models
- Help Desk Institute
- Service Support Agreements
Billing and Account Maintenance
- Journal Entries
- Account Reporting
Hardware
- Current PC Systems
  - Motherboards
  - Processors
  - Memory
  - CD, DVD ROM and non-rom and versions
  - PCI, AGP, PCIX, and PCIE and adaptors
  - USB, Firewire, Network, Parallel, and Serial support
  - Disk Drives
- Current Peripheral Support
  - Displays
  - Keyboards
  - Mice
  - Camera
  - Handheld Sync Support
Storage Systems
- SAN Systems
- NAS Systems
- NFS Implementations
- Journaling File Systems
- Snapshot Implementations
- Raid Implemenations
- Backup and Recovery Solutions and Shortcomings
Purchasing, Receiving
- Support Contracts
- Contract Negotiation
- Software Licensins
- Asset Management and Tracking
- Billing Processes
- Purchase Order System
- Bid Processes
- Grants Management
Web Services
- HTTP
- HTML
- Cascading Style Sheets
- Design standards for the Handicapped
- Designs for handhelds
- Apache
- IIS
- ASP
- PHP
- CGI
Email Services
- Imap Protocol
- SMTP Protocol
- ESMTP Protocol
- Spam Detection
- Virus Detection
- MS Exchange
- Andrew Cyrus
- Message Formats MIME and HTML
- Sendmail Configuration
- PostFix Configuration
- Mailing List Software
- Calendaring and Meeting Reservation Software and Services
Other items not covered above

Now, how many people will it take to implement a facility that can do the above and support over a thousand active users and their machines?

Written by Dale Moore (Last updated )