I'm a Research Scientist on the Data Science team at Facebook. I recently completed my Ph.D. at the Human-Computer Interaction Institute at Carnegie Mellon University, advised by Bob Kraut. I perform research that bridges computer science and social psychology, particularly large-scale computational analysis of social patterns in online communities.
The "i" in my name is silent. And I really like Brussels sprouts.
- How teens and adults on the high-functioning end of the autism spectrum use social technology
- Newcomer socialization, engagement, social capital and well-being
- Computational linguistics and machine learning
- Computer-mediated communication and computer-supported cooperative work
- Specific communities, including: Wikipedia, Facebook, Twitter, Slashdot, Flickr, blogs, and health support groups
Ph.D. in Human-Computer Interaction, December 2011
Carnegie Mellon University
B.A. summa cum laude in Computer and Information Science, June 2001
Donald Clark Honors College, University of Oregon, Eugene, OR
- Google PhD Fellowship in Human-Computer Interaction (2010)
- Yahoo! Key Scientific Challenges Program (2010)
- Google Anita Borg Memorial Scholarship (2010)
- Facebook Ph.D. Fellowship Finalist (2010)
- ACM CHI Best Note Award (2010)
- ACM CSCW Best Paper Award (2010)
- Small Group Research (SGR) Best Article Award (2010)
- International Conference on Communities & Technologies Best Paper Award (2007)
- National Science Foundation Graduate Research Fellowship (2005)
- AT&T Labs Graduate Research Fellowship (2005)
- Most Innovative WebOPAC (2004): Industry award for best library catalog design
- Phi Beta Kappa "Oregon Six" (2001): One of the top six graduating seniors
- University of Oregon President's Award (2001)
- Mildred Braaten Archibald Scholarship in Science and Math (2000)
- Distributed Mentorship Program, Computing Research Association (1999 and 2000)
- Bess Templeton Cristman Award for leadership, scholarship, and service (1999)
- Wigham Family Thesis Award (1999)
- Bernstein, M., Bakshy, E., Burke, M., and Karrer, B. (2013). Quantifying the Invisible Audience in Social Networks. ACM CHI 2013: Conference on Human Factors in Computing Systems. (PDF) (Best paper honorable mention).
- Wang, Y., Burke, M., and Kraut, R. (2013). Gender, Topic, and Audience Response: An Analysis of User-Generated Content on Facebook ACM CHI 2013: Conference on Human Factors in Computing Systems. (PDF soon).
- Burke, M., Kraut, R., and Marlow, C. (2013). Using Facebook after Losing a Job: Differential Benefits of Strong and Weak Ties. ACM CSCW 2013: Conference on Computer-Supported Cooperative Work. PDF (Best paper award)
- Burke, M., Kraut, R., and Marlow, C. (2011). Social capital on Facebook: Differentiating uses and users. ACM CHI 2011: Conference on Human Factors in Computing Systems. PDF
- Burke, M., and Settles, B. (2011). Plugged in to the community: Social motivators in online goal-setting groups. C&T 2011: Fifth International Conference on Communities and Technologies. PDF
- Burke, M., Marlow, C., and Lento, T. (2010). Social network activity and social well-being. ACM CHI 2010: Conference on Human Factors in Computing Systems, 1909-1912. PDF (Best paper award)
- Burke, M., Kraut, R., and Williams, D. (2010). Social use of computer-mediated communication by adults on the autism spectrum. ACM CSCW 2010: Conference on Computer-Supported Cooperative Work, 425-434. PDF (Best paper award)
- Collier, B., Burke, M., Kittur, N., and Kraut, R. (2010). Promoting good management: Governance, promotion, and leadership in open collaboration communities. International Conference on Information Systems (ICIS).
- Burke, M., Marlow, C., and Lento, T. (2009). Feed me: Motivating newcomer contribution in social network sites. ACM CHI 2009: Conference on Human Factors in Computing Systems, 945-954. PDF
- Burke, M., and Kraut, R. (2008). Mopping up: Modeling Wikipedia promotion decisions. ACM CSCW 2008: Conference on Computer-Supported Cooperative Work. 27-36. PDF
- Burke, M., and Kraut R. (2008) Mind your Ps and Qs: The impact of politeness and rudeness in online communities. ACM CSCW 2008: Conference on Computer-Supported Cooperative Work. 281-284. PDF
- Burke, M., Joyce, E., Kim, T., Anand, V., and Kraut, R. (2007). Introductions and Requests: Rhetorical Strategies That Elicit Response in Online Communities. Third International Conference on Communities & Technologies 2007. PDF (Best paper award)
- Torrey, C., Lee, M., Burke, M. Dey, A., Fussell, S., and Kiesler, S., (2007). Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet. Hawaii International Conference on System Sciences (HICSS) 2007.
- Burke M., Amento, B., Isengard, P. (2006). Error Correction of Voicemail Transcripts in SCANMail. ACM CHI 2006: Conference on Human Factors in Computing Systems, New York: ACM. PDF (1M)
- Burke, M., Gorman, N., Hornof, A., and E. Nilsen (2004). Banner Advertisements Hinder Visual Search and Are Ignored. ACM CHI 2004: Conference on Human Factors in Computing Systems. Extended Abstracts of ACM CHI
2004: Conference on Human Factors in Computing Systems, New York: ACM, 1139-1142.
- Burke, M., Kraut, R., and Joyce, E. (2010). Membership claims and requests: Conversation-level newcomer socialization strategies in online groups. Small Group Research 41(1), 4-40. http://sgr.sagepub.com/cgi/reprint/41/1/4 (Best paper award)
- Shklovski, I., Burke, M., Kiesler, S., and Kraut, R. (2010). Technology Adoption and Use in the Aftermath of Hurricane Katrina in New Orleans. American Behavioral Scientist. http://abs.sagepub.com/cgi/reprint/53/8/1228
- Kraut, R., Wang, X., Butler, B., Joyce, E., and Burke, M. (under review). Beyond information: Developing the Relationship between the Individual and the Group in Online Communities. Information Systems Research (ISR).
- Burke, M., Hornof, A., Nilsen, E., and Gorman, N (2005). High Cost Banner Blindness: Ads Increase Perceived Workload, Hinder Visual Search, and Are Forgotten. ACM Transactions on Computer-Human Interaction 12(4), 423-445. PDF (1M)
- Burke, M., and Kraut, R. (2008). Taking up the mop: Identifying future Wikipedia administrators. Extended Abstracts of ACM CHI 2008: Conference on Human Factors in Computing Systems.
- Burke, M., and Kraut R. (2008). Mind your p's and q's: When politeness helps and hurts in online communities. Extended Abstracts of ACM CHI 2008: Conference on Human Factors in Computing Systems.
- Collier, B., Burke, M., Kittur, N., and Kraut, R. (2008). Retrospective versus Prospective Evidence for Promotion: The Case of Wikipedia. Academy of Management.
- Shklovski, I., Burke M., Kiesler, S., and Kraut, R. (2008) Technology Adoption and Use in New Orleans Following Hurricane Katrina. HCI for emergencies workshop, CHI 2008.
- Burke, M., Joyce, E., Kim, T., Anand, V., and Kraut, R. Introductions and Requests: Rhetorical Strategies that Elicit Community Response. Presentation at Interdisciplinary Network of Groups Researchers (INGRoup) 2007.
- Kraut, R., Riedl, J., Burke, M. (in preparation). Dealing with newcomers. In Kraut, R., and Resnick, P. (Eds.) Designing from Theory: Using the Social Sciences as the Basis for Building Online Communities. MIT Press.
- Torrey, C., Burke, M., Lee, M., Dey, A., Fussell, S., and Kiesler, S., (2007). Approaches to Authority in Online Disaster Relief Communities after Hurricane Katrina. Forthcoming in Atwater, L. and Weisband, S. (Eds.). Leadership at a Distance. Erlbaum, in press.
- Burke, M. K. & Hornof, A. J. (2001). The Effect of Animated Banner Advertisements on a Visual Search Task. University of Oregon, Department of CIS Technical Report 02-03, University of Oregon.
- Burke, M.K. (2001). The Effect of Animated Banner Advertisements on a Visual Search Task. University of Oregon, Clark Honors College Thesis.
- ACM Conference on Human Factors in Computing Systems (CHI)
- ACM Conference on Computer Supported Cooperative Work (CSCW)
- ACM Symposium on User Interface Software and Technology (UIST)
- ACM Transactions on the Web (TWEB)
- International Journal of Human-Computer Studies (IJHCS)
- Communications of the ACM (CACM)
- Teaching assistant for CSCW: Designing online communities (with Kraut, 2006)
- Teaching assistant for Human-computer interaction methods (with John and Mankoff, 2007)
- Guest lecturer in undergraduate statistics, design, and communication courses (2007-Present)
- Mentor for four undergraduate research assistants and one high-school researcher (2006-Present)
- Instructor of applied machine learning at OurCS workshop for undergraduate women in CS (2007, 2011)
- Instructor for technical and non-technical library staff in web publishing and accessibility (2002-2005)
- Afterschool homework tutor for elementary and middle-school students (2005-Present)
CARNEGIE MELLON UNIVERISTY (2005 to Present)
Graduate Research Assistant
Advisor: Bob Kraut
Modeled successful interactions in online communities (Wikipedia, discussion groups).
FACEBOOK, INC. (Summer 2008 and 2009)
Advisors: Cameron Marlow and Tom Lento
Modeled newcomer socialization strategies associated with future content contribution to Facebook. Modeled communication patterns associated with perceived social capital and loneliness.
AT&T RESEARCH (Summer 2005)
Advisor: Brian Amento
Evaluated multimodal interfaces for error correction of automatically generated voicemail transcripts.
UNIVERSITY OF OREGON (2000 to 2005)
Advisor: Anthony Hornof, with Erik Nilsen
Investigated human attentional capacity for animation concurrent with visual search tasks.
GRAPHICS, VISUALIZATION, USABILITY CENTER: GEORGIA INSTITUTE OF TECHNOLOGY (Summer 2000)
Advisor: Jessica Hodgins
Analyzed play-balancing techniques in massively multi-player games.
COMPUTER GRAPHICS LAB, BROWN UNIVERSITY (Summer 1999)
Advisor: Nancy Pollard
Developed tools to visualize aspects of motion, such as center-of-mass position and trajectory.
UNIVERSITY OF OREGON (Summer 1998)
Advisor: Steve Fickas
Designed and implemented Java bots in an online “office hours” environment.
DIGITAL SERVICES COORDINATOR, PORTLAND COMMUNITY COLLEGE LIBRARY (2002 to 2005)
Designed and maintained award-winning library website and catalog based on usability testing
Managed technology initiatives, including:
- Nationally recognized electronic reserves system
- IEEE-LOM compliant "learning objects" repository
- Database cleanup and configuration for library consortium membership
Purchased and maintained two Sun Solaris 8 servers running Apache, SSL, ColdFusion, PHP
Trained technical and non-technical staff in MARC cataloging, web publishing, accessibility standards
Led workshops at national library conferences
WEB AND MULTIMEDIA DESIGNER (1997 to 2002)
Designed websites for non-profit organizations
Conducted usability testing, card sorting, heuristic evaluation
Composed creative standalone applications and Shockwave movies in Director
Programmed dynamic content with PHP, ColdFusion, MySQL