I'm a Ph.D. student in the HCI Institute working with Bob Kraut. The "i" in my name is silent. And I really like Brussels sprouts.

Office: 300 S. Craig St., Room 206
Email: My first name at cmu.edu.

Personal websites

• http://www.thoughtcrumbs.com (blog)
• http://www.veggieburgh.com (restaurant reviews and recipes)
• Flickr photos

Research interests

• How teens and adults on the high-functioning end of the autism spectrum use online social communities
• Newcomer socialization, engagement, and pro-social behavior
• Computational linguistics and machine learning on natural language patterns
• Computer-mediated communication and computer-supported cooperative work
• Specific communities, including: Wikipedia, Facebook, Twitter, Slashdot, Flickr, blogs, and health support groups

Education

Ph.D. in Human-Computer Interaction, expected 2010
Carnegie Mellon University
Advisor: Robert Kraut
Emphasis on computer-supported cooperative work, computer-mediated communication, social psychology

B.A. summa cum laude in Computer and Information Science, June 2001
Donald Clark Honors College, University of Oregon, Eugene, OR
Undergraduate Thesis: The Effect of Animated Banner Advertisements on a Visual Search Task
Minor in Spanish, extensive coursework in Multimedia Design
Advisor: Anthony Hornof

Honors and awards

• National Science Foundation Graduate Research Fellowship (2005)
• AT&T Labs Graduate Research Fellowship (2005)
• Most Innovative WebOPAC (2004): Industry award for best library catalog design
• Phi Beta Kappa "Oregon Six" (2001): One of the top six graduating seniors at the University of Oregon
• University of Oregon President's Award (2001)
• Mildred Braaten Archibald Scholarship in Science and Math (2000)
• Distributed Mentorship Program, Computing Research Association (1999 and 2000)
• Bess Templeton Cristman Award for leadership, scholarship, and service (1999)
• Wigham Family Thesis Award (1999)

Peer-reviewed conference publications

Burke, M., Marlow, C., and Lento, T. (2009). Feed me: Motivating newcomer contribution in social network sites. ACM CHI 2009: Conference on Human Factors in Computing Systems. PDF

Burke, M., and Kraut, R. (2008). Mopping up: Modeling Wikipedia promotion decisions. ACM CSCW 2008: Conference on Computer-Supported Cooperative Work. 27-36. PDF

Burke, M., and Kraut R. (2008) Mind your Ps and Qs: The impact of politeness and rudeness in online communities. ACM CSCW 2008: Conference on Computer-Supported Cooperative Work. 281-284. PDF

Burke, M., Joyce, E., Kim, T., Anand, V., and Kraut, R. (2007). Introductions and Requests: Rhetorical Strategies That Elicit Response in Online Communities. Third International Conference on Communities & Technologies 2007. PDF (Best paper award)

Torrey, C., Lee, M., Burke, M. Dey, A., Fussell, S., and Kiesler, S., (2007). Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet. Hawaii International Conference on System Sciences (HICSS) 2007.

Burke M., Amento, B., Isengard, P. (2006). Error Correction of Voicemail Transcripts in SCANMail. ACM CHI 2006: Conference on Human Factors in Computing Systems, New York: ACM. PDF (1M)

Burke, M., Gorman, N., Hornof, A., and E. Nilsen (2004). Banner Advertisements Hinder Visual Search and Are Ignored. ACM CHI 2004: Conference on Human Factors in Computing Systems. Extended Abstracts of ACM CHI 2004: Conference on Human Factors in Computing Systems, New York: ACM, 1139-1142. PDF (214K) and Slideshow (1.2M)

Journal publications

Burke, M., Kraut, R., and Joyce, E. (under review). Membership claims and requests: Some newcomer socialization strategies in online communities. Journal of Applied Psychology.

Kraut, R., Wang, X., Butler, B., Joyce, E., and Burke, M. (under review). Beyond information: Developing the Relationship between the Individual and the Group in Online Communities. Management Information Systems Quarterly (MISQ)

Burke, M., Hornof, A., Nilsen, E., and Gorman, N (2005). High Cost Banner Blindness: Ads Increase Perceived Workload, Hinder Visual Search, and Are Forgotten. ACM Transactions on Computer-Human Interaction 12(4), 423-445. PDF (1M)

Peer-reviewed presentations and posters without proceedings

Burke, M., and Kraut, R. (2008). Taking up the mop: Identifying future Wikipedia administrators. Extended Abstracts of ACM CHI 2008: Conference on Human Factors in Computing Systems.

Burke, M., and Kraut R. (2008). Mind your p's and q's: When politeness helps and hurts in online communities. Extended Abstracts of ACM CHI 2008: Conference on Human Factors in Computing Systems.

Collier, B., Burke, M., Kittur, N., and Kraut, R. (2008). Retrospective versus Prospective Evidence for Promotion: The Case of Wikipedia. Academy of Management.

Shklovski, I., Burke M., Kiesler, S., and Kraut, R. (2008) Technology Adoption and Use in New Orleans Following Hurricane Katrina. HCI for emergencies workshop, CHI 2008.

Burke, M., Joyce, E., Kim, T., Anand, V., and Kraut, R. Introductions and Requests: Rhetorical Strategies that Elicit Community Response. Presentation at Interdisciplinary Network of Groups Researchers (INGRoup) 2007.

Book chapters

Torrey, C., Burke, M., Lee, M., Dey, A., Fussell, S., and Kiesler, S., (2007). Approaches to Authority in Online Disaster Relief Communities after Hurricane Katrina. Forthcoming in Atwater, L. and Weisband, S. (Eds.). Leadership at a Distance. Erlbaum, in press.

Technical reports and undergraduate thesis

Burke, M. K. & Hornof, A. J. (2001). The Effect of Animated Banner Advertisements on a Visual Search Task. University of Oregon, Department of CIS Technical Report 02-03, University of Oregon. PDF (601K)

Burke, M.K. (2001). The Effect of Animated Banner Advertisements on a Visual Search Task. University of Oregon, Clark Honors College Thesis. PDF (350K)

Reviewing experience

• ACM Conference on Human Factors in Computing Systems (CHI)
• ACM Conference on Computer Supported Cooperative Work (CSCW)
• International Journal of Human-Computer Studies (IJHCS)
• Communications of the ACM (CACM)

Teaching experience

• Computer-Supported Cooperative Work: Designing Online Communities (Teaching Assistant)
• Human-Computer Interaction Methods (Teaching Assistant)

Research experience

CARNEGIE MELLON UNIVERISTY (2005 to Present)
Graduate Research Assistant
Advisor: Bob Kraut
Modeled successful interactions in online communities (Wikipedia, discussion groups).

FACEBOOK, INC. (Summer 2008)
Research Intern
Advisor: Cameron Marlow
Modeled newcomer socialization strategies associated with future content contribution to Facebook.

AT&T RESEARCH (Summer 2005)
Research Intern
Advisor: Brian Amento
Evaluated multimodal interfaces for error correction of automatically generated voicemail transcripts.

UNIVERSITY OF OREGON (2000 to 2005)
Research Intern
Advisor: Anthony Hornof, with Erik Nilsen
Investigated human attentional capacity for animation concurrent with visual search tasks.

GRAPHICS, VISUALIZATION, USABILITY CENTER: GEORGIA INSTITUTE OF TECHNOLOGY (Summer 2000)
Research Intern
Advisor: Jessica Hodgins
Analyzed play-balancing techniques in massively multi-player games.

COMPUTER GRAPHICS LAB, BROWN UNIVERSITY (Summer 1999)
Research Intern
Advisor: Nancy Pollard
Developed tools to visualize aspects of motion, such as center-of-mass position and trajectory.

UNIVERSITY OF OREGON (Summer 1998)
Programmer
Advisor: Steve Fickas
Designed and implemented Java bots in an online “office hours” environment.

Professional experience

DIGITAL SERVICES COORDINATOR, PORTLAND COMMUNITY COLLEGE LIBRARY (2002 to 2005)
Designed and maintained award-winning library website and catalog based on usability testing
Managed technology initiatives, including:

• Nationally recognized electronic reserves system
• IEEE-LOM compliant "learning objects" repository
• Database cleanup and configuration for library consortium membership

Purchased and maintained two Sun Solaris 8 servers running Apache, SSL, ColdFusion, PHP
Trained technical and non-technical staff in MARC cataloging, web publishing, accessibility standards
Led workshops at national library conferences

WEB AND MULTIMEDIA DESIGNER (1997 to 2002)
http://www.thoughtcrumbs.com/portfolio
Designed websites for non-profit organizations
Conducted usability testing, card sorting, heuristic evaluation
Composed creative standalone applications and Shockwave movies in Director
Programmed dynamic content with PHP, ColdFusion, MySQL