You can usually get better service by posting your questions to the support list rather than sending them to Tab.
I have opened a VCE RCR on your behalf: "Program EID onto smart card". It is RCR#2371.
I haven't heard back from Tab on this one. Any thoughts?
From: Sue Page [mailto:email@example.com]
To: Tab Iredale
Subject: Instructions Screen
showed up on the Instructions Screen during the General Election.
Jeff Hintz offered the following explanation:
displaying on the Instructions page during the General Election. There is
no way to know for certain what happened. However, Jeff Hintz, the
Elections Support Specialist assigned to
that the problem was that the Encoder was not re-programmed from the Primary
to the General Election. Jeff had an Encoder that was programmed for the
Primary, and was able to demonstrate that it worked in the General Election,
and executed the Ballot. However, the Party designation, left over on the
Encoder from the Primary, displayed on the Instructions screen. This was
resolved immediately by reprogramming the Encoder with the Master Voter
Access Cards, which had been created and sent in the Judges cases.
not the same in the Primary and General election. They attempted, but were
not able, to duplicate this condition.
Kerry Martin suggested that the label for the
Instructions screen pulls this information.
Can shed any light on this? Jane has copies of the election, if you need to
Election Implementation Project Manager
Diebold Election Systems, Inc.