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Sue, You can usually get better service by posting your questions
to the support list rather than sending them to Tab. I have opened a VCE RCR on your behalf: "Program EID onto smart card".
It is RCR#2371. Ken -----Original Message----- Ken: I haven't heard back from Tab on this one. Any thoughts? Sue -----Original Message----- From: Sue Page [mailto:spdiebold@earthlink.net] Sent: To: Tab Iredale Subject: Instructions Screen Tab: showed up on the Instructions Screen during the General Election. Jeff Hintz offered the following explanation: displaying on the Instructions page during the General Election. There is no way to know for certain what happened. However, Jeff Hintz, the Elections Support Specialist assigned to that the problem was that the Encoder was not re-programmed from the
Primary to the General Election.
Jeff had an Encoder that was programmed for the Primary, and was able to demonstrate that it worked in the General
Election, and executed the
Ballot. However, the Party
designation, left over on the Encoder from the Primary, displayed on the Instructions screen. This was resolved immediately by reprogramming the Encoder with the Master Voter Access Cards, which had been created and sent in the Judges cases. not the same in the Primary and General election. They attempted, but were not able, to duplicate this condition. Kerry Martin suggested that the label for the Instructions screen pulls this information. Can shed any light on this?
Jane has copies of the election, if you need to see it. Thanks, Sue Sue Page Election Implementation Project Manager Diebold Election Systems, Inc. suep@dieboldes.com cell 443-404-9621 https://www.mdvotes.org/ |