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RE: AVTS modem upload BS 4.3.11



The GEMS server is 166.107.248.197

The IP pool for RAS Server is 166.107.248.210 to 220

rob chen

-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On
Behalf Of Talbot Iredale
Sent: Monday, October 28, 2002 2:06 PM
To: support@dieboldes.com
Subject: Re: AVTS modem upload BS 4.3.11


Rob,

    What is the IP address of the GEMS machine? In particular are both the
GEMS machine and the AVTS machine on the same 'network'?

Tab

----- Original Message -----
From: "Robert Chen" <robertc@dieboldes.com>
To: <support@gesn.com>
Sent: Monday, October 28, 2002 1:30 PM
Subject: AVTS modem upload BS 4.3.11


>
>
> Hi,
>
> Found something interesting here in Alameda County, and want to see if
> anyone has found this in the field.  Especially those of you who are doing
> AVTS (we don't do AVOS) modem upload from the precincts.
>
> Running:
> BS 4.3.11
> GEMS 1.18.14
> NT 4.0 6a
>
> I am dialing the central computer's bank of modems (connected via Digi PCI
> X/em) and connecting to NT's Remote Access Server.  I have assigned a ip
> pool (166.107.248.210 to 220) and the AVTS with PCMCIA card modems dial in
> okay, and make a connection with the RAS server.  I can see the assigned
ip
> address to the incoming AVTS unit.  However, when I try uploading, it
gives
> and error: "no connection to host".  Yes, I have confirmed the HOST name
and
> tried the IP address.
>
> I tried pinging the AVTS unit and only get timeouts.  I then tried
> simulating the connection with my laptop and was able to successfully
> upload.  I was also able to ping my laptop from the server and vice versa.
>
> At this point, I do not think, despite the port information displayed by
RAS
> Server, that the AVTS was taking the ip address.
>
> I am sure I am probably doing something wrong and would appreciate some
> enlightenment.
>
> rob chen