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Bugzilla search turned it up right away.  Bug 481.  Try a dump-and-load and see if that helps.  Curious, did they upgrade lately?





-----Original Message-----
From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com] On Behalf Of Don Biszmaier
Saturday, August 31, 2002 8:05 PM
To: support@dieboldes.com


I know this has come up before but don,t remember the cure. Placer co. - edit ballot header, generate ballots, any attemt to make changes to header, races etc. generates this message as a Gems error. Seems it was a problem with a file in gems. They are using gems 1-17-20.

Thanks: Don

Donald W. Biszmaier
Support Services Specialist
Diebold Election Systems, Inc.
7717 Greenwood Rd.
Louisville, Ky. 40258
Office 502-244-8645
Cell 502-314-6936
Fax 502-254-7835