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Will do, Ken.
Thanks for your help.
----- Original Message ----- 
From: "Ken Clark" <ken@dieboldes.com>
To: <support@dieboldes.com>
Sent: Monday, July 08, 2002 10:09 AM
Subject: RE: VIBS

> Ravina, please get with Deborah and see if you can reproduce the
> problem, and if so, open a bug on Bugzilla.
> Deborah, any time you come across a bug, get with the project manager or
> election services associate responsible for the account or
> demonstration, and have them post a bugzilla report.  You can find out
> the election services person responsible from Steve Morland.  They can
> help answer a question like "has this been reported before" directly, by
> checking the bugzilla archives for you.
> Ken
> -----Original Message-----
> From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf
> Of Deborah Seiler
> Sent: Monday, July 08, 2002 9:31 AM
> To: support@dieboldes.com
> Subject: VIBS
> Yesterday at the National Federation of the Blind Conference, a user
> listened to the initial instructions and pressed the 6 key to begin
> voting.
> However, he pressed the 5 key before the ballot even began.  This
> resulted
> in a vote being cast for the first candidate in the very last race on
> the
> ballot. (The audio was operating in "show ballot" mode.)  When I tried
> to
> back up to the beginning  to enable him to vote the entire ballot, I
> received a "fatal error" message. This required turning the unit off and
> back on to resume functioning.
> The incident occurred using a new PCMCIA card which had been sent to the
> conference to fix an earlier problem.
> Has this type of problem been reported before?  Is it something that
> might
> occur as we use the VIBS in upcoming elections?
> The American Foundation of the Blind wants to do an evaluation of our
> system
> in the very near future.  Is there a different database or ballot
> station
> version which will avoid this error?
> Thanks.
> Deborah Seiler