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After taking apart four (4) Lucid readers this AM to adjust
them (these are from the 10 sent from McKinney last week to Santa Barbara) I can
tell you that the four "internal" screws with nuts on them ARE NOT close to
being consistently torqued down. Some are very loose, while others on the
same board are tightly screwed down. Most seem very tight.
----- Original Message -----
From: Steve
Knecht
To: support@gesn.com
Sent: Monday, November 06, 2000 8:40 PM
Subject: Central Count Lucid Readers Marin and Humboldt both called yesterday stating they can not
process their ballots thru their central count units. Over half their
ballots get "no ender", "no left timeing mark", "calibration error"
etc.
Mike and I have been "loosening" the inner screw adjustments
in Santa Barbara to get them working and now they work fine. Clearly with
folds, the ballot path must be set differently for central count than for the
normal precinct count, whether we like it or not. This is not an easy
operation to do in the field, and not one doable by most customers.
We need to determine an appropriate path clearance that
includes folds for central count units during the manufacturing process and
clearly mark those units as central count vs. the precinct count units. I
will be referring customer complaints and letters regarding this to Larry D. and
Ian.
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