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RE: Touch Screen Versions

Please review Rodney's email previously sent to the support list:
Also, the assembly records of every AV-TS unit have the installed version of software recorded at the time of shipping from McKinney.
I don't know what records Global keeps on each GEMS computer and I don't know what is loaded onto the units after delivery to the customer sites.
I agree there should be a formal database established to handle ongoing upgrades at customer sites.
----- Original Message -----
From: Rodney Turner
Sent: Thursday, August 31, 2000 1:32 PM
Subject: Re: Software for Los Angelas, CAHi Jeff,
I have completed the computer for LA and Alameda.  The computer for LA has GEMS 1-16-9 and the AVTS units have 3-13-1-4.
The computer for Alameda has GEMS 1-16-10 and GEMS 1-16-9 ( there is a short-cut on the desktop for GEMS 1-16-9) the AVTS units have 3-13-1-4.
All of the AVTS units including VIBS, have an OS of Windows NT.  Because of NT, you have to remove the floppy from the drive during start-up.
If you do not, NT changes the Imation drive from "A" to "D".  If you forget to take out the disk from the drive, you have to restart without the disk in the drive to get it back to drive "A".
Drop me a line Jeff, if you have any questions, or concerns.
-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Larry Dix
Sent: September 01, 2000 12:45 PM
To: support@gesn.com
Subject: RE: Touch Screen Versions

There is no record of this at the company level with this information, but I agree there should be.  This will be provisions for this information in the new Help Desk software database.  That really does not help us for this election, but is planned to be in place in the future.



Larry J. Dix

Global Election Systems



-----Original Message-----
From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Steve Knecht
Sent: Friday, September 01, 2000 11:47 AM
To: Global Support
Subject: Touch Screen Versions


When Marin upgrades to 1.16.n, do I need to be concerned about their touchscreen layout with an older version of AVTS software.  Does the company know what versions of software are loaded at each of our AVTS sites?  If not, could we start keeping a log by customer so we can refer to this in case there is a link between GEMS and AVTS versions. Comments.



Steve Knecht
Global Election Systems
415-893-9941 office   415-893-9951 fax
415-225-6591 cell       800-508-5710 pager