Do you now have power for the unit?
FYI: The election was already pre-loaded onto the AV-TS. Bob Urosevich tested it out here in McKinney.
NOTE: If you attempt to use a database that is not compatible with the currently loaded Ballot Station software (3.10.22), then you will get a DLD error (Download error).
In regards to assistance:
Jeff Hallmark can help you, he's in Mckinney right now.
Mike Brown (he's in Puerto Rico right now)
Rodney Turner (he's in El Paso, TX right now)
Kerry Martin (he's never around when you need him)