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Re: AVTS calibration

Before we spin our wheels on this one, could you please get the serial number of the unit for me.  I can then examine the assembly or repair documentation for that unit and determine what has or has not been done to it.
----- Original Message -----
From: Jeff Hintz
Sent: Wednesday, February 16, 2000 1:34 PM
Subject: RE: AVTS calibration

This could possibly be one of the machines that has not been updated.  When
the White & Blue AVTS units first came out there was some problem
internally that caused the lower left hand corner to have problems.  Check
with Ian, he fixed the problem and should know if this is really the
problem with your machine.

-----Original Message-----
From: Steve Knecht [SMTP:skglobal@earthlink.net]
Sent: Wednesday, February 16, 2000 10:45 AM
To: support@gesn.com
Subject: Re: AVTS calibration

Should this have been reported as a bug??
    -----Original Message-----
    From: Steve Knecht <skglobal@earthlink.net>
    To: support@gesn.com <support@gesn.com>
    Date: Monday, February 07, 2000 3:21 PM
    Subject: AVTS calibration

    One of the touchscreen ballot stations has a significant "distortion"
in the touchscreen calibration.  I've used the calibrate function and it
works well on the top portion of the screen, but does not seem to correct
itself (I've tried this routine a dozen times or so to see if I could
figure out a pattern).  The lower left corner has to be hit about 1/2 inch
above the mark (measured using the edge of a voter card to be relatively
sure about distance).  The upper portion of the screen is correct in its
calibration.  This makes it very difficult to use the PREVIOUS function. Or
to find many of the admin functions in windows.  Comments??
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