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Virtual Machine Service Information

A virtual machine (VM) is a guest operating system installation within a base host operating system.

The charging structure for virtual machines will be as follows:

Machine service costs
ServiceDescriptionCost/Month
Virtual Software SupportOS-specific software support and administration. Sitewide and per-machine software licenses. Requires Software Support on the base host.$17.50
Virtual Network SupportSCS network connection, hostname and IP address, DNS, remote access, and other network services. Requires Network Support on the base host.$11.00
Virtual Backup SupportNetwork backups and restores. Requires Virtual Network support. $26.00

In order to have either Virtual Network Support or Virtual Software Support on your virtual machine, the base host must have the same service.

Virtual Machine Support Information

  • Charges for hosts newly-installed by SCS Computing Facilities will automatically include Virtual Software Support. All other services must be explicitly requested.
  • In order for us to build the virtual machine, it must be subscribed to a minimum of six months of Virtual Software Support.
  • Requests to add support for unsupported or broken hosts will be handled on a case-by-case basis
  • In order to directly connect to the virtual machine, it must be subscribed to Virtual Network Support, which includes an IP address and hostname. Virtual Network Support must be explicitly requested.
  • In order to subscribe to Virtual Backup Support, the virtual machine must be subscribed to Virtual Network Support. Virtual Backup Support must be explicitly requested.
Notes:

For adjustments or refunds, please see the SCS Computer Support Services Policy page.