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* Please note: Parenthetic red numbers correspond to notes at page bottom

Oracle String Delinquent — sample notice

Subject: Oracle string xxxx-xx.x-xxxxxxx is 59 days delinquent (1)
From: help+costing@cs.cmu.edu

-----------------------------------

Oracle string xxxx-xx.x-xxxxxxx is 59 days delinquent. (1)

Outstanding balance:  $ 777.42

Please respond to this email to provide a valid Oracle string to which
these outstanding charges may be backcharged [and charged going forward].

For future charges, please either :

 - make sure this Oracle string will be valid at the end of the month,
      or
 - provide a valid Oracle string for these service charges.

Failure to resolve these charges may result in termination of these =
services.

For general information, please refer to the SCS Facilities charging
policy:

  http://www.cs.cmu.edu/~help/support_charges/policy.html

Thank you for your attention,

SCS Help Desk

We recommend using "Courier New" font to view this email.
------------------------------------------------------------------------


-----------------------
User Charges Delinquent
-----------------------

Name                          User Id    Sponsor    Post Date    Amount
----------------------------- ---------- --------- ---------- ---------
Michael Jackson               mjackson   etaylor    31-OCT-05     91.33 (2)
Louise Ciccone                lciccone   madonna    31-OCT-05     45.67 (2)

                                                              ---------
                                                            $    137.00

--------------------------
Machine Charges Delinquent
--------------------------

Contact:  U = Primary User, P = Project Supervisor, E = Equipment Admin (3)

Host                Asset#    Location   Contact    Post Date    Amount
------------------- --------- ---------- ---------- --------- ---------
xxxx.comp.cs       116010.00 NSH 432    U jsmith 31-OCT-05     14.02 (4)
xxxx.comp.cs       120782.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       120781.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxxx.comp.cs      126217.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       112189.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       124535.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       124532.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       124533.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       124531.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       124534.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       125517.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       125515.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       125516.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       125518.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       126922.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       126923.00 WeH 3611A  U jsmith 31-OCT-05     39.15
xxxx.comp.cs       130063.00 WeH 3611A  U jsmith 31-OCT-05     39.15

                                                              ---------
                                                            $  640.42


Notes

  1. Identification of the project/Oracle string and the duration of delinquency is contained in both the subject line and the first line of the message. In addition, the current outstanding balance of the string is also identified.
  2. Further detail regarding each user charge that is delinquent in this Oracle string is provided in this section. This includes the user's name, ID, sponsor, the transaction date, and the transaction cost for each user charge. A total for all delinquent user charges for this Oracle string is also provided.
  3. Legend to the Contact column for the following section which provides further detail regarding the machines being charged to this Oracle string.
  4. Further detail regarding each machine that is delinquent in this Oracle string is provided in this section. This includes the host name, asset #, location, contact, the transaction date and the transaction cost of each machine charge. A total for all delinquent machine charges for this Oracle string is also provided.