Service-charge Changes — sample notice

Subject: Service Charge Changes to xxxx-xx.x-xxxxxxx (1)
From: help+costing@cs.cmu.edu

-----------------------------------
Oracle string      xxxx-xx.x-xxxxxxx (1)
Net (reduction/increase)   $ 3.19

Dear Customer,

Service Charges to the above Oracle string were affected due to changes 
made to the following user(s)/machines(s), resulting from changes in
last months Labor Distribution. (2)

Please respond to this email within 30 days referencing any specific changes
that are not valid. (3)

For a more detailed explanation of this notification, please refer to the SCS
Facilities Summary of Email Notifications at:

http://www.cs.cmu.edu/~help/support_charges/notification_summary.html

For more information regarding the SCS Facilities charging policy, please refer to:

http://www.cs.cmu.edu/~help/support_charges/policy.html(4)

Thanks,
Help Desk
SCS Facilities

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Charge Change Report for xxxx-xx.x-xxxxxxx

User Charges Changed
**************************************************************************

--------------------
User Charges Added for xxxx-xx.x-xxxxxxx  (5)
--------------------
Name             Princ    Sponsor  Pct Amount
---------------- -------- -------- --- ------
jsmith           jsmith   jones    100 43.77  

--------------------
User Charges Changed for xxxx-xx.x-xxxxxxx
--------------------
Name             Princ    Sponsor  Pct Amount
---------------- -------- -------- --- ------
jsmith           jsmith   jones    19  16.83 New
                          jones    50  36.19 Old

--------------------
User Charges No Longer Charged to xxxx-xx.x-xxxxxxx
--------------------
Name             Princ    Sponsor  Pct Amount
---------------- -------- -------- --- ------
bovik            bovik    jones    100 16.83

Net increase for users : $ 3.19
-----------------------------------------------------------------------

Machine Charges Changed
************************************************************************

Contact :  U = Primary User, P = Project Supervisor, E = Equipment Admin
Services:  B = Backup, H = Hardware, N = Network, S = Software,
           M1/M2 = Machine Room

--------------------------------------------------
Machine Charges Added for xxxx-xx.x-xxxxxxx
--------------------------------------------------
Hostname           Asset # Contact    OS   Location   Services   Pct
Amount
---------------- --------- ---------- ---- ---------- ---------- ---
------
ABCDEFGH.ICES.CM 654321.00 U-jdoe     Unix HbH 1234   N          100
14.02


--------------------------------------------------
Machine Charges Changed for xxxx-xx.x-xxxxxxx
--------------------------------------------------
Hostname           Asset # Contact    OS   Location   Services   Pct
Amount
---------------- --------- ---------- ---- ---------- ---------- ---
------
XYZ.CS.CMU.EDU   123456.00 U-doe      Lnx  NSH 1234   B,H,N,S    100
74.72 New
                           U-doe      Lnx  NSH 1234   H,N,S      100
56.55 Old


--------------------------------------------------
Machine Charges No Longer Charged to xxxx-xx.x-xxxxxxx
--------------------------------------------------
Hostname           Asset # Contact    OS   Location   Services   Pct
Amount
---------------- --------- ---------- ---- ---------- ---------- ---
------
DELL.CS.CMU.EDU   12345.00 U-doe      NA   WeH 1234   N           92
12.96

Net Increase for machines: $ 19.23

Notes

1. Identification of the project/Oracle string is contained in both the subject line and the first line of the message. In addition, the net dollar impact of the change is also identified.
2. The date on which the change occurred.
3. In the event that these changes are not valid, a response by the party responsible for the project is required within 30 days.
4. For reference, a copy of the SCS Facilities Charging Policy is available at the link provided.
5. Further detail regarding the change in service is provided in this section. This includes the full name of the machine or user, the ID of the principle, the sponsor of the machine or user, the percent of funding, and the resulting cost for each machine or user involved in the service change being reported in this notification.