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* Please Note: Red numbers in parenthesis correspond to notes at the bottom of the page

Oracle string Expiration Notification

Subject: Oracle String Expiration Notification for xxxx-xx.x-xxxxxxx (1)
From: help+costing@cs.cmu.edu

-----------------------------------
Oracle string      xxxx-xx.x-xxxxxxx (1)
Net change : $ 190.03


Dear Customer,

The Oracle string will be expiring In three days. Our record shows that service charge of the
following user(s)/machines(s) currently charge to this Oracle string. (2)

Please either
 - make sure this Oracle string will be valid at the end of the month, or 
 - provide a valid Oracle string for these service charges. (3)

Please refer to the SCS Facilities charging policy for more information: (4)

  http://www.cs.cmu.edu/~help/support_charges/policy.html

Thank you for your attention,

SCS Help Desk

We recommend using "Courier New" font to view this email. 
--------------------------------------------------------------------------------
Internal ID: 

Expiring Oracle string xxxx-xx.x-xxxxxxx
Entity Charged to Expiring Oracle string
**************************************************************************
									
Sponsor:  U = Primary User, P = Project Supervisor, E = Equipment Admin

ChargeSrc:
                User            = Follow ChargeSrc of Primary User
                Project = Charge to specific project (hardcoded)       
                Payroll = Charge to the user's payroll distribution (labor) (5)
**************************************************************************
--------------------
Users
--------------------
Name             ID         Sponsor  Charge Src  Amount       (6)
---------------- ---------- -------- ---------- ------- 
John Smith       jsmith     mzsmith  Project       3.19
Sonny Bono       sbono      cher     Project      91.33
John Adams       jadams     abigail  Payroll       3.19
Mao Zedong       mao        jiang    Payroll       3.19
---------------- ---------- -------- ---------- -------
                                                 100.90

Net charges for Users : $ 100.90

--------------------
Machines
--------------------
Name             ID         Sponsor  Charge Src  Amount    (7)
---------------- ---------- -------- ---------- ------- 
xxxxx.SP.CS.CMU. 113895.00  pluto    Project      89.13
---------------- ---------- -------- ---------- -------
                                                  89.13

Net charges for Machines : $ 89.13

Explanation

Explanation of the various sections within the notification as identified on the sample notification above include:

  1. Identification of the project/Oracle string is contained in both the subject line and the first line of the message. In addition, the net dollar impact of the change is also identified.
  2. Identification of actual time remaining prior to final expiration of the Oracle string.
  3. Action steps expected from the string owner to ensure proper charging of computer support services.
  4. For reference, a copy of the SCS Facilities Charging Policy is available at the link provided.
  5. Legend to the column headings for the following section which provides further detail regarding the users and machines being charged to this Oracle string.
  6. Further detail regarding each user being charged to this Oracle string is provided in this section. This includes the user's name, ID, sponsor, charge source, and the resulting monthly cost of each user. A net charge for all users charged to this string is also provided.
  7. Further detail regarding each machine being charged to this Oracle string is provided in this section. This includes the machine name, ID, sponsor, charge source, and the resulting monthly cost of each user. A net charge for all machines charged to this string is also provided.