SCS Computing
 Services and Solutions
  links to the SCS and CMU home pages Carnegie Mellon School of Computer Science Carnegie Mellon University
 
 
 
 » How to… 
 » Accounts & passwords 
 » AFS 
 » AV help 
 » Backups & restores 
 » Calendaring 
 » E-mail 
 » Networking 
 » Printing 
 » Purchasing 
 » Resource management 
 » Security 
 » Software licensing 
 » Support charges 
 » Support lifecycle 
 » Web publishing 
 » Mac support 
 » Linux support 
 » Windows PC support 

[Computing Services] - Confirming Legitimate Email: Action Required: Launch of New Security Measure.

*** To verify the authenticity of this message, please visit https://www.cmu.edu/iso/news/massmail-2fa.html ***

Computing Services - Confirming Legitimate Email: Action ReDear Members of the Carnegie Mellon Community,

Some of you have expressed concern about a suspicious link in a recent campus-wide email sent on 2/15/2017 with the subject "Action Required: Launch of New Security Measure". We want to assure you that this email is legitimate. It is NOT a phishing email.

First, I want to recognize and applaud the individuals on campus who rightly paused when confronted with one of the possible markers for a phishing email. This email was sent utilizing an outside vendor that generated a third party link, which was safe, but as some of you noticed, not a part of cmu.edu

Senior leadership has asked our office to work with Computing Services and Marketing & Communications to evaluate and explore the use of such email links and platforms and report back. Rest assured, the security of our campus communications will be the highest priority. As a reminder, you may always contact Computing Services via it-help@cmu.edu or 412-268-4357 (HELP) to verify the authenticity of an email that you receive from CMU leadership.

In the meantime, I want to use this opportunity to encourage you once again to adopt one of our most important security measures, Two-Factor Authentication. More than 2,000 members of our community have now signed up for 2fa, and if you have not yet done so, please take a few minutes to enroll via Computing Services. website: https://www.cmu.edu/computing/2fa/.

Thank you again for being active partners as we work towards the university.s information security goals.

Sincerely,

Mary Ann Blair

Director of Information Security

Carnegie Mellon University

412-268-8556

macarr@cmu.edu