iPass

About

iPass is a global network of dialup and broadband internet access points. Using iPass, you can connect to the internet via a local phone call in approximately 150 countries. iPass is cheaper, faster, and works in more places than our obsolescent toll-free (800 number) dialup service.

Usage restrictions: Please do not use the iPass service from the Pittsburgh area. The iPass service is intended for use by SCS users while traveling and iPass charges are billed to SCS Facilities on a per minute basis.

When you connect to SCS via iPass your host will not have an SCS IP address and hostname. As a result, you may not be able to access certain SCS services. You can use our VPN service to to access restricted SCS services from a host without an SCS IP address.

The iPass service is intended for use by SCS users while traveling; charges are billed to SCS Facilities on a per minute basis. A connect time of up to 3 hours per day, or 21 hours per week is considered reasonable usage.

The iPass client is only available for Windows and certain versions of MacOS. See our documentation on how to use iPass on Unix/Linux.

Important note:

When using an iPass dialup number, you are responsible for any local phone charges.

To download the iPass software

See our downloads page to get the iPass software installer for your platform

How to use iPass

On all platforms, you will need a /remote Kerberos instance to use the iPass client. If you do not already have such an instance and password, see our step-by-step instructions on how to create Kerberos instances using the Instance Manager. After installation, to connect to the internet from Windows and MacOS hosts:

1. Run the installed iPass client.
2. Use "your_userid/remote" as your login id. For example: bovik/remote.
3. Use your /remote Kerberos instance password as the password.

As mentioned previously, Unix/Linux users should follow the special iPass Unix/Linux instructions to use iPass.

Gogo Inflight Internet

See our Gogo Inflight Internet page to find information about using the Gogo Inflight Internet service.

To find an iPass Hotspot:

Point a browser to http://www.ipass.com/mobilehotspot. Because this accesses an online directory of locations, you must have an Internet connection (Wi-Fi or cellular data) to access the function.

Connecting at HotSpot Splash Pages

We have been successful at using a Kerberos /remote instance and password to authenticate at AT&T splash web pages. AT&T is the wireless provider at sites like Barnes&Noble bookstores.

Your userid must be in the format of:

cs.cmu/userid/remote@cs.cmu.edu

If you user id is bovik then the userid string would be:

cs.cmu/bovik/remote@cs.cmu.edu

Select iPass from the Provider drop down list on the web page and enter your /remote instance password.