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Outlook 2007 logo

Configure Outlook 2007 for Windows XP

Note: Before configuring Outlook, you will need a mailbox on the SCS Corvid mail system and a Kerberos mail-instance password. If you don't have a mailbox, or you aren't sure, contact <help@cs.cmu.edu> or call the SCS HelpDesk, x8-4231. If you haven't yet created your Kerberos mail-instance, used only for mail access, follow the how to create Kerberos instances procedure.

Use Outlook's "New Account" wizard and configure the client to access the SCS Corvid server:
  1. Select the "Tools" menu item and the "Account Settings" option. This procedure will bring up a dialog box that allows you to add a new e-mail account, as below at right.
    Tools menu E-mail accounts window

  2. Click the "New" button
  3. In the "Auto Account Setup" window, check the box next to "Manually configure server settings or additional server types," then click "Next"
  4. In the "Choose E-mail Service" window, select "Internet E-mail," then click "Next"
    Auto Account Setup window Choose E-mail Service window

  5. Internet E-mail Settings For "Your Name" in the "Internet E-mail Settings" window, enter your first and last name as you prefer to see it on outgoing e-mail. For your "E-mail Address," enter your preferred SCS e-mail address, normally your SCS userid with an optional plus sign, if necessary, and the domain name "cs.cmu.edu." SCS member Harry Bovik, for example, would most likely enter "bovik@cs.cmu.edu."
  6. For "Account Type," select "IMAP." Always set "Incoming mail server (IMAP)" to "imap.srv.cs.cmu.edu" and "Outgoing mail server (SMTP)" to "smtp.srv.cs.cmu.edu."
  7. Under "Logon Information," enter your SCS account name, e.g. "bovik". If you prefer to have your e-mail password cached (that is, stored locally on your machine), you can check the "Remember password" box and enter your Kerberos .mail instance password. Note: This procedure is not secure. Anyone who can access your computer can then read your e-mail and send mail as you.
  8. Click the "More Settings" button

  9. Internet E-mail - Outgoing Click the "Outgoing Server" tab, then check the box next to "My outgoing server (SMTP) requires authentication"
  10. Select the button next to "Use same settings as my incoming mail server"
  11. Click the "Advanced" tab

  12. Internet E-mail - Advanced Select "TLS" for both incoming and outgoing encryption, and change the "Outgoing server (SMTP)" port to "587"
  13. Move the "Server Timeout" slider completely to the right to change the timeout to "10 minutes," then click "OK"
  14. Finally, you will see a "Congratulations!" screen indicating that your account has been set up. Click "Finished" to complete the process.

Common Problems and Solutions

This section notes several difficulties that users have reported while configuring Outlook to use the Corvid server. As always, feel free to contact the SCS HelpDesk, <help@cs.cmu.edu> or x8-4231, with any questions or problems.

Outlook asks you to confirm a security certificate when started

picture of security warning Because the Corvid server now supports SSL for secure connections between your client and the server, you may get an "Internet Security Warning" whenever you start Outlook.

You can click the "Yes" button to continue using Outlook, and you can avoid this problem in future sessions by downloading and installing the CMU CA Server certificate [offsite link, opens in a new window].

At page right, right-click the "Download Certificates" link. On the next page, select and right-click the appropriate link for your system. Select "Save target as" and choose a temporary location for the certificate file (your desktop, for example). Then click "OK" to save it.
Install root certificate When you have the file, double-click its icon to bring up the "Certificate Information" window. Click the "Install Certificate..." button and accept all defaults throughout the wizard. Once you have the CMU Certification Authority root certificate on your machine, you will no longer get the warning.