SCS Computing
 Services and Solutions
  links to the SCS and CMU home pages Carnegie Mellon School of Computer Science Carnegie Mellon University
 » How to… 
 » Accounts & passwords 
 » AFS 
 » AV help 
 » Backups & restores 
 » Calendaring 
 » E-mail 
 » Networking 
 » Printing 
 » Purchasing 
 » Resource management 
 » Security 
 » Software licensing 
 » Support charges 
 » Support lifecycle 
 » Web publishing 
 » Mac support 
 » Linux support 
 » Windows PC support 

Copying old email messages to the IMAP server using Entourage

To copy email to the IMAP server, you must first configure Entourage to read mail from the new server. Click here for step-by-step instructions on how to configure supported email clients (including Entourage) to read mail from the new server.

  • Once you've added the IMAP server to your Entourage configuration, open a local folder, then type the [command-a] hotkey combination (hold down the apple key while typing the letter a) - this will select all messages within that folder.
  • To move messages to the IMAP server, simply drag and drop them to the desired folder. (To copy the messages, use the "copy" command in the edit menu, then select the new folder and select "paste" from the same menu.) Remember, the Inbox is the root folder on IMAP - all folders must be created within it.
Note: You may see an error message displayed when moving a message stating the header and body of the message are not seperated correctly. You can ignore this message, but it may stop the transfer process before it has completed. In this case, you may simply go back and drag the remaining unmoved messages to the new server.

Note: Be careful not to transfer too many emails at one time. More than ~600 emails may cause the client to freeze.