SCS Computing
 Services and Solutions
  links to the SCS and CMU home pages Carnegie Mellon School of Computer Science Carnegie Mellon University
 
 
 
 » How to… 
 » Accounts & passwords 
 » AFS 
 » AV help 
 » Backups & restores 
 » Calendaring 
 » E-mail 
 » Networking 
 » Printing 
 » Purchasing 
 » Resource management 
 » Security 
 » Software licensing 
 » Support charges 
 » Support lifecycle 
 » Web publishing 
 » Mac support 
 » Linux support 
 » Windows PC support 

SCS Andrew Exchange Email Tools

SCS email accounts will now have email provided by CMU Computing Services and will allow the SCS community to have SCS specific aliases (username@cs.cmu.edu) upon request. If you currently have SCS Exchange based email and are pending migration, you can contact the SCS Help Desk (help@cs.cmu.edu) to specify the preffered email alias to be configured for your account, once it is migrated to the Computing Services Exchange server.

Once migrated, Computing Services offers an Exchange Email Tools interface to make it easier to find out information and make changes to your Exchange based email account including quota information, directory information, mail forwarding, mail filtering, away message management and even preffered name and preffered email address (if setup on the account).

You can visit the Computing Services Exchange Email Tools page at https://myexchangetools.cmu.edu/. This page will require your Andrew credentials.

Step 2: Local Mail Folders

Once migrated, Computing Services offers an Exchange Email Tools interface to make it easier to find out information and make changes to your Exchange based email account including quota information, directory information, mail forwarding, mail filtering, away message management and even preffered name and preffered email address (if setup on the account).

If you have any questions regarding the steps below, please contact the SCS Help Desk at x8-4231 or send mail to help@cs.cmu.edu.

Large mailboxes can take longer to migrate. You can expedite this process by preparing your email for transition.

  • Empty your Trash/Deleted Items folder
  • Delete Spam
  • Save large attachments and remove them from the mail message
  • Delete unwanted messages

Step 2: Local Mail Folders

  • Email saved to local folders on your computer, this mail will not be migrated.
  • If you want the email in your local folders migrated, move them back on the server

Step 3: Email Client Rules

  • Rules you created in your email client will not work with new mailbox.
  • Export client rules to migration folder for archival purposes.
  • If using the same email client for new mailbox, manually edit rules to point at new mailbox.

Step 4: Spam Settings

  • Copy any custom spam filter settings you created into a text file.
  • If you have email addresses in your "Accept Mail" and "Filter Mail" lists, type these into text file.
  • Save the files to your migration folder.

Step 5: Signatures

  • Copy any email "signatures" you created into a text file.
  • Save the file to your migration folder.

Step 6: Export Contacts

  • Personal contacts will not be migrated.
  • Export contacts to to your migration folder.

Step 7: Export Calendar

  • Personal calendar will not be migrated and should not be imported to new calendar.
  • Export calendar, for archival purposes, to your migration folder.

If you have any questions regarding the steps below, please contact the SCS Help Desk at x8-4231 or send mail to help@cs.cmu.edu.