Upgrade your Mac to the latest SCS supported macOS version
Upgrading your Mac to our latest supprted macOS version is straightforward and easy. Macs enrolled in JAMF Casper Suite can be upgraded using the Self Service App Store. Apple's Mac App Store can also be used to upgrade your macOS.
Upgrade your Mac using Self Service
The macOS upgrade will only be visible to compatible Macs.
To perform a masOS upgrade using the Self Service App Store, please follow these steps:
- Open Self Service App Store from the Applications menu in Finder
- Click Featured
- Click Install under the macOS version shown
The first part of the installation will begin. When the first part is complete, you will see a pop-up like this:
- Click OK
NOTE: Your computer should automatically restart five minutes after you click OK. You can restart your computer manually without waiting the full five minutes.
- Save your work and go to the Apple menu and click Restart to complete the installation
The second part of the installation process will start. This part of the process could take between 30 minutes and 3 hours, depending on your computer.
Upgrade your Mac using the Mac App Store
You can use the Mac App Store to upgrade macOS. (If your Mac is not compatible with the latest version, you'll be presented with an error message.) To start the upgrade process for a compatible Mac, open the Mac App Store, click macOS Version Name and click Download.
Alternately, you can start this upgrade by visiting Apple's macOS Upgrade Page page and clicking Upgrade Now.
The SCS Help Desk is happy to assist with upgrading your Mac to our most recent, supported version. If you prefer to have a technician assist you with upgrading your mac, please contact the SCS Help Desk at firstname.lastname@example.org with the name (hostname) of the Mac you would like to upgrade.