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Service Hours - SCS Computing Facilities
Please note that SCS Computing Facilities customer services will close at Noon on Friday, April 18 and will re-open at 9:00 am on Monday, April 21. Details
April 2014 Critical Windows, Office, and Flash patches
On April 8, 2014, Microsoft released critical patches for Windows, Office, and Office for Mac. Adobe has also released patches for Flash Player and Adobe AIR. Details
[Security Notice] How the Heartbleed bug affects SCS computing
As a part of our commitment to security, SCS Computing Facilities is responding to the recently announced Heartbleed vulnerability (http://www.heartbleed.com). Details
[New Service] Data Protection for Laptops
In response to your feedback, SCS Computing Facilities is pleased to announce a new service for data protection on mobile devices. Details
Upcoming Instance Manager Changes
On Wednesday, March 26, 2014, SCS Computing Facilities staff will make changes to the Instance Manager to enable unlocking of SCS Windows domain accounts. Details
iPass Service Alert
During an infrastructure upgrade, the iPass Wi-Fi partner Tomizone has detected some issues that may prevent iPass users from connecting to hotspots within their network. Details
New Web-based Purchase Request Form
As part of our ongoing efforts to streamline services, SCS Computing Facilities is launching a new web-based form for you to submit purchase requests. Details
 Hot topics 
SCS Computing Facilities Announces Support for Mac OS X Mavericks 10.9.x, Changes to Printing and more...
SCS Computing Facilities is pleased to announce support for Mac OS X Mavericks 10.9.x. In addition, as part of the standard SCS Mac OS baseline installation, we are now offering the JAMF Casper Suite of "Self Service" tools. Details
Windows XP SP3 and Office 2003 End of Life Support
On April 8, 2014, Microsoft will end support for both Windows XP SP3 and Office 2003. After this date Microsoft will no longer publish security updates for either of these packages. As a result, SCS Computing Facilities will also end support services for computers running Windows XP and will no longer provide support for Office 2003 beginning on April 9, 2014. Details
If you are new to SCS
Our introductory documentation has some information to help you get started, including the slides from the 2013 Facilities Immigration Course talks.
Popular links
User account related links Machine related links
SCS account application (PDF)   Recommended PC configurations
SCS Cluster-only account application (PDF)                           as of February 2014
SCS Email client configuration settings           laptops and desktops
SCS Email Address Management Page                   SCS network registration
Change your SCS passwords                   PC software installation/upgrade request form
SCS web reports                   Mac software installation/upgrade request form
Use your Andrew username and password
to view these reports.
                  How to keep your Windows PC secure
                    Mailing list creation and management
 About us 
We support all aspects of computing for the School of Computer Science. Find out more about our services.
SCS Help Desk
GHC 4203
412-268-4231
M-F 9-5

SCS Operations
412-268-2608
Open 24 x 7

Leave a message if the Operator is unavailable

help@cs.cmu.edu